the food, service and pools were great

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful, with a pool and ocean front you can swim in.

staff answer pools are amazing

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

the pool area had enough transats for everyone and there wasn't any massive squatting

the beach is kept in excellent condition and the view from the pool looking at the sea is beautiful and as time to time, (from dec to apr), one can see whales

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

the views, the room service, the swim up. i felt like royalty

best kids club ever, my grandchildren didn’t want to leave. good food and entertainment.

kids had an amazing time

breakfast was great, i wish there were more lunch options that included fish

and landscaping, the pool staff, and the valet staff

the service still needs a little ironing out. pool service was slow/inconsistent.

i love the personal pool and outdoor shower.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the room was relatively ordinary and the plunge pool wasn t heated

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

new, clean property with lots of pools. nice wide beach.

it had a great beach, great pool, great location

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

under a much needed remodeling so not everything was open and there was too much notice by the pools

cleanliness of the property and very nice staff. nice and relaxing pool areas.

pool with views of the private beach was beautiful

it was lovely to choose to lay by the pool or beach

the pool staff are great

everything is awesome! the service, facility, food, pool, beach!

the plunge pool was completely in the shade all the

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

fantastic and our room was very close to the pool/restaurant, and overlooking the ocean!

pool and service there was awesome.

we went for pool towels over 6 times in a span of 4 hours and they never had any available

people got up at 5:30am to save pool chairs

waking up to ocean views, spending the day between the beach and pool, and ending it with great food and drinks it doesn t get better than this

the beach was beautiful and the pools were nice

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

swim out pool was perfect

the chicken wings by the pool were the best

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach, restaurants

our only down side was the lack of chairs for the guests by the pool.

the swimming pool was too cold. we couldn't enjoy the pool as we would have wanted.

the pool areas shut down too early

pool and layout

cleanliness in adult pool

pool ladies room not great.

the food was awesome and i love the adult pool! the staff was amazing

didn't like the fact that the adults only pool had no music

it was difficult to get multiple chairs together at the pool if you

staff was so friendly, food was great, pool was kept clean and the service was great too

excellent location, the room was perfect, and there was plenty of space at each pool

make sure you get a steak quesadilla from maria she's at the bar near the adult pool

pool clean and large size

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

staff and food were amazing! right on the beach with swimming pool bar!

the pool was adequate, not overly large but enough

the pool was a little small

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

the resort is beautiful with pool and or beach options

pool is very clean

the distance to the restrooms from the lower pool by the beach

we had dinner at awacate and cielomar and ate at the pool

the view and lovely swimming pool, friendly staff, near the dolphin swimming centre

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

the pool

breakfast was great! views were amazing and the pool staff were quick.

the pools were lovely and clean

towel system at the pool is

great food in all of the restaurants and pool side areas

pools are superb

wish all pools were heated

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

need more severs by the pool !

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

enough chairs at pool

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book activities very easily the stuff was very helpful they spoke great english

there are enough pools and bars and spots that you can always find your vibe

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

we slip out time between the pool and the beach and we loved the ocean view from our suite

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

contemporary music playing all day in the bar area by the pool would have been fun.

pool, rooms, room's view, hotel employees

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

i loved the location, pool bars, and the staff was wonderful.

great deal, excellent staff, very clean grounds. awesome pool party!

the pool areas had a lot of dishes stacked and dirty. the food options were rather limited.

the pools are clean and kept in great condition

this hotel has so many pools that they dont get crowded

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

room, pool, swim up bar, food, themed parties.

we considered moving rooms because we were next to the louder pool of riu santa fe, and the staff didn't give us a hard time at all, they were very accommodating

staffing levels were great so there was almost no waiting at the bars near the pool

we liked that there were plenty of pool chairs available any time of the day

hotel is beautiful, the pool area, the room big and comfortable, the food was amazing but most of all the personal was kind

the pools are fantastic, staff friendly, the buffets are amazing, the staff is always cleaning

the pools were super big and clean one was the quiet pool and the other was the more party one

oscar at the pool bar went over and above with making our cocktails just the way we wanted

the location and amenities! staff was all great too! pool parties were beyond fun!

the pool was nice and the hot tubs were really nice

great food, staff was exceptional, pool and beach were wonderful!

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

the pool is wonderful and relaxing

they could have played music at the pool during certain hours not just for aerobics.

plaza where they play live music night which you can enjoy from your balcony or head down to the pool and enjoy the music from the bar

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful

they have a very nice swimming pool with a bar that opens in the afternoon

also a great balcony and pool

has everything for kids to have fun and the pool is warm so you can use it anytime

room, hotel, pool, and staff were just amazing

is amazing, and the beach, breakfast, and pool are unbelievable

good staff, food, location, pool. great selection on stone brewing beers

loved everything about the hotel, the location, the staff, the food, the pool bar, the size & comfort of the room - everything was perfect

great location. fantastic things to do. especially the painting of souvenirs at the pool

the shower, and bathroom, the size of the room, the tv channel selections, and the roof top bar/pool area

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at

the current main pool is lacking all day sun exposure

great location. the rooftop pool and bar was so nice.

music and pool was fun