pool was in the shade most of the day.

pool was on the wrong side of hotel - facing a auto service repair shop

pool area/bar/restaurant was a pleasant surprise

the pool area is accommodating , with great beach towels, and a nice view

the pool is small. you are definitely not going to stay here for the pool.

nice pool, great breakfast, beautiful spaces.

loved the location, the artsy/bohemian style, the yoga, the pool, the cleanliness and comfort of the room

we had lots of space and really enjoyed the pool and having the restaurant was handy during the day

staff, the design & colors of everything there, including the frida khalo mural, the pool, the cleanliness of the grounds & rooms, the incredibly comfortable beds, the huge 2 bedroom

spotless pool and pool deck

pool music too loud

had a beautiful view of the marina and pool from our room

the hotel is good if you are staying for vacation - food all included and nice pool.

adults only pool area

we were off at the pools or in town during those times, so we didn’t get a chance to try them

pools

love the pools, of which there are several as well as use of the adjoining hotel s pool

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

pool and swim up bar are great

2 hours at the pool

i didn t really have a dislike except the pool was a little cold.

was unbelievable i love the fact that they can serve food during the day as well and that at the pool they can buy things for the kids as

pool nice

and next door, very nice staff, very clean, clean towels, bottled water every day, access to ice, pool, great location for catching bus to el centro and good shopping in

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

the pools are unkept my daughter cut her foot open on broken tile

grounds, suites nice w/ great views, pools, bars

beautiful gardens and nice pool. excellent staff.

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

the pool area is awesome

only inconvenience is that due to the size of the hotel, they have to close the pool early on saturdays to be able to host everybody at dinner time, but honestly for sure i will

food, drinks, photo session, but especially the attention of all the staff, the guys in the pool bar super friendly

the pool is great - friendly staff , entertainment, great location to the airport

the pool hours felt a bit short, wish it was open until at least 10pm

we loved the hacienda side and roof top pool

nice heated pool

had lots of chairs on the beach but would like more around pool

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

welcoming, attentive, and friendly staff. great pool and beach access. clean and quiet room.

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

the adult pool, the staff - everything!!

they could do with changing the music sometimes in the pool area

in the deluxe room and it was totally worth it

beach is so deep so we were not able to swim but the pool is great

only thing was the main pool closed later at 9 pm and the adult pool closed at 6pm

pool was lovely and well attended

ocean views, pool, and beach with friendly attentive staff to bring you drinks

everything was good, the pool, the apartment...

having the pool was wonderful

the pool was good and had a peaceful feeling

the pool was great! and the suite was everything we needed!

there were occasionally noisy children in the pool, but no noise at night at all

of the pool tiles need to be fixed

quiet room near the pool, beach and restaurant

the restaurant guy never went to take my order at the pool

many pool choices

everything, pool, location, staff. restaurant is very lovely. everyone super friendly.

got two rooms near the restaurant and pool, and they had patios

the kid pool/adult pool transition area had a reverse grade on the concrete, so i had to step through some

the pool area was very clean

had a very nice ground floor room near the pool

pool waiters was right on keeping drinks coming and your buffet were awesome

always a chair available by the pool or beach

only negative was on our 2nd day at the adult pool where it is suppose d to be quiet and relaxing, a private party was booked from 1pm to 6pm

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

location, food, ala carte restaurant, staff, pool, activities

people reserved the pool chairs very early and we were never able to get a chair

a rooftop pool and lounge area is a bonus which makes the hotel extra

pool for the kids

nice roof top pool area

rooftop pool, sitting areas, staff

location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top

small pool warm pool was a bonus

pool, but we knew that going in

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

minor thing...no pool.

the pool is very small, like a wading pool but does the trick to get cooled off

of the staff, the cleanliness in the rooms and hotel, the friendly mexican family atmosphere, big pool, great location, right on the beach

too much loud rap music at the pool

drainage and they need to be more careful with the people who leave drinks unattended around the pool as well put some signs of don’t smoke as many families are there with kids

the music in the pool areas and some common areas was generally too loud for my taste.

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

we really enjoyed hanging by the pool with great service and entertainment staff

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

music and activities/announcements at the pool were kind of loud – honestly would prefer just silence or quieter music

nice pool and beach chairs

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

the roof top pool was great to cool off during the daily heat

also loved the pool at the property, wasn’t very busy so was nice and private

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax

the pool on the roof was always free and clean

pool are is beautiful

eduardo at the adult pool was amazing at taking care of us during our week-long stay

the location was excellent and the pools beautiful

i like everything it was a great place to stay. the location, pool and food was great!

pool attendant checking the water of pools every hour to keep it clean was an amazing extra

uess services) and fernando mendoza

very good food. heated pool.

pool was warm and comfortable to get into

pool área

resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

and loud rooms near the pool

if the pools were heated :)

beautiful gardens, swimming pools and antiques to admire

facilities, great pool area, comfortable rooms, very clean, kind and helpful staff, delicious cocktails and pool side

guests would drink in the pool with loud conversation and music playing

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool