decoration in the hotel room- lovely spacious terrace overlooking the pool area

ved the hammocks)

food and staff was wonderful but the ambiance of colorful art, running water tumbling down to the pool, hammocks, birds and nature was the very best

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

the pool was perfect

the gardens and pool were lovely

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

interior courtyard with pool that was heated

beautiful pool just outside my room, lush tropical gardens, and a nice restaurant on-site

pool was freezing.

great pools, lots of seating, chairs, outdoor activities

the staff, grounds, restaurants, entertainment, beach, pool, bars, activities, view, room size and amenities

abelardo form pool/jacuzzi area was great mario bell boy great service

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

the pool is great and the service at the pool is better than most of the other resorts we have stayed

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

the spa, the food, the view and heated outdoor pool

pool tiles were popping up all over the bottom which we were picking up with our feet

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

everything. the many pool options was great.

the kids pool is very basic

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

was very nice to have room service so no complaints

the bedroom is spacious and modern

the free valet parking was much appreciated

the staff had the pool bar were absolutely amazing!

the pool area was so pretty

nice small swimming pool to chill and get colder from the

friendly, helpful staff! breakfast was good and pool was nice.

pool was quite cold but pool area was very nice.

very clean, decent breakfast, quiet, convenient location, nice pool area

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

only thing we didn't like was that the 30 minute pool rule for people's things was not inforced

the serenity pool was a perfect break from the noise of the kids in the main pool

i love the staff, the pool and the facility in its entirety is great !!

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see maintenance staff working on

loved the serenity pool with infinity hot tub and ease of entrance to the beach

the food the pool the service

waitress at pool, alexandria was wonderful

staff, variety of food options, drink bar, pool and easy access to the beach among other amazing facilities

great pool area

the fact that the hotel has an amazing swimming pool and is right at the beach makes that one can easily

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

options of the 5 pools

pool is very clean

the facilities gym, spa, pool and the beach were great

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

breakfast was great! views were amazing and the pool staff were quick.

pool was fantastic the entertainment was excellent staff was so

the pool

we really enjoyed the infinity pool

i didn t enjoy the food selections and the wild lizards at the pool

beach and pool

the pool was adequate, not overly large but enough

the pool was a little small

little bit cold water in swimming pool

great location with the beach right there! pool is nice and plenty of sun loungers!

separate pool for adults who want to rest and pools with different activities for everyone

door was loud during the day and took away from the comfort and relaxation at the hyatt's adult pool

it was difficult to get multiple chairs together at the pool if you

foods and restaurants (excrpt the italian one), pools, shows and friendly staffs

make sure you get a steak quesadilla from maria she's at the bar near the adult pool

the pool areas shut down too early

were different shows every night (free) and games throughout the day (on the beach or in the pool)

the adult vip was worth taking because of the alcohol and exclusive pool

pool and layout

pool ladies room not great.

swim out pool was perfect

pedro at the pool bar always made great drinks and was so friendly

our only down side was the lack of chairs for the guests by the pool.

the swimming pool was too cold. we couldn't enjoy the pool as we would have wanted.

adults only pool is quiet and the bar there is perfect

the pool was freezing.

hotel grounds are beautiful, very well maintained and cared for including the pools which have a fantastic view of the surf

the beach is swimmable, pool over looks ocean it’s beautiful

a pool handrail for safety getting in and out of pool

the pool overlooking the beach was awesome and the restaurant was great too

fantastic and our room was very close to the pool/restaurant, and overlooking the ocean!

everything is awesome! the service, facility, food, pool, beach!

gave us a really bad room on top of the kids swimming pool and took 2 hours to change

the margaritas by the pool are a bit pricey

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

great pool, and view.

clean pool was really nice

you have to go into the hall, lobby or roof top pool

the pool is nice as well

large great black out curtains great linens full breakfast and good long hours beautiful roof top pool and lounge

the pool was under construction and didn t received previous notice.

it was clean, staff were friendly, the beach and pools were lovely

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

the aerobic guy that did that aerobics in the pool

clean hotel and comfortable. nice view and nice pool. staff very friendly.

view and very good restaurant and nice pools

wish pool drinks were a bit closes to the quality of main bar.

