pool

get to use the pool, but not the properties fault, new covid policies make getting an appointment nearly

the pool was closed due to covid19

water slide is quite close to the shallow end leaving little room for children to play and the pool was quite cold

place for families however if you have small children bring a life jacket as the pool is quite deep

my kids went for a shower they noticed that the water will not drain right away so there's a pool of water in the tub while they're showering

no pool

only downsides to this hotel is that there is no pool and hot breakfast is not offered but this did not hinder my

mo swimming pool

i have no complaints other then this place needs a swimming pool.

staff was excellent,pool great

pool and sauna are top notch after an adventurous day

never we had towels for pool

kind staff allowed us to check in earlier. excellent outdoor hot tub and pleasant indoor pool

good indoor pool and excellent hot tub overlooking the mountains

no microwave, no pool and a little pricey.

hope the pool or sauna extend till 11:30 pm or 12

pool still was not open

we used the mini hot pool and sauna too

the bathroom fan was noisy. hot pool had no locker.

staff are very accomodating, we checked in late and she granted our request to extend the pool hours

was misled to think there was a pool on the premises but there was only the hot tub

there was an indoor hot pool, but i forgot my bathing suit

minor negative....whirlpool should be an actual pool.

was there just for one day and we had a very good time there the kids enjoyed the pool and the breakfast was very good alot options to eat very very good

view.facilities. hot pool. best service

fully equipped kitchen for all of our cooking needs

for money, nice room design & colour scheme, complete kitchen - utensils, pots & pans, serve ware, ease of checking in, ensuite washer and dryer, ideal

the kitchen is well equipped with the stuff we needed and there is also a clothes washer/dryer

the place was incredible and impecable prior our arrival the place itself was remarkable full kitchen very new confortable beds and the pñace itswlf makes you feel at home

code never worked when we came back from hot pool we had to stand outside for 10 mins then went to front desk to get her to help us even she was

we were offered tickets to the community pool but when we arrived there they were also having some issues with their pools

no pool or hot tub.

only look further if you demand the full hotel experience, complete with swimming pool

being a motel, it obviously didn't have a pool, but we were sad that it didn't have any other sister hotels that we could use a pool/hot tub

were very friendly and helpful - lending us towels so we could use the excellent local swimming pool

hotel supplies soft robes and pool towels

very cozy , clean and spacious

clean and well decorated bed & breakfast inn

spa tub wasn't as big as we would have hoped

didn't have a swimming pool

is no conference room to hang out beside the lobby pool and spa was still under

i wish they had a pool or some spa area, which they are in the process of getting.

a beautiful picture showing the nordic spa that is still under construction or in plans, and the pool was also under construction at the basement

no swimming pool

small parking spaces out behind the hotel

the parking lot is a bit crowded, but it worked out and everything was so wonderful that the tight

very friendly staff and we were offered free early check in which was great

no possibility of early check in waited in lobby for 30 min prior to 4pm

only there wifi

pool is in a separate building and a bit confusing to access

the pool and the water slide!

had to go outside to get to the pool.

the room was clean, the pool was great

walkway to the pool from our building could have been shovelled

walking outside to get to the pool area only.

nice and big room, clean, great pool and hot tub.

pool facility with the hot tub indoor or outdoor was cool

the room and kids enjoyed the pool.

showers and bath tubs, space. underground parking, pool

it close from restaurant, supermarket, parks, swimming pool, and so on

would have liked access to a pool for the children

we were there for five minutes when literally 12 kids under 10 arrived and treated it like a pool

it had everything i was looking for. fantastic to have a full kitchen and laundry in my unit.

delighted it had a full kitchen! we’ll stay again!

great location, comfortable beds, very clean, great view, nice pool with fantastic view

part of our stay was enjoyable, the hotel was beautiful, we were at the pool every day

pool and hot tubs were fantastic.

pool furniture was a bit uncomfortable

pool with a mountain view lovely rooms with a fantastic bathroom so close to centre of

pool and hot tub were lovely after a walk in the cold air

need to go out of the hotel lobby if you want to go to the pool

pool closes early at 10pm!

we didn't have enough time to use the pool or gym, so i have no idea how it was

the fitness centre and pool were extremely clean

pool, hot tub and outdoor fire tables were all closed during out stay and we were not aware of that

room was magnificent, the hot tub and pool was beautiful and romantic, loved the robes and slippers provided that were included

love the year round pool and hot

thought that the pool/hot tub area should have cautions signs and be better maintained, as the ground was extremely

additional facalities like pool , hot tub and bbq

the pool area was very dark

pool wasn’t open yet when other hotels pools were open.

hot tub and pool could use upgrading. jet switch for hot tub would be nice

pool/hottub felt like a old-school dungeon, but it was okay

pool was not as beautiful as others but we really can’t complain

we had a very comfortable stay here and enjoyed the pool and spa

the personnel was not so friendly, and the swimming pool is really small.

the hotel also has lots of facilities like a pool, hot tub, spa, gym

and it was kind of annoying to have to go into the parkade to go from our suite to the lobby or pool or to the bow part where our family was

small pool, hot tub, wellness centre onsite

all through, we had to scout around for where to get food the night we cane in and the swimming pool/hot tub was closed for 1

the heated pool wasn't heated that much

great rooms, great pool and hot tub

great accommodations of pool, hot tub and sauna

pool and hot tub were perfect

room service was a nice touch

the bedside table, to the hot tub on and ready, and food preferences taken into consideratuon for breakfast, i felt

great charm and landscaping. b&b atmosphere. breakfast was very good.

breakfast was delicious, bed was comfortable, late check out option

good to have jet spa innour room after a hiking

there is no pool here, only the outdoor hot tub

also there should be some indoor fun too like a pool or small coffee shop

no pool.

location & no swimming pool

wish the place had a pool, but besides that all was well

great workout facility, hot tub, and pool

pool is slightly cold

also, when we stepped out onto the outside deck by the pool we found ourselves locked out

loved the pool and hot tub

great leisure facilities with swimming pool, gym and spa

outdoor hot pool is amazing and the views are

great facilities including outdoor heated pool

super location, super breakfast, the room was terrific, the view, the pool, the shops

outdoor hot pool and indoor saltwater pool were both amazing

the pools were awesome, they have in house bowling, movie theatre, winter sport rentals

dirty floors in the pool changing room

very awkward to get into the pool

the kids play area and the swimming pool was wicked

location, the outdoor pool and waterpark

to many kids in the outdoor pool couldnt relax

layout of condo is good. nice grounds and pool area is nice.

the pool

bus passes peovided for downtown, hot pool , bike rental , overall condo and its facilities, homely feel with logs provided to burn

the location, friendly staff, awesome outdoor hot pool and sauna with stunning views, conveniently located bbqs and underground parking

such an incredible view from the outdoor pool/hot tub

there was a pool, dedicated parking stall to your room would be a bonus, i wish the waiters at the restaurant

there is some construction on the pool and hot tub at the facility however, this was not a cause for concern for our trip

the hotel across the roads swimming pool would only let you in after 4pm which was disappointing and the other hotel had had a soft

pool or hot tub was very small

bit disappointing that there was no pool, and the hot tub was closed

very clean rooms awesome pool and great staff. we enjoyed a little breakfast here

i enjoyed the pool and hot tubs in the morning before breakfast

even the pool, we have to walk to get there

excellent amenities, pool and outdoor hot tub was amazing. room was excellent and clean.

the pool and hot tub were wonderful

the pool area. the view from the balcony.

it was kind of maze to find the room, parking lot and hot pool

the pool and sauna were amazing after a long day out hiking and the coffee shop downstairs was

hot pool outside with picturesque views

outdoor pool was closed.

staff, free parking, restaurant, rooftop hot pool, small touches and beautiful room with a balcony was all 10/10

finally, the gym and hot pool facilities were modern and clean

absolutely stunning decor design and pool area

the pool area with fireplaces with view on the mountains

new hotel with gorgeous views from the pool deck, comfortable beds and good restaurants

customer server good breakfast room was clean enjoyed sauna, pool everything more than what we

we loved the heated outdoor pool and the bar/lounging area in the lobby

tub, sauna and pool were great

we didn’t have the opportunity of using the pool because it was all booked because of the capacity of covid, but we saw it from far and it

the outdoor pool, sauna and hot top were all fantastic

pool area open & need to reserve your spot

hotel with exceptional facilities: does tubs, swimming pool, coffee shop, included hot and cold breakfast

spacious and clean and the afternoon smores were a nice treat, hot tubs are nice and the plunge pool was a good conversation starter between

we really enjoyed the hot tubs and cold plunge pool and appreciated the laundry facilities onsite

clean, i like the outdoor pool and there's a big patio with bbq grill available for the guests

swimming pool and gym great

everything was great except the freezing cold pool

pool under construction therefore out of use and only notified of this days before arrival when

tho the pool was done for maintenance we got access to 5 other properties and there pools

very friendly staff nice pool and hot tub

the hot pool was fantastic! my daughter loved playing in the pool.

