the kids pool area was a hit for my kids

it was hard to get a server at the pool or beach area

e breakfast is simply wonderful, with so many

liked the most the bar at the pool, the pools, the variarty of restaurants

only concern is slippery tiles around the pools - be very careful

found the tiles around the pool very slippery

in the pool on far right the concrete loungers were very uncomfortable

the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

nothing we didn't like but maybe a couple more restrooms around the pool.

lots of chairs around the pool and easy beach access

we love the pool and the pizza/bar and italian restaurants

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

day we arrived we found it hard to find a lounge chair at the pool since so many people had saved chairs and were not using them

amazing pool

in 2023, the pool was very cloudy and the water fountains weren't working

i preferred this hotel pool and beach set up over the riu palace next door

there is a gym and spa on the property

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

there is a gym and spa on the property

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

it seems that pool area could benefit from a little more umbrellas.

a few people that stood out were fidel, who set us up with our beach and pool chairs and santana, who remembered our drink orders each day

the pool

gorgeous grounds, landscaping, pool, and beach

the pool side bar/restaurant had great food which was reasonably priced

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

liked they had different pools: active noisy one, quiet adult only one and kids pool

one day, a child was doing poo in the pool

pool área

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

great pool and swim up bar

pool staff were excellent

big pool and beach access was a plus

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

clean. large pool

quiet location of our room overlooking the pool-ocean.

pool and location by the ocean

the location was fabulous. lovely swimming pool and very comfortable chairs.

location. nice pool.

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

entertainment staff was great they kept the pool fun with activities but were great when you just wanted to relax

overall very good, the beach front,pool, restaurant (s) bar all very good

pool, restaurants and staff were excellent

food was great. loved the pool and activities. italian & asian restaurants were our favorites!

everthing was close by the pool and food was great

daily activities at the pool and beach were very good

we really enjoyed hanging by the pool with great service and entertainment staff

nice pool and beach chairs

lovely beach, great pool and very nice room

the pool bar staff were awesome

kayaking tours, bike tours, tennis, take part in the pool activities, walk the beautiful beach

great pool and breakfast buffet

family friendly with many pools to accommodate the little ones- there was a kiddie pool for toddlers who are not swimmers, a

pool area was clean and well staffed. lots of pool chairs. restaurants were nice

their lap pool and location of the resort, close to everything

it’s a 100 room resort to start off with so no issues finding chairs by the pool or beach

the adult pool was the best part

the pool service

the pool areas are amazing

the bed was very comfortable, big room and the pool and snack bar were perfect

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

we had lots of space and really enjoyed the pool and having the restaurant was handy during the day

very clean and decorated beautifully. cozy and unique. great pool and hot tub

irnos a beautiful property. the suites are large, pool area is lovely and staff are excellent.

spotless pool and pool deck

wasn’t a pool or any really cool place to gather to talk to other travelers

no swimming pool or other such

website had pool on the photos

no pool and a bit noisy the coffee was really bad.

no bar or pool or anything in walking distance

the pool is small. you are definitely not going to stay here for the pool.

pool was in the shade most of the day.

the excellent breakfast , location and swimming pool.

love the free breakfast and the pool for my children

workout facility and pool were nice and easy to use

the pool was fantastic, staff were very friendly.

the infinity pool was fantastic and the hotel spa was one of the best ones i ever went to

pool and pool bar

the food at the 5 restaurants was great, loved the pool area and the beach which was very clean

raul

pool was cold

lounge chairs at pool,people were putting towels over multiple chairs ,despite signs

there was smell of mold in the room and the music at the pool was too loud.

a larger separate children s pool. the main pool was only waist deep at the deepest end.

smell at the pool, smelled like pee all the time

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

service around the pool very slow

pool food was not that great

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

pools

pool, shower in room

beautiful, great pool, beach, staff was amazing

pool area was beautiful and clean and well cared for and no messes were left unattended

pleasant grounds ,easy pool and beach access.

warm and kind, our room was ready early which was amazing, and we got to enjoy a few days by the pool

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by placing towels and other items then not returning for hours

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

and pool were excellent

many other hotel resorts, the music is played too loud around the pool

did not think service at the main pool was on point

the pools

don't miss the rooftop pool/bar and new trafalgar pub

was too much loud noise around the pool

also loved that there was an adults only pool

after a couple of days, we understood why most people were hanging out ny the pool instead of the beach area

i wished the pool stayed open longer. the beach was dirty

lovely pool, great variety of food

nice heated pool

pool facilities were very clean and towels were always available

we loved the hacienda side and roof top pool

i loved the pool, beachfront, thai restaurant, pizza, service at front desk and luggage/bell hop

pool

liked the pool area , the private beach and of course the best part the staff they are really

location. had a nice ocean and pool view. room was comfortable and clean.

enjoyed everything about the resort, the pool area, paddle boarding and kayaking activities etc

an adult only pool which was very nice

welcoming, attentive, and friendly staff. great pool and beach access. clean and quiet room.

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

the adult pool, the staff - everything!!

only negative was on our 2nd day at the adult pool where it is suppose d to be quiet and relaxing, a private party was booked from 1pm to 6pm

excellent location (shops, main street, on the beach - separate pools for adults and kids - room 132 has balcón with view of pool and ocean - comfy bed - staff

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

location, food, ala carte restaurant, staff, pool, activities

people reserved the pool chairs very early and we were never able to get a chair

a bit away from the beach and a second section also with pool by the beach

pool waiters was right on keeping drinks coming and your buffet were awesome

had a very nice ground floor room near the pool

got two rooms near the restaurant and pool, and they had patios

the pool area was very clean

pool was great

having the pool was wonderful

the pool area is delightful, offering both sunny and shaded areas with plenty of loungers

pool tiles are starting to fall off.

he upgraded me to poolside and no stairs

small resort, never fighting for a pool chair or restaurant seating. service is unbelievable...

property was beautiful, the pool areas were clean and inviting

come back by mid afternoons for beach, pool, comida and cervesas

if you prefer swimming in the open water as opposed to the pool

were reserving pool chairs at 7am with their towels and other belongings, but they were not using them until the

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

plenty of shade for pools with easily accessible

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

eventually found short cuts by taking the stairs and a different path and elevator to get to the pools or beach

as far as the pool service at the 6th floor we would like to congratulate gilberto his service was excellent

the pools

pool and beach were great

adults pool and bars service

pool was good but needed some maintenance

bad smell in some areas. the pool hours could be extended.