you to anderson our butler for looking after us, making sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and special requirements

still about to find activities to do on the resort and after a while everyone just got in the pool

the club access bar by the pool was my place to be

and special thanks to rafael and daniel, the two beach and pool waiters that were all the time with us making our stay so memorable

pool, the water park, the gym, the spa and the restaurants the variety of the menu and quality

not only did we have beautiful weather, but we had amazing seats by the pool and beach everyday, an endless supply of drinks, food, and fun

the pool was amazing

the location was beautiful and the main pool was awesome

sun loungers fill up fast but we managed as i prefer beach which is less popular than the main pool

pool closings at 6:00 pm

a view of the beautiful blue pool, palm trees, and close distance to the bar grill

i loved the area and had a beautiful view of the pool and the marina in the distance

whether dining at the main restaurant or grabbing a bite poolside, the quality never wavered

food. excellent room. nice pool. good staff. kon kon restaurant is perfect.

the pool was very nice and the weather beautiful. the staff was very nice.

the pool temperature was a bit too warm

have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool

pool was disappointing.......club pool was ok, but not practical to go to club pool every day

we have done it all; ridden bikes, beach, pool, ecological reservation park which is absolutely beautiful, and just relax

loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around

the food is superb, easy beach access and great pool

brown side of the pool can be cleaned

relaxing by the beach & pool

the facilities are amazing (pool, gym, restaurants, bars…), and everything was priced just right

sometimes there were groups of noisy drunk people staying late at night in the jacuzzi or by the pool

no pool no food and nothing fun to do in the area

room was so noisy because of the pool bar

wifi was not working when we were there

was absolutely no wifi service

we only stayed late at night and left before breakfast to catch a flight

you can cook there and prepare some basic meals, bed is big and comfortable, lovely swimming pool, little gym with light weights and cardio equipment

i wasn t able to check out the pool, and the rooftop bar wasn t open, but considering how good everything else was, i know it

to downtown and coco bongo room proximity to the pool late pool hours kind and courteous staff

though breakfast was tiny - so i asked for more the next day and that

gorgeous pool - i didn't go in, but was great to look at

would like to see more staff serving drinks outside of the pool and more snack areas for food

the adult pools were awesome and the staff was very accommodating

the adult side, which we stayed, needed more music and activities around the pool

bars at the beach and the margaritha pool bar

more pool towels are to be available for guests

only feedback would be pool towels

pool parties were only on the family side

swim up pool stayed cold, not sure if it was because i was on the side with no sun shining but i couldn t

i wish there was a full body mirror in the rooms and more parties in the pool.

pool and restaurants

wish we could use a pool or hot tub at night

to the pool boys who served us mr

great location, great service. special thanks to fior from the pool.

pools weren t heated and pool bars close at 6 would like for at least one to stay open a little

the beach and warm pool

were not enough toilettries as expected and you had to pay additional deposits for the pool towel, wich was not that bad

everything is clean , great location and a beautiful pool .

the pool and side bar are great

and the other thing is that you have to pay for use the pool

modern with great pool

staff was wonderful, the pool and beach were spectacular, the food was good

complete experience, design or resort, beach and pool area, entertainment.

great pools and very clean and convenient hotel

the pool wasn't open 24hours

pool is excellent and very spacious

want to give kudos to hotel employee at the pool, hotel employee and the hostess at chez gourmet

didn't like the fact that the adults only pool doesn't have a bar from inside the pool, that is not comfortable if you are drinking whilst in

onstant flushing) would love the pool to stay open later than 7pm.

loved all the different food options and loved the beach/pool.

the beach and pool were top notch with plenty of seating available

the resort was beautiful, as well as the room (preferred club area), pool area, beach etc (+) comfortable rooms, beautiful pool, a great beach (+) waiters at the pool side were my favorite (+) the bartender, the great amount of pools, the cleaningness, the room service (-)the pool area closing at 6 o'clock (+) everything was close beach, pool, restaurants, theatre (+)pool was lovely, the beach bar was really nice with good food burgers & chips throughout the day (*) this would have made it more difficult to participate in many of the main pools and be closer to the beach (+) everything is really close so you dont have to walk a lot to get to the restaurants, the pool or the beach (+)layout, interesting pool arrangements and lots of shade where you need it

kids club was a lot of screen time

beach is amazing. local people, food, room service...