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

infinity pools overlooking the ocean

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the food, service and pools were great

this only happened at the pool area

staff answer pools are amazing

beautiful location. great pool, service and food

amazing girls from kids club approach parents at the pool and ask if is ok for kids to participate in games or crafts and everything is by the pool so

pool side food and breakfast was awesome

ke ice cream, cold drinks etc.)

the daily activity/program around the pool area and beach bar.

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

super nice rooms, pool area is really beautiful.

the pool was beautiful drinks were sweet most of the staff was super friendly

the beach is kept in excellent condition and the view from the pool looking at the sea is beautiful and as time to time, (from dec to apr), one can see whales

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

buffet breakfast good

overall is great for family vacation, traveling with small kids.

all inclusive and service room service was excellent

also this was our first time utilizing a kids club program and the staff was excellent and made everyone feel comfortable

vibe with an amazing warm infinity pool and lazy river to help destress

the pool area snack bar closed early

the ocean views/ whale watching from the room or by the pool

all of the rooms have a pool view and at least a partial ocean view

sales pitch at check-in noise difficulty getting seats at the pool

the room was relatively ordinary and the plunge pool wasn t heated

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the service still needs a little ironing out. pool service was slow/inconsistent.

and landscaping, the pool staff, and the valet staff

i love the personal pool and outdoor shower.

great drink selection and pools

the infinity pool chairs were quickly taken in the morning, could be a members perk

they had 4 pools

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i found a chair right

it had a great beach, great pool, great location

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

the location, beach access, rooftop pools, spa and amenities were wonderful!

new, clean property with lots of pools. nice wide beach.

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

pools are superb

wish all pools were heated

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some of the restaurants distracted from our

they could light up the pool area at night and have a few swim play areas for kids

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

the kids club and kids pool was great

there are enough pools and bars and spots that you can always find your vibe

need more severs by the pool !

the kids club and kids pool were a hit with our 3 year old

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

loved the infinity pool

food, choices of pool locations, stunning views, the staff could not be more accomodating

from great restaurants to water aerobics, pool volleyball

the food, drinks and pool areas

ey have a beautiful adult only pool right in front of the ocean view with a bar and

the service was pretty poor everywhere, with the exception of rigo at the adult pool

the villa was very comfortable with its private community pool, and the walking of the property.

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

the adult pool was set on the cliff and absolutely breathtaking

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well maintained and pretty

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

we were too close to the organized activities at the pool and dining area

we slip out time between the pool and the beach and we loved the ocean view from our suite

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

pool, rooms, room's view, hotel employees

contemporary music playing all day in the bar area by the pool would have been fun.

and fantastic staff food was excellent and even over xmas never had to fight for a chair by the pool

loved the dining areas/ gym & pool

you jamie and team for making our time by the pool the best

the pool is excellent

the facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing

the pool was beautiful and there was practice putting green close to my room

close to golf course,pool and servers outstanding

pool

the desert and they keep the suculent plants and the sand around the buildings and close to the pool

beautiful grounds, the flowers, pool and the jacuzzi.lovely big condo.

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

location was great, the swiming pool was warm and nice to swime in

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

staffing levels were great so there was almost no waiting at the bars near the pool

room, pool, swim up bar, food, themed parties.

the pools are rather small, especially in our family s case where there is only one pool for children

adult pool bar closed at 5pm but the adult pool closed at 8pm

pool staff was phenomenal

would love to have a ocean view or pool view.

food, staff, room, pool

floor location opening on pool with little view and lots of kids

i don't like that they allow people to save pool chairs all day.

beautiful view of the cape from the pool area

pool and cleanliness was amazing

construction noise also very quiet around the pool it would of been better with some music

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

great food, staff was exceptional, pool and beach were wonderful!

the pool staff promptly met all of our needs

gorgeous hotel with a really fun pool.

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

they have a very nice swimming pool with a bar that opens in the afternoon

has everything for kids to have fun and the pool is warm so you can use it anytime

the cabanas were first come, first serve at the pool and very comfortable

great nice everything-pool- fitness

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful