the pool and cleanliness of everything was great

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

pools did not seem to be heated as they stated on the website.

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool and hot tub food was good

free cookies, pool&hot tub, ultra comfy beds

huge pool

clean room, pool area was nice, big breakfast

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

hot tub and pool

the pool and hot tub were crystal clear and well maintained

only recommendation would be to improve the jacuzzi in the pool room a bit

staff was very nice, bed comfortable, pool and hot tub was fantastic

they have a grilling area and small sitting area by the pool

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

offer a shuttle for free directly from the airport when you get in

shuttle service at 430am was also exceptional

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

they also provide pretty decent breakfast buffet

clean comfortable beds room service every day with new towels

no hot breakfast

the complimentary breakfast was very good and always filling

everything was good jacuzzi heated pool food

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

indoor pool--water was warm; great breakfast

this particular time i was in no hurry and was able to enjoy the breakfast and pool

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

clean, indoor pool, breakfast.

the outdoor hot pool was incredible

there information about pool rules, but we were surprised there was no pool at this location.

a pool

the service...the website said you had a pool...when it was just a hot tub!

spa hotel which gets everything just right