pool chairs always

the pool wait staff were excellent (especially alan) the restaurant wait staff were excellent and

busy noisy pool.

all work together to scam clients no service at all, food is terrible, they’re cleaning the pool during the day while guests are around, there is no

is relatively small, there is only one pool that is tiered, and the pool is small

pool was tiny and in lobby and not at all a place to relax or swim it s just for looks and filled

view from the pool area, warm pool, great location

ability to use the pool facilities at their sister hotel - hotel mexicana 1

the breakfast was basic for the rate we got, but breakfast by the pool overlooking the sea was amazing

no parking, no pool,on premise and had to walk to the sister hotels for breakfast

noise from the pool is very loud

the snack bar by the pool never disappoints

pool area is big with lots of places to sit

the reasonably sized pool, surrounded by a bar and snack area, and the amazing beach with its aquarium-like sea where

confusion with the difference between pool towels and room towels

the pool was clean and nice to relax in

superior room is very spacious with a large bed and good view of the pool and ocean

i love the location, the pool & the staff. i booked for 1 night and ended up stay 6!

the patio overlooking the grounds and pool were wonderful for having our morning coffee, and afternoon cocktail

they also have a really nice pool area to relax

eco-style, great to have the pool, very friendly caretakers who are quick to respond

property, incredibly clean and comfortable very nice & spacious rooms (lofts) and pool as well the staff (josue) was incredibly nice and helpful providing us with all we needed

the room was big and comfy. the swimming pool was lovely. the best part was the host ud83dude0a

hat a very good time at casa cielito, it was clean and the pool outside was perfect

it was also great to have a pool that we could just chill by on days we wanted to stay in

pool

perfect area easy pick up for diving! great pool and staff! luis and santos was the best!

grounds are really pretty with a cool little bridge to the ocean and a pool by the water

the pool was nice as well as happy hour each evening

the pool is always very clean

the view, loved the staff, loved the pool/lagoon, and loved the fresh fruit and hot made-to-order breakfast

e infinity pool) - and it s own reef for amazing snorkelling

t?s say), older guests.

there were no railings to hold onto getting into any of the pools for

personel is super friendly, water in the pool is perfect temperature, the view from the room was amazing, we loved it so much there

the private beach and infinity pool were amazing

areas for snorkeling where we saw pretty fish and interesting corals, and very nice infinity pool right next to the ocean

the pool, hot tub, beaches and other amenities were great

efficient staff, luxurious surroundings with a fantastic pool and beach

property was beautiful with a private beach/cove that was easily accessible from the pool area

fantastic view, great pool, good food, a nice snorkelling directly at the peer

the pool next to the beach is huge

the sky pool offers yet another fantastic view of the sea and on the other side of the magnificent jungle

location, snorkeling, service, food, sky pool

loved the location and the pool and beach area

and the pool was not very clean

pool gets no sun during the day due to the trees

grounds, the pool, some hotel tour's, most of the staff

small pool few facilities had to use neighbor hotel all the time

suggestions for improvement would be to re-tile the explorean pool

can complain about the sound of the parties during night because all the rooms are faced to the pool area where the shows happen

the pool was cold and needs to be heated!

beach was closed. we are used to hanging at the beach . we stayed at pool more

super friendly staff in an amazing location. really great facilities/pool and food.

in the pool bar, ramon, julian, jose, miguel, thank you so much guys

the pool was beautiful and the drinks were delicious

spacious rooms. pool and the location

if you're adult-only, most of the child-oriented activities/pool are self-contained

no music by the pool

:) we loved the pool, the activities, the staff, the food

wish people couldn't smoke at the pool but outside of that no complaints!