the have a nice hot pool

love staying at the caribou mountain lodge, its so relaxing to take some time in the hot tub, pool at the end of the day

staff, location, the keg, hot pool

it should have been away from the hot pool as the heat from the pool was felt in the workout room

the pool

hard beds and pool was closed again :(

has pool and clean.

the pool was closed, but we were able to use the pool at a nearby hotel.

the pool is very well kept and towels always stocked if it gets low

need bigger pool

a little weird to not a pool but have those but no complaints, the towels they gave us for the spa were way to small and we

pool water temperature not well maintained, high temperature and because of that could not use..

hot tub pool area new looking and very clean

that's something you're looking for) breakfast was quite disappointing

the pool

young adults bringing alcohol at the pool although it wasn t permitted

the suite i had was exceptional and the pool was like i ve never seen before

room, chili's restaurant for supper and the pool looked amazing

waling distance from the town center, spacious rooms, friendly staff, hot pool was very nice

no clean towels at pool

fireplace, pool

clean, happy staff, good food, great bed, pool clean, fresh flowers, cold water in lobby!

pool hours- wish if opened a little earlier

room was spacious, the hot tub and pool had a nice ambiance

lovely to have the pool to use and the staff we very helpful and

pool ruined my bathing suit

you can relax after a day of sight seeing in the pool and hot tub area

that the indoor pool and sauna was not available

pool closed

nice pool and hot tub

pool was small but well kept and great for taking our 7 year old for an evening swim

pool is closed

pool, the room and the location

if you were to arrive late at night they have 24/7 coffee and tea available at the main lobby the pool was great as well as the hot tube located right on the main street within a 5 min walk to

certain employees has poor attitude, no pool or hot tub.

pool and hot tub was not available due to covid-19

no swimming pool.

one of the reasons why we chose this hotel is because of the hot pool with a view but sadly we weren’t able to use it because it was dirty and my bad because i

the lounge and spa pool are nice amenities too

the only thing we didnt like was it didnt have a pool but does have a hotub.

fitness centre, small pool, and coin laundry are available

comfortable and clean rooms, nice indoor pool and

no pool

the pool is in a different building too fast from this location

there should be a breakfast program and pool in the hotel.

pool should be open until 11 pm

we loved the hot tub / mini swimming pool which was a great plus

didn’t have a pool

shared check in, limited fitness, limited pool/hot tub

very clean and cozy. the swimming pool is awesome)))

such a gorgeous hotel! great design, lovely pool, and friendly staff. ud83eudd29

the staff are friendly, rooms are clean. nice pool and hot tubs and great location !

pool, great location

the pool parking location the rooms

the bed was extra comfy, the staff awesome and the view from the pool incredible.

the outdoor pool was not accessible and the reason we booked the trip

my wife and kids loved a swimming pool and a hot tub with a view of mountains

fantastic facilities e.g. pool etc decor lovely, great staff

i can t imagine a better property for families especially as there is also an indoor pool

a pool woulda been nice but those come at a premium in banff.

beds great location history photos wood work spa pool

no pool for kids to swim , fitness room was terrible

parking lot

had to pay for daily parking) , no swimming pool for kids, just a hot pool!

the hot tub and pool was a nice addition to the stay as well

a lovely spa area with hot pool

pool

there is no changing room or locker at the hot pool/ sauna

we would have liked an indoor swimming pool

the hotel also had a heated pool which was great to relax in after a busy day

terrific hot pool after a day's skiing and the coffee in the whitebark cafe is brilliant

it’s a lovely hotel. well maintained with a lovely spa pool

steam room and the outdoor pool

ground floor room was awesome to access the pool and amenities

lack of pool and not a great hot tub.

would like to see a pool besides a hot tub and sauna.

pool area is not the best but okay

no pool, sheets were itchy.

easier then packing the kids to a restaurant) and it would have been awesome if they had a pool for the kids

i like their swimming pool very classy

the family suite was enormous and the swimming pool very good

we were very keen on using the recently re-opened pool and hottub - unfortunately, some guests ignored the no-children-after-9 pm rule and i had to

the pool room

love the pool and steam room

the pool is next door and its lovely

to have access to the pool and hot tub and steam room

no pool and i’m a sucker for a good bathtub but our suite only had a rain shower

short walk in the cold from the pool next door, but oh well

walking outside to the pool in the other hotel.

provided amenities and facilities were great to have, including the pool

elevator, indoor pool was out of order

pot, ring in tub, etc), better quality towels, no hot tube as advertised -ver disappointing or pool

no elevator, no swimming pool 2

it would be nice if there was a microwave in the unit. wish there a bigger/more jacuzzi pool.