breakfast was good, the manager that is there now is friendly and exceptional

the breakfast was fine

delicious dinner, and breakfast, friendly environment with good music and great service.

the environment, the staff, breakfast.

friendly and helpful staff, we asked for breakfast 1h earlier than normal in the hotel and in the morning a beautifully prepared table and

food excellent, facility is excellent people were fantastic , service and the guys by the main pool bar were fantastic and also the guys by the bar next to the grill restaurant the best ramon,

clean & spacious rooms - nice beach and pool area - fun animator activities, beach zumba was a hit

the aqua park is very nice, the pool is very good, beautiful everything in general

its in a beautiful location but the hot tub as well as the pool for the private guests needs to be refurbished and kept up

of waiters in the pool area and scorching heat in the lobby area

of towel at the pool area air conditioner make too much noise we had four rooms and we all experience

like the staff , the facilities, the pool , and the beach is gorgeous i am highly recommend on hilton la

room right next to the pool and on ground level. very relaxing place and staff were amazing.

pools and beach are wonderful and there is a private water park

mildred the bar tender at the pool was exceptional

rolf top pool and lounge was amazing

absolutely amazing gym and pool on the roof of hotel

rooftop with pool was great

also, we wanted to try the pool but it was crazy cold

pool on the roof was amazing

also not coffee option at pool bar or beach bar

beach is amazing and the pool is nice as well

beach and pool, walking grounds, breakfast buffett all rooms had spacious balconies, the concierge that

well maintained and looked after, finally a hotel where you can still find spots on the beach/pool at any time of the day

water aerobics in pool were great

beach area and swimming pool are amazing

the pool area is super relaxing with nice view

ocean, pools, staff are all exceptional.

we thoroughly enjoyed our room, balcony, breakfast and pool service

setting, pool/man made beach area is amazing, lots of different areas to swim/snorkel/relax

the pool , the beach , the employees all 5 stars

the pools are great, especially the big bubbly pool

beautiful resort and facilities. great pool bar.

the pool was amazing and the beach was great

- 3 sexy boys from entertainment team in aqua-aerobic in sweeming pool jajajajaj

the beach but new facilities like pool, bar and restaurant make enjoyable your time around.

so many restaurants, so much to do, amazing service, beautiful beach and pools and we love riding around in golf carts everywhere

excellent golf courses and amenities, the pool schedule should be increased to at least 7 pm

the gardens, the ultra comfortable beds, great infinity pool, cleanliness, spacious areas,etc

pool schedule, breakfast price.

●pool and beach ( if you don't wanna lay on the grass ), wake yourself up at 5 am

the kids loved the pool and the aquapark area

there is not enough shade at the sun-club pool or beach compared to the number of guests staying in that section

plenty of chairs in the pool and beach

some staff are great, like miguel by the pool

tu pool and the staff

pool

the pool area was comfortable

the food service take super long, the pool is close early on the weekends ....

we also had a small room at entrance with a couch, and space to leave luggage, the gardens and pool clean , great place to stay if you visiting the area

even in the pool

the pool area furniture also needed cleaning

toast and a coffee something lite be nice (buffet was great if you hungry) pool was really nice

the rooms are extremely comfy, good breakfast! great swimming pool

wonderful staff, easy and safe. nice pool and view but no beach

the small property is like a resort … beautiful pool area with bar and lots of sitting areas

and pool facilities are very nice

the swimming pool, immersed in a lush tropical garden, is a corner of paradise where you can sunbathe or take a

nice garden and pool, comfortable room, and very nice staff very welcoming very good food, spagetti carbonara

relaxing night environment we ate two excellent baked fish by the pool with two glasses of white wine and excellent background music

room was so noisy because of the pool bar

no pool no food and nothing fun to do in the area

we only stayed late at night and left before breakfast to catch a flight

good wifi speed, very good water pressure, hot water right away

their staff is very friendly and the breakfast was great

so many activities for the kids and my kids were so happy with the swim up pool and water park.

there were just too many bugs in our pool

will take you to the waterpark area which is very nice but my daughter wanted to swim in a deep pool so we spent most of our time at the infinity pool or beach - the beach there is very nice and

the infinity pool by the beach was our favorite spot

the kids loved the pool. the food selection was good.

hotel,nice variety at the buffet restaurants,nice waterpark and waterslides,the big pool was a nice feature,easy to navigate as it is more compact compared to other resorts in punta

beautiful location with beautiful grounds and fantastic swimming pool

pool and water park were excellent

is very big and the pool went thru out the resort.

ere were showers at the spa, and outdoor showers around the pool) i only needed

on the swimming pool valley ball, pilates, games, the bars inside the pools

friendly staff, especially at lazy river pool bar.

the food and drinks. the pool and experience.

pool was very cool

only complaint is pool bars & poolside closing so early doing excursiones offshore when we got back no

clean rooms, had jr swim out, pool and swim up bar were excellent, very nice beach, butler service (pedro) was first rate, fun (+) we got the premium swim-up (3119) and we loved our room with private pool (-)negatives and this is a shame to mention: the first day we arrived the sewage smell at the main pool area was bad and unfortunately it looks like the drainage is right there (+) room is very spacious, super clean with breathtaking view and huge terrace with pool (+)with a modern design, contemporary furnishings, multiple fountains and jets on their multiple pools (+) we had an amazing massage, and the spa facilities hot pool, sauna, and relaxation areas were definitely worth every cent (+)friendly staff, pool, food in the variety restaurants (+) we had private pool which was great (+)we liked the pools, the lobby, the bars, the buffet. (+) the grounds, pools, and beach area are all stunningly beautiful (+) our favorite was miraflores cevicheria near the pool side and the asian tepanyaki restaurant

we had to do a couple of zoom calls from the room for work and the wifi was perfect

clean rooms, had jr swim out, pool and swim up bar were excellent, very nice beach, butler service (pedro) was first rate, fun evening (+) there is 3 pool areas and we enjoyed the main pool more, but would have loved if the bar was opened (but not due to covid) (+) the rooms are very large with extra large shower, two shower heads, great chocolate soap-bar, mini-bar and also a large balcony (-) minibar is not a bar at all to be honest (+) the staff at the sport bar was so accommodating, they even helped my husband find the dominican baseball game he wanted to (+) the main lobby bar - mary & alexander was amazing, provided amazing service (+) food was amazing loveddd everything, there are some bar where the drinks werent as good as the others but overall it was great

we also loved that they allow us to do early check in (almost 3 hours) without any problem which was very nice gesture we didn t expect

5) lots of fitness activities: gym, yoga, aqua aerobics, volleyball, dancing

special mentions to ludwig

pool and beach area

pool a bit dirty please clean throughout the day

service from the staff, cynthia from the pool bar was the best

foam pool party

fun, clean, big, we love it, the pool, the bar areas and our room oh lala

loved the very friendly and helpful staff, our room was very beautiful and the private pool was wonderful

the food was excellent i love the adult pool

location, great suite location with private pool & reserved bali bed next to the preferred club pool area

the preferred adult pool was very nice and the private island was very nice

and the endless pools are insane

food, room, beach, entertainment, pool, service was all top level

restaurant and pool

food, pool, water park, kids activities, personal, variety.

only negatives could be more coffee machines around pool bars and the hard sale of some of the hard rock products at the end of your holiday

noicy sound of the pool pump all day in your room, only stop at 20h

good restaurant, nice pool, clean facilities, nice staff.

nice relaxing pool area and good

there was a pool, which probably they will open very soon, but we did not have a chance to try it

the pool was out of service cause of remodeling

pool access from your room. restaurants, beach, location

the kids pool is risk free and definitely no for adults

i requested a cabana bed to be decorated by the pool for me girls 6th birthday last min and the staff was extremely helpful and executed gracefully

our kids loved the swim out pool from our room and the water park

room was far from every where long walk to take hotel trains and the swimming pool to and the mexican restaurant and brazilian restaurant the food was

the pool

pool action and activities were fun!

getting pool towels a day

the pool, the beach, the variety of restaurants and great service!

ocean view and pool view excellent great location!

but i like to give a really really special thanks to joanna, elvira and gustavo from the pool bar

was fantastic, from service, drink selection, restaurant selection to beach & pool areas

and special mention to lenet, a very friendly guy from haiti that works in towels area at the pool

also s/o to the employee yngris also all the bar tenders by the pool are also extremely great

the pools could have been made bigger and definitely need to be a little warmer

beautiful beach, pool, landscaping

the property was well maintained and beautiful decorative landscaping plants, pool

there are 2 club pools, a family pool, several swim up bars, a club vip room with food, beverages and games

the beach, pool, and bartending staff were always pleasant and greeted you with a smile

what can i say about all the stuff in the hotel all of them was excellent and the bar and the pool area and the restaurants everywhere everything was excellent

walk to the sister royalton provided everything you needed from a gym, theatre, gift shop and the pool

pool and pool bar closing 6pm

resorts , the room was very close to everything the beach the restaurants the entertainment the pool everything was close by my favorite part was the staff so friendly and polite and very

the pool hours

ramon the head bartender at swim up pool was phenomenal

modern with great pool

everything is clean , great location and a beautiful pool .

breakfast good, nice pool, friendly reception

the pool is very nice as well

the pool and side bar are great

pools

i like everything, the pool, the restaurants, the beach.

the pool was massive and really nice

the pool closed at 7.

great view of the pool from

by the animation team, the variety show and the michael jackson shows were epic; great access to pool and beach; shuttle services were always on time; the choices of restaurants were adequate;

wanted to enjoy the pool at night and we couldn t

loved the location of my room, so peaceful by the pond, and easy accessibility to beach, pool,

buffet, many restaurants for dinner, kids swimming pool, beach access, great services staff, awsome free nature experience

the facilities, the room, the pool, the beach, the food, everythung

we also enjoyed the foam pool party

bartenders at other bars

places at the hotel were not crowded - beach, pool or restaurants

location just in front of the swimming pool and 2 minutes from the beach, very friendly staff, good quality of food/drinks

the beach and pool are great and

pool towel exchange is hard or nonexistent

room, food, people, pool, beach

the pools are also very nice and clean, there are also two jacuzzis and a bar in the main pool

estocking the fridge, room towels, pool towels, etc

cocktails food pools

location at the beach, nice pool

no service at the beach or pool …

loved everything! wonderful restaurants and bars waiters in the pool

they hated their job but that gives you no reason to treat us poorly one guy call us lazy at the pool because we said we don't want an excursion

that my almost 15 year old daughter could only use the gym between the hours of 10am-5pm (major pool, beach, and resort activity window)

i really like the food and the relax pool

special mention to bartender suger by the main pool bar, he made my birthday celebration memorable

small suggestions: need more cans in pool area to recycle plastic cups provide small washcloths in room need more foot washing height

pool felt a bit dirty but due to the number of guests not the staff

i must say my highlight was julio at the pool bar; best bartender ever; with the mama coco

and their kids were using every single private pool on villa 26

tennis and sport facilities and the junior suite close to the pool

also if you wanted to use the pool bar you could not access directly from pool, you would be required to get out, put a face

the room 3018 was spacious, clean and right at the pool

the pool and pool bar v good access

the spa, the pool, the food, and the service.