pool

not clean rooms and did not advise in advance of this or the closure of the pool

the only thing i could say to make it better would be a pool and hot tub

no pool and not family friendly. was forced to book. will probably never book here again.

hotel, outstanding location but was disappointed that there was no pool

no carpet in the room. clean pool and hot tub. chinese food for room service.

the pool, the restaurant!

the restaurant and the clean comfortable room also they have a pool.

warm pool, great restaurant, really attentive staff

nothing really... good value, clean room, and bathroom, nice pool and hot tub

the swimming pool and hot tub were very relaxing

beds where comfy loved the pool!

could have a change room in the pool room

we enjoyed the pool and breakfast, and the room met our expectations!

clean rooms, good service, good indoor pool

how small the pool and hot tub was

no time to use the pool etc as only there for 2 overnights

the room and the pool

great pool and hot tub

that we were able to get our full workouts in every morning and we loved the rooftop lap pool

nice shower. excellent breakfast. swimming pool is so good for children only.

hot tub and pool area is great as well

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

the kids loved the swimming pool it's open until 11pmud83dude0a

no bathtub. the pool was too average compared to the rest of the hotel.

we enjoyed the pool with the lovely plants

pool needs a little cleaning.

i wish the pool has been open.

pool area is old

in restaurant very friendly and attentive walking distance to shopping and other dining lovely pool and fitness

they also had a swimming-pool and a hot tub

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

pool only got sunlight early in the morning and the hot tub was out of order

wish the pool was indoor

the pool was cold to swim in it an they never chang are sheet on the bed in are room

the pool and hot tub were clean and we enjoyed having the pool opportunity

pool was closed

excellent staff! delicious comp breakfast and comfy beds. great pool too.

great hot breakfast and leisure pool

room smelled like a pool, it was that clean and smelled fresh

great location overall, hotel features an awesome happy-hour, pool-side seating and great food

very nice facility, clean and very comfortable. loved the pool.

warm outdoor pool and hot tub, fairly central location.

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

, comfy bed, friendly staff love the out door pool

the pool hours could be open longer.

we missed the pool

it needs a pool

no pool

laundry available on site. people are friendly.

pool not open & breakfast ran out @9:45am.

pool or much of any facilities

quiet nice pool

a pool would be nice

i like that there was an amazing swimming pool across the parking lot for the kids

was clean, spacious, good location, very kind and attentive staff, swimming pool and breakfast, all was perfect

had a great pool and hot tub we used on the morning of our departure before the most amazing continental

including the temperature of the pool

small pool with hot tub

was great and good hours, jacuzzi tub room was a perfect stay comfortable, mt daughter loved the pool and hot tub on the main floor

pool change room was so far away and the air conditioning was so high in the pool area that it was

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

staff were very friendly, loved the pool slide.

pool, hot tub

there's an in door and outdoor pool

the kids enjoyed the indoor pool very much

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

great staff, pool is nice and close to airport.

and the pool was awesome

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

property has a pool and fitness area

hotel room was very quiet and clean and i also enjoyed the pool

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

no breakfast included pool was an added benefit of the stay

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

there was never towels available at the pool

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

that we're able to see the richmond market for the first time we had some good family time in the pool our needs were met by housekeeping

the swimming pool, casino, the outdoor patio and restaurant.

loved the fresh waffles, we loved the

of life, but this place gave a great ray of sunlight - we had a hoot with grandchild in pool, and the breakfast provided met everyone s needs

and spacious and bonus having an outdoor pool and hot tub

very clean. nice pool

no pool for the winter

the pool and jacuzzi the gym room

clean, spacious room. pool/hot tub was nice and warm.

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

the pool was closed on our second night which was disappointing but out of their control.

the hotel has an indoor jacuzzi and small pool

great hotel. nice pool and spa. nice staff. super comfy beds!

booked on a higher floor) but you can see into some of the bathrooms of people’s rooms from the pool if they forget to lower the

i like the pool and the tv and the bed

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

pool, unique stylish bedrooms and proximity to sky train

well kept, the pool was clean and a comfortable size

pool area a little tired

close to the sky train and airport. liked the early hours to the spa and pool

booked it because of the swimming pool for our grand kids but it was closed until christmas

the best was the pool and whirlpool and the gym the bedv was comfortable the shower was amazing

the pool was amazing too

swimming pool was grand too

pool a little warmer would be nice

no pool

were unhappy with the temperature of the swimming pool and hot tub

expensive limited parking, no pool, and their jacuzzi was under maintenance.

enjoyed the pool

pool / fitness area poor.

pictures make it look like the hot tub is a pool. i felt misled.

no pool

the ability to text was very helpful when booking pool and gym

the pool and hot tub were a perfect way to relax

great staff also allowed us to use the pool and hot tub before checking in.

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the rooms were beautiful and clean and we loved the sauna and pool space

hotel staff, the room, view, location, the pool, dry sauna, steam sauna

the pool and hot spa were great for relaxing and catching up with other

has a bar/ restaurant, pool hot tub etc

none. i just wished i brought a bathing suit for the pool!

the location and the swimming pool

booked it specifically because it had a pool

pool is actually outdoor pool

free airport shuttle and close to airport. good sized family room. pool open in march!

noisy partying in the pool that went on until the early hours of the morning

however this hotel never provide the free shuttle services to airport anymore

my kids love the rooftop pool

had a beautiful view and comfy bed. plus we enjoyed the pool a d gym

it s a great location. love the swimming pool.

excellent position. great amenities like sauna and pool

the rooftop pool and hot tub are beautiful and for a downtown building the rooms are a decent size

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

the pool and spa were awesome and location excellent

amazing service. perfect location. relaxing pool area

the outdoor hot tub/pool and great 24 hr gym

outdoor pool, amenities are very nice and comfortable

we tried to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids and parking was severely

great location. pity the spa pool was closed

the pool wasnt usable

pool is outdoor, there s carpet everywhere, it smelled like cigarettes on my floor, the

even a heated outdoor pool that was very pleasant after a long flight

overlooked the pool which was a little less private than i would have chosen but not a big issue

location fantastic, room fantastic. pool and hot tub superb.

the gym is excellent as is the heated pool on the roof

the pool and the hot tub is also very nice

a criticism, but perhaps some kind of pool side drinks service would have been nice

we used the outdoor heated pool and the hot tub - amazing to swim while looking at snow cap on the

the pool, hot tub, and fitness center were also great

the business center and pool area are perfect

pool was clean, only service lady at pool was disorganized and slow…

needed with the heat wave and covid a pool and downtown it was well organized and friendly

everything pool spa area location best city hotel i ve stayed in

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

location, view, nice indoor pool.

also pool and fitness area are top of the line

the pool area was wonderful too