noisy partying in the pool that went on until the early hours of the morning

pool is actually outdoor pool

free airport shuttle and close to airport. good sized family room. pool open in march!

booked it specifically because it had a pool

airport shuttle was a wonderful service and it was on time

even a heated outdoor pool that was very pleasant after a long flight

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

good size rooms. did the job. good night rest. had pool for kids.

-- we arrived late at night, and couldn't appreciate much of the grounds, but the gardens and pool area looked nice

pool is outdoor, there s carpet everywhere, it smelled like cigarettes on my floor, the

the pool area was very clean and the temperature refreshing

paid parking, we have to walk outside the building to the pool not good for winter time.

just would have liked the hot tub to be with the pool

good location, comfy bed, heated pool, paid parking, hot tub ud83dudc4c. cozy hotel overall.

pool and hot tub.

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

clean, location, parking, pool and hot tub.

elevator too slow, people walking in hallways wet from the pool

the hotel has an indoor jacuzzi and small pool

the pool was closed on our second night which was disappointing but out of their control.

well kept, the pool was clean and a comfortable size

pool and gym facilities were great

close to the sky train and airport. liked the early hours to the spa and pool

pool and hot tub were excellent and the on site bar and restaurant met my overnight needs

wonderful pool, hot tub, and exercise facility

booked on a higher floor) but you can see into some of the bathrooms of people’s rooms from the pool if they forget to lower the

pool, unique stylish bedrooms and proximity to sky train

i like the pool and the tv and the bed

)rooftop pool and hot tub (so very nice

wish the pool opened earlier

pool was clean and fun for kids

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

staff were very friendly, loved the pool slide.

pool, hot tub

love staying here because of the pool, our kids love the slide

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

pool

no breakfast included pool was an added benefit of the stay

location to airport was great free shuttle early checkin was allowed friendly service and staff pool and whirl pool were both very nice comfortable

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

the pool and hot tub were nice

the water in the pool is cold, maybe if there's a way to make it a little warmer

location and pool.

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

and the pool was awesome

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

the pool is the best although very cold

the pool area was nice and spacious. the food selection was great.

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

there was never towels available at the pool

very comfortable bed. pool and hot tub nice. convenient location

but checkin was super quick, they gave us a free crib seeing how tired we were, and breakfast and pool were just what we needed

great restaurant & bar & a pool & gym

and the rooms were spacious and facilities were great pool and hot tub in the airport

the exercise and pool area is well maintained and clean

tea and coffee was available in the kitchen and in your room

it would also be nice if the guest can use the facilities in the kitchen

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

the front desk helped me with a refrigerator for medication and got me a late check out!

kids love to stay here and have fun to use swimming pool and hot tub

beds, indoor pool, availability of washer/dryers and location near all the fun spots in richmond,

small pool with hot tub

the pool was fun and clean and the breakfast was good

was clean, spacious, good location, very kind and attentive staff, swimming pool and breakfast, all was perfect

no facilities at the hotel like a pool or hot tub.

upon check in no one told us about the restaurant, pool or anything available at the hotel

jacuzzi was great, but it would've been nice if there was an indoor pool as well

wish there was a pool. wish the beds were a bit softer.

i really love the spa pool at the hotel, we had it all to ourselves too.

the buffett breakfast and pool made things so easy for travel with the whole family

no time to use the pool etc as only there for 2 overnights

incredible outdoor pools!

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

the pool and hot tub was not working due to the weather

rooms, pool

no bathtub. the pool was too average compared to the rest of the hotel.

the kids loved the swimming pool it's open until 11pmud83dude0a

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

the property was great, the only thing that would have made it better is a pool.

no pool or jacuzzi.

it said it had a pool on the rooftop but that wasn t the case

the pool wasn t working

no pool

had an excellent breakfast, kitchenette in the room, and a great pool and hot tub

loved the pool and hot tub

the pool/hot tub could use a refresh

ffles every morning)

pool water was cold

size of the beds, the gym and pool area

only missed a pool for kids

enjoyed the pool

expensive limited parking, no pool, and their jacuzzi was under maintenance.

parking was included (or cheaper at least) and that the hotel had a pool for the kids

the ability to text was very helpful when booking pool and gym

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

all facilities were open to us (swimming pool, sauna, etc

the rooms were beautiful and clean and we loved the sauna and pool space

all of the drains drained without pooling

the location the room the bathroom, very nice, with a shower like a swimming pool

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

bar attached to the hotel didn't open until 4pm which was a shame

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

none. i just wished i brought a bathing suit for the pool!

pool layout of the apartment good location.

great location. good value for money. pool & saunas.

the pool is great and the staff are wonderful

has a bar/ restaurant, pool hot tub etc

swimming pool was grand too

the pool was great and was accessible to suit our schedule

loved the remodeled pool area

great location pool is nice food is good room is clean staff is polite

the pool was amazing too

walk indoors to the pool/gym, maybe add some overhead coverage for those who like the gym outdoor entrance option

and pool seemed a bit dated and weirdly positioned

pool not open

location, club lounge was excellent, facilities

the pool was not working due to covid

pool, bar, food and location

nice location. spacious and very clean rooms. nice outdoor pool and hot tub.

the pool and hot tub were great and the area is easy to navigate with lots of great food around

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

nd of chilly in the winter though) and the rooms are separated from main living area which

the pool deck was beautiful

unfortunately the pool wasn t available at this time.

the rooms were nice and the pool was great

located, pool water is warm :) many restaurants on the street, close to everything

swimming pool was warm, clean just fabulous.

a dip in the outdoor pool and hot tub was a perfect way to start the day

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

amazing service. perfect location. relaxing pool area

has an outdoor pool and hot tub too

jacuzzi was lovely and pool relaxing

pool was great, room was spacious and service was excellent

as check out isn t until noon, we had time for a leisurely morning swim in the large salt water pool

the lovely pool and hot tub area also has an outdoor area if you want to lay in the sun

lobby is gorgeous, pool is nice

great facilites and having the pool and hot tub was a great way to relax after sightseeing

great location very nice room great swimming pool

pool floor was dirty.

pool facilities were nice. beds were comfortable. everything was well maintained.

i also enjoyed their swimming pool

the holiday decor/ location /comfortable elegant room well supplied/ loved the pool

has pool and gym

excellent pool and the staff accommodated my fussy preferences like pros.

room, staff and location was excellent! pool and hot tub were great for the family!

attentive staff. good gym/pool. central location.

amazing staff - friendly and accommodating surprisingly warm outdoor pool nice room, great view

didn t like the fact that the pool and spa that booking

is a rule that no kids are allowed at the pool

loved the location and the gym and pool use made the difference

gym & pool next door at y

would love to have a pool that the kids could use.

the gorgeous pool and hottub and views from there

loved the swimming pool! especially at night.

that the pool and hot tub is outdoors

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

small pool and jacuzzi

comfy, clean, kind staff, great pool and fitness room, it checks all the boxes and more

the view was amazing, the room was super clean, bathroom is nice, room service was great, the pool and jacuzzi were heated, clean and lovely

all staff were friendly and helpful and the pool area was warm and peaceful

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

cleanliness, location, pool, staff

the pool is beautiful

location and access to beautiful health club and lap swimming pool

location, view, nice indoor pool.

also pool and fitness area are top of the line

everything pool spa area location best city hotel i ve stayed in

the pool as a part of the music club.

pool was in their nightclub which i did actually like as a quirk, but it was quite cold and there

location was excellent. it was very clean. good restaurants. nice pool and gym.

loved that we were able to play a game of pool and borrow umbrellas from reception on those unexpected rainy days

we were blown away with the food, spa/pool, night club, and location