my room was a little loud due to proximity the pool

i enjoyed the pool exercise classes

no, we like everything...the beach and pools are very close to the rooms.

the overall size of the property, the pool area, beach

location was great, i loved the pool area.

pool was warm and comfortable to get into

pool área

one day, a child was doing poo in the pool

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

location right on the beach, with multiple pools, including a quiet “no kids” pool which we found relaxing

the infinity pool was nice. our room was spacious with a beautiful view.

pool by the beach was great and three pools made more room for everyone to cool off

pool and location by the ocean

quiet location of our room overlooking the pool-ocean.

location. nice pool.

food in the snack bar by the pool wasn't great.

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

the pool and entertainment staff were wonderful, the bar and drinks satisfying

lovely beach, great pool and very nice room

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

swimming pool is quite small

small pool warm pool was a bonus

pool, but we knew that going in

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

of the staff, the cleanliness in the rooms and hotel, the friendly mexican family atmosphere, big pool, great location, right on the beach

it’s a family hotel so be ready for kids and a lot of people in the pool

outdoor swimming pool water was rather cool--but we were there in january

the music in the pool areas and some common areas was generally too loud for my taste.

drainage and they need to be more careful with the people who leave drinks unattended around the pool as well put some signs of don’t smoke as many families are there with kids

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

the plants and all the smiley faces. the pool and so close to the marina

nice pool, great breakfast, beautiful spaces.

loved the location, the artsy/bohemian style, the yoga, the pool, the cleanliness and comfort of the room

pool and pool area was amazing and clean

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

the pools are unkept my daughter cut her foot open on broken tile

nice food, nice pool

beautiful gardens and nice pool. excellent staff.

walk to the pool was easy and the beach wasn't far either

pool area/bar/restaurant was a pleasant surprise

the excellent breakfast , location and swimming pool.

love the free breakfast and the pool for my children

the only thing i might say it can improve is the pool, it s very small for the amount of people staying, i couldn t even use it because it was

the pool is small. you are definitely not going to stay here for the pool.

pool, food

had a beautiful view of the marina and pool from our room

the room was clean with a lovely view of the pool and across part of the marina

of seating, apart from sun loungers around the pools and a very small lounge bar near reception

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

service around the pool very slow

pool food was not that great

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

pool and swim up bar are great

love the pools, of which there are several as well as use of the adjoining hotel s pool

was unbelievable i love the fact that they can serve food during the day as well and that at the pool they can buy things for the kids as

pool nice

hotel, clean, great bed, decent breakfast, nice pool with bar, polite staff especially yolanda

i didn t really have a dislike except the pool was a little cold.

and next door, very nice staff, very clean, clean towels, bottled water every day, access to ice, pool, great location for catching bus to el centro and good shopping in

the somewhat too loud music at the pool ...

the pool the beach, the ambiance

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

the lunch menu at the adult pool was a little limited

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

me i was just happy to be there at pool side with my wife , in her happy time

only inconvenience is that due to the size of the hotel, they have to close the pool early on saturdays to be able to host everybody at dinner time, but honestly for sure i will

nice pool area

the pool is small and lovely

the pool area is awesome

because it was beautiful and kind of quiet, so we enjoyed the gorgeous pool, even to walked around the property under the rain was the best experience ever

had to wake up early to get chairs around pool. need more umbrellas.

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

i wished the pool stayed open longer. the beach was dirty

we loved the hacienda side and roof top pool

aesthetic to the property, fantastic beach for swimming with lots of lounge chairs, adults-only pool and area was fabulous, good food & drinks

activities from the pool foam party, to the lobby karoke made us feel like teenagers again

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

the adult pool, the staff - everything!!

an adult only pool which was very nice

ocean views, pool, and beach with friendly attentive staff to bring you drinks

the resort has a good mix of beach and pool

only thing was the main pool closed later at 9 pm and the adult pool closed at 6pm

pool was lovely and well attended

beach is so deep so we were not able to swim but the pool is great

the room we got was awesome with amazing view on the pool and beach

everything, pool, location, staff. restaurant is very lovely. everyone super friendly.

of the pool tiles need to be fixed

you are picky about being near a pool or having beach access be sure to mention it

quiet room near the pool, beach and restaurant

excellent location (shops, main street, on the beach - separate pools for adults and kids - room 132 has balcón with view of pool and ocean - comfy bed - staff

that you cannot have food on sea zone or pool zone

location, food, ala carte restaurant, staff, pool, activities

that there isn’t no music by the adult pool area

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

got two rooms near the restaurant and pool, and they had patios

had a very nice ground floor room near the pool

the pool area was very clean

pool was great with beach near buy

a bit away from the beach and a second section also with pool by the beach

pool was great

there were occasionally noisy children in the pool, but no noise at night at all

pool tiles are starting to fall off.

the pool was great! and the suite was everything we needed!

everything was good, the pool, the apartment...

excellent location. friendly staff. very clean. pool area clean and relaxing.

rooftop pool, sitting areas, staff

the pool area was awesome

guests saving chairs around the pool.

location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top

pools were excellent - so relaxing

eventually found short cuts by taking the stairs and a different path and elevator to get to the pools or beach

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

they have staff working 24 hours to make sure everything is clean from the pool to the restaurants

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view