we had an amazing room, with a beautiful view of the pool and ocean

staff, room, comfort, beach and pool

room allowed us to swim straight into the pool from the patio

pools seemed murky and dirty when we first arrived

had stayed there previously and returned based on the all-inclusive package, beautiful pools and beach, combined with adjacent scuba facilities

kids had so much fun everyday with games by the pool, easter bunny, movie night, and of course the pirate water park

the hotel has many nice pools, activity areas and a pool for children

foosball, pool & air hockey

my 7 yr old loved the kids pool

close to swimming pool

the beach and pool are beautiful, the food is delicious, drinks are refreshing, no complaints

it s beautiful and we could see the fish in the ocean from the pool deck area.

the pool, which was damaged by water level, has been fixed and improved

we enjoyed the nightly shows and liked the pool right on the beach

staff, attractions, free activities on the beach and pool.

like it more if they had servers working the pool and beach area so you don't have to leave your chair

was well maintained, pool in a great location

i loved the foam party in the pool this year, it was great

pillows can be better, in the pool of the kids has a two step, that in the night don't have lights and its a little dangerous if

pool hours too short

also there was many people slip on the pool area due to

pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from

pool was dirty

great pool area, very good restaurants, great staff. nice rooms

was a pool to use, located across the street at a partner hotel, but i would not recommend using it, it

the pool was very clean and in the rooftop

a rooftop pool would be prefect

the pool is at the front hotel

there was no pool in sight and there is no elevator

no one was in the pool (why would you

the pool and patio area was really not very appealing, but we spent our time on the beach and enjoyed

the pool is small, not enough room to put chairs to lounge, but then who needs pool when you have huge

hot tub, location, pool, terrace, friendly security guard that seemed to never go home.

not a dislike, but the pool is a little underwhelming. it is clean however.

specially in the restraints by the pool seemed annoyed frustrated or mad

the view of the beach! the coconut trees! the pool facing the beach!

the breakfast was also tasty and the pool wasn’t too crowded

the pools are clean and well maintained

more shade around the pools and chairs by the pool

relaxing at the pool and getting in the ocean is great

tried to claim lounges at infinity pool the night before- staff put stop to that though after hearing that was unfair practice

i loved the many places to sit, relax by the pool, how the beach was easily accessible from the main pool deck

looked elegant, all you can drink and eat, beach side chairs with hoods, outdoor beds near pool and a couple on the beach, infinity pool looking over the ocean, late night snacks when you

beautiful airy rooms, the beach was stunning, loads of day beds to sit by the pool

layout and pool location. access to the beach was great too.

the pool area was really nice too

swimming pool area, architecture, breakfast, variety of restaurants.

needs a bigger pool or another pool

by the evening we were back in the pool

near to the swimming pool was always damaged duerme the 5 days i tried to use them always on

the beach is stunning, plenty of chairs by the beach and pool areas

the staff were so wonderful, especially manuel and ramon, at the adults only pool!

beach and pool area very relaxing

we had a pool view which wasn't bad but we prefer ocean view

i also didn't like noisy, drunk tourists, and sometimes the music at the pool was a little loud

it's just that the pool wasn't clean enough.

that the pool close to early.

there isn t a lot of beach front so you are limited to the pool, but the pool was very nice.

cabanas and pool chairs could be more evenly distributed around the pool--there were only cabanas by the end

and the hotel does not offer a swimming pool, gardens or a fancy restaurant

there is no pool

only thing this hotel is missing is a pool, as the ocean isn’t the best for swimming with all the seaweed

no pool that's the only downside

the hotel doesn't have pool

the pool is excellent, and the apartments are clean

the pool is epic as is the jacuzzi

pool was so tranquil surrounded by palm trees in a secluded courtyard, it was like an oasis

was so beautiful facility, room and pool

pools are never crowded

the room, the location and the service! and the pool, omg!

the rooftop pool and bar are simply amazing with the bar staff going above and beyond to help me with

amazing view of the ocean, beautiful rooftop pool and bar

the rooftop pool is lovely and you can bring your own food and drink up which is nice too

it´s new, clean, modern design and the rooftop area & pool exceeded our expectations with the beautiful view to the caribbean ocean and cozumel