staff who were generous to our children, attentive to their needs, always bringing smiles to the kids, and accommodating to the needs of infants and young kids

the spa was lovely and the hydrotherapy was a cherry on top

junior by the pool, mr

we had a pool view right at the corner

i booked a room with a private pool, and it was perfection

boyfriend was cut by some crystal or something sharp in the pool

amazing staff all around, great pool bar and beautiful beach

nice little pool with towels provided

nice pool, we enjoyed time to stay there

the pool was very clean and had a wonderful view of the beach, the facility was very clean and

the view was stunning and the pool was great thank you

experience, lovely pool and good location

one of our favorite parts was the large swimming pool; it was surprisingly quiet most of the day, almost like having it all to ourselves

the pool area felt a little noisy but the beach was calm and ideal for swimming

apartment with balcony and a pool view, located 3 minutes from the beach

garden not maintained prior to or during stay the pool area and beach bar prices were extortionate as was anton’s steak restaurant fenced in garden

brand new villa, very spacy, just few steps to the pool and to beautiful los corales beach

sky bar was under construction at the time of our visit/ couldn’t use pool…but we understand it was to upgrade the

overall the hotel was very nice , room was great , pool was cold but the sky bar was nice

the pool

the sky pool was amazing and there are 4 other pools to enjoy (all salt water, which is a nice change for a

loved the restaurant at small pool sueno, the staff and the manager and the chefs incredible food beautiful presentation

though some of the tiles are wearing off) with adjacent bar and kitchen, the

awesome part was many places to chill and relax during the day, the rooftop pool was amazing

the rooftop pool and bar were my favorite place to be, it was so peaceful

the algae moving towards the shore, the boat experience, snorkeling, and swimming in the natural pools is a must-do

service was very good, and all the staff from the reception to the restaurant service and the pool bar were friendly, professional, and always willing to help

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

kids club could be better orginized internet in beach/pool are was really bad

a lot of green, lots of pool, cleaned and maintained everyday

maria from the vip pool was amazing. she knew how to talk with clients.

was very clean, great location, staff was amazing, food was great, the pool activities were awesome & the beach excursions in the property were reasonable and affordable

we had a good room with pool view

grounds, beach pools and, entertainment, rooms clean beds comfy food aplenty could be more variety , tours good

great dood, great staff, very good location, amazing garde, pool, beach. all was perfect

the beach, the japanese restaurant, the pool and bar!

bar stff at pool bar amazing funny friendly and work so hard

do an impressive, they had night shows, casinos, live music, i have access to all drinks at the pool, at the beach, at the lobby, while dining

the three big pools were amazing and we really liked the pool bar in the pool

very close to the beach and pool.

the pool needs upgrade

no wifi people reserving pool chairs st 7am

not enough lounge chairs at the pools outside of the main pool 3

the pool, the staff were ok

the pool closed early

dirty pool

the pools were large and great

could have made pool area more welcoming, they advertise chairs and umbrellas and there were none; also breakfast,

our room had a pool and ocean view

the main pools and spa pool have moldy grout and need more maintenance

of the property was aging slightly

multiple pools, lots of activities

ol appears to need to be retiled, bathrooms in rooms slightly dated) not a huge issue but worth

much variety of food at the buffet, beach was beautiful, obtaining chairs by the pool/beach was easy, drinks were delicious

pool had toilet paper in it

on the pool bars are bad

there is an adults only pool but can also turn into a party area at times

best thing is that it is a huge complex with lots of pools, bars and things to know

tennis and sport facilities and the junior suite close to the pool

the spa, the pool, the food, and the service.

the pools are clean, sunbeds comfortable and thanks to not fully occupied hotel very easily to find

the pool and pool bar v good access

the pool water gave me a bad rash

and their kids were using every single private pool on villa 26

the modern room decor, the giant pool, beach and elegant lobby.

pool towel exchange is hard or nonexistent

of supplies

the pool

the good food, the clean areas, everything around looks and it is so clean, the pool areas are big and for the kids is excellent, they have various bars including on the lobby

pool access from your room. restaurants, beach, location

the pool next to our room was dirty unfortunately

room was far from every where long walk to take hotel trains and the swimming pool to and the mexican restaurant and brazilian restaurant the food was

some rubbish in the pool

we had a room with direct acces to the pool