offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

convenient location, modern design, great size pool & hot tub.

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to

hot tub and pool

pool and hot tub great

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

convenient location. it has a restaurant and bar. it has a pool and jacuzzi.

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

pool not open that’s why i booked

outdoor pool was not open during our stay

they have a grilling area and small sitting area by the pool

tub and pool are great, well stocked with towels

gym and pool

pool and hot tub food was good

from highway, price was on point, lovely pool, and pets were welcome which is a must for us

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool and hot tub were quite dirty & in need of cleaning

clean, indoor pool, breakfast.

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

room 426 also, the fitness area needs more weights

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

great hotel. very nice people, breakfast was awesome. location strange but hotel great

no hot breakfast

everything was good jacuzzi heated pool food

the outdoor hot pool was incredible

there information about pool rules, but we were surprised there was no pool at this location.

a pool

the service...the website said you had a pool...when it was just a hot tub!

spa hotel which gets everything just right