our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

we were able to use a pool with a jacuzzi outside which was nice though

the place and the pool was really nice. breakfast was really good.

pool, assistance when we needed it, drinks outdoors, grounds.

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

pool temperature.

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

the grounds, pool and room were exceptionally beautiful

pool zone with a wonderful view

if you're looking for a tranquil spot to relax and enjoy the pool, this is it

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

were no rules for the common areas such as the swimming pool and breakfast

the lobby, starbucks, breakfasts options and bar service.

k for claudia for massages), the swimming pool is very funny and the service is quite good

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

swimming pool in the room ... not as good as expected. doesn t worth the extra !

pool was being repaired; but the made everything they could to keep us happy and to make sure we

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

the pool is amazing,the staff friendly and always helpful.

the pool and the gardens

the pool is amazing, most of it a bit too deep for a family friendly pool

pool is a a big disappintment because its all one size instead of going from 3 feet

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day, this is the true resort in the mountain

heated pool so nice and the buffet good too

the pool was good, the courts were great, the gym was well equipped

great architecture, food and garden/pool.

the pool area is very nice

the pool is spacious, providing ample seating for guests to unwind comfortably

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

asked for pool side view, never got that. asked for early check in, never got that.

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

also, the pool was not heated so we couldn't really use it

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

kids enjoyed a lot the swimming pool

gardens, pool & spa were beautiful

pool and garden

the pool was small but lovely and the rooms were very clean

the pool is small in order the number of romos

room needs an additional lock because child could open the door anytime and jump in the pool

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

added bonus - made new friends by the pool

the swimming pool the location

pool had no shallow end, nor a real deep end.

it had a nice pool, and was a great value.

clean room. nice pool. great price. it's close to zocala but it a steep climb.

pool

so great music there, nice for

nice swimming pool and roof top but hotel is in downtown

we expected the pool area to be cleaner and more upbeat

seats at restaurant and pool most uncomfortable i ve ever experienced

the rooftop pool was lovely and the overall service was top notch

lovely pool

large room, excellent wi-fi, heated smaller pool

the hotel is very nice. the pool is very clean the room is very comfortable.

the pool was nice!

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

hotel, pool

all around/atmosphere & ambience including a pool set in a large garden

the music is too loud, both in the restaurant and at the swimming pool

mperature controlled) and greenery, great rooms, great service

garden and pool

i will definitely return, but book a room overlooking the pool area

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

we had a little balcony overlooking the pool

the pool was really nice, and the quality of the food and breakfast was great

the pool was a nice area to relax by in the sun

the pool, the garden

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

you could not take snacks drinks to be by pool

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

right next to the pool area one of my favourite places in mexico so far on our

pool on roof small but lovely

the pool was murky and not clean

e pool water was also very dirty)

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

place, breakfast, hospitality.

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

we went for an anniversary and they surprised us with a free dessert while we were at the pool

lovely swimming pool area

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

food, service, check in, garden, pool, everything is perfect

really wanted to swim but the pool was covered up