resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

pool was warm and comfortable to get into

pool área

and loud rooms near the pool

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

music and activities/announcements at the pool were kind of loud – honestly would prefer just silence or quieter music

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

food in the snack bar by the pool wasn't great.

the pool and entertainment staff were wonderful, the bar and drinks satisfying

we really enjoyed hanging by the pool with great service and entertainment staff

beach access, pool and service

the overall size of the property, the pool area, beach

3) at almost very beginning of the stay i left my hat somewhere in the pool area for 10 min and it was gone for good

my room was a little loud due to proximity the pool

there was a lot of birds living on the tile roof and they would poop in the pool everyday

swimming pool is quite small

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

pool, but we knew that going in

the pool is very small, like a wading pool but does the trick to get cooled off

small pool warm pool was a bonus

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

loved the swimming pool

too much loud rap music at the pool

very accommodating, beautiful beach for long walks, nice pool, restaurants walking distance, easy bus to puerto vallarta

of the staff, the cleanliness in the rooms and hotel, the friendly mexican family atmosphere, big pool, great location, right on the beach

the only thing i might say it can improve is the pool, it s very small for the amount of people staying, i couldn t even use it because it was

the pool is small. you are definitely not going to stay here for the pool.

love the free breakfast and the pool for my children

pool area/bar/restaurant was a pleasant surprise

pool was in the shade most of the day.

pool and pool area was amazing and clean

the plants and all the smiley faces. the pool and so close to the marina

spotless pool and pool deck

nice pool, great breakfast, beautiful spaces.

irnos a beautiful property. the suites are large, pool area is lovely and staff are excellent.

nice food, nice pool

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

often no dry towels at the pool

grounds, suites nice w/ great views, pools, bars

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

wifi near the pool in the beach area, neither in the rooms no real balcony in the standard rooms no freshly

pool, food

adults only pool area

the room was clean with a lovely view of the pool and across part of the marina

pool food was not that great

pools

service around the pool very slow

pool and swim up bar are great

love the pools, of which there are several as well as use of the adjoining hotel s pool

the pool was maybe a bit to small when you are near to the beach then you should go anyway to the beach

and next door, very nice staff, very clean, clean towels, bottled water every day, access to ice, pool, great location for catching bus to el centro and good shopping in

was unbelievable i love the fact that they can serve food during the day as well and that at the pool they can buy things for the kids as

and pool area were wonderful restaurant was convenient for breakfast bar restaurant outside in front of

great location, comfy beds and pillows and great bedding, new rooms lovely pool area.

me i was just happy to be there at pool side with my wife , in her happy time

the pool was the perfect temperature

the staff at the hotel was amazing all the time, cuddles to ivan de barman in the pool bar.

pool seating can be crowded

the pool hours felt a bit short, wish it was open until at least 10pm

nice heated pool

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

stayed on the hacienda side with a swim up pool

the snacks and food down at the beach and by the pool were perfect

lovely pool, great variety of food

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

loved the pool area overlooking the beach

the adult pool, the staff - everything!!

they could do with changing the music sometimes in the pool area

an adult only pool which was very nice

not enough chairs around the pool

ocean views, pool, and beach with friendly attentive staff to bring you drinks

the beach is fantastic , and the pool area is spacious enough to accommodate activities and swimmers

like it was understaffed in terms of service at the pool bar as well as delays in ordering food at dinner with in their

so the best i could come up with the adult pool could be open later

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

the infinity pool was nice. our room was spacious with a beautiful view.

pool and location by the ocean

quiet location of our room overlooking the pool-ocean.

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

you are picky about being near a pool or having beach access be sure to mention it

of the pool tiles need to be fixed

many pool choices

everything, pool, location, staff. restaurant is very lovely. everyone super friendly.

the restaurant guy never went to take my order at the pool

the pool was great! and the suite was everything we needed!

the pool area is delightful, offering both sunny and shaded areas with plenty of loungers

there was a full kitchen and a large, balcony overlooking the pool area

he upgraded me to poolside and no stairs

pool tiles are starting to fall off.

had a very nice ground floor room near the pool

staffs at the hot pool beach never came to us asking for drinks or snacks but did pass by other guys and served them

a bit away from the beach and a second section also with pool by the beach

i was told it was no problem to bring his electric scooter to the pool by the front desk but then the life guard and a manager type person were a bit mean to him

got two rooms near the restaurant and pool, and they had patios

people reserved the pool chairs very early and we were never able to get a chair

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

always a chair available by the pool or beach

that there isn’t no music by the adult pool area

excellent location (shops, main street, on the beach - separate pools for adults and kids - room 132 has balcón with view of pool and ocean - comfy bed - staff

rooftop pool, sitting areas, staff

rooms are very spacious and pool in the roof is beautiful and very relaxing

the pool too small and not easy to enter for people with disabilites

nice roof top pool area

a rooftop pool and lounge area is a bonus which makes the hotel extra

the pool was nice too and great way to enjoy the sunset

is no lift so room was on 4th floor and pool on 5th so a long walk up with suitcases

nice dipping pool

incredible apartment and rooftop pool

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax