property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

breakfast was definitely my favorite part

the 24 hour room service was amazing as well as all the delicious restaurants

kids had an amazing time

of the food, drinks, bar swing was fun, snorkeling tour with julio was amazing, feeding fish, gym, aris my

and landscaping, the pool staff, and the valet staff

the service still needs a little ironing out. pool service was slow/inconsistent.

the room was relatively ordinary and the plunge pool wasn t heated

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

i love the personal pool and outdoor shower.

the pool area had enough transats for everyone and there wasn't any massive squatting

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

was construction going on so we didn’t get to enjoy the pool bar

the pool was beautiful drinks were sweet most of the staff was super friendly

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

the location, beach access, rooftop pools, spa and amenities were wonderful!

new, clean property with lots of pools. nice wide beach.

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

would be awesome if there was a spa at the rooftop pool

it had a great beach, great pool, great location

beautiful location. great pool, service and food

the pool is always full of kids and there is no adults only pool

this only happened at the pool area

really good food and a lot of pool options.

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

under a much needed remodeling so not everything was open and there was too much notice by the pools

cleanliness of the property and very nice staff. nice and relaxing pool areas.

pool with views of the private beach was beautiful

it was lovely to choose to lay by the pool or beach

the pool staff are great

everything is awesome! the service, facility, food, pool, beach!

the plunge pool was completely in the shade all the

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

fantastic and our room was very close to the pool/restaurant, and overlooking the ocean!

pool and service there was awesome.

big pools, great service and staff. service 24 hours.

the guys at the pool are very attentive and accommodating -- they

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some of the restaurants distracted from our

wish all pools were heated

they could light up the pool area at night and have a few swim play areas for kids

need more severs by the pool !

enough chairs at pool

clean, nice and spatious hotel, with great infrastructure, several pools and comfortable access to the beach

there are enough pools and bars and spots that you can always find your vibe

the kids club and kids pool was great

the beach was beautiful and the pools were nice

waking up to ocean views, spending the day between the beach and pool, and ending it with great food and drinks it doesn t get better than this

they seemed to make an effort with entertainment and we enjoyed the bubble pool party in the adults pool

people got up at 5:30am to save pool chairs

we had no problems getting a chair at the pool or renting a cabana by the pool

pedro at the pool bar always made great drinks and was so friendly

adults only pool is quiet and the bar there is perfect

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach, restaurants

amazing pools, i could be in the water all day. the service also spectacular a+

the swimming pool was too cold. we couldn't enjoy the pool as we would have wanted.

were different shows every night (free) and games throughout the day (on the beach or in the pool)

cant really name a thing. maybe hot water in the adult pool?

there’s a bartender at the pool, and music or activities rotate throughout the day

pool and layout

pool ladies room not great.

door was loud during the day and took away from the comfort and relaxation at the hyatt's adult pool

didn't like the fact that the adults only pool had no music

the facilities are amazing, so many pools and a special adult pool

i also did not like the pool closing at 8 pm

excellent location, the room was perfect, and there was plenty of space at each pool

great location with the beach right there! pool is nice and plenty of sun loungers!

beach and pool

the pool was adequate, not overly large but enough

the pool was a little small

staff and food were amazing! right on the beach with swimming pool bar!

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

pool is very clean

the distance to the restrooms from the lower pool by the beach

we had dinner at awacate and cielomar and ate at the pool

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

great food, great drinks, great pool facilities, right on the beach

people are still saving pool chairs and not showing up for hours or not at all.

the pool

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

only complaint is that the pools were too hot

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

we slip out time between the pool and the beach and we loved the ocean view from our suite

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

contemporary music playing all day in the bar area by the pool would have been fun.

pool, rooms, room's view, hotel employees

pools need some restoration

the pools are clean and kept in great condition

i liked the different pools and the pool bars were great.

i also didn't like that every time i looked at the lifeguard for the pool, he was looking at his phone

the staff is nice, clean place and lots of pool locations, so you won't need to worry about finding pool lounges

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

we liked that there were plenty of pool chairs available any time of the day

room, pool, swim up bar, food, themed parties.

only comment in total disclosure is that the pools could use some upgrading

i accidentally left my favorite pair of expensive sandals

the buffet was good, pool were clean and amazing

liked the theme parties, the pool, break fast buffet, location, customer service variety of food choices

oscar at the pool bar went over and above with making our cocktails just the way we wanted

the location and amenities! staff was all great too! pool parties were beyond fun!

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

gorgeous hotel with a really fun pool.

the pool is wonderful and relaxing

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

overall service and friendly staff. the pool area and convenience store

and pool view

has everything for kids to have fun and the pool is warm so you can use it anytime

also a great balcony and pool

pool area was okay, the breakfast area was very slow and service needs help and fast service.

plaza where they play live music night which you can enjoy from your balcony or head down to the pool and enjoy the music from the bar

pool

is amazing, and the beach, breakfast, and pool are unbelievable

room, hotel, pool, and staff were just amazing

pool prices

good staff, food, location, pool. great selection on stone brewing beers

the current main pool is lacking all day sun exposure

music and pool was fun

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at

the rooftop 360 bar and pool is amazing

i knew it was under construction and that their main pool only received limited sun exposure