you an option to “break the day” no need of earphones unless you need music at the xhale pool because there is music all day at the other 2

the pool activities were fun and engaging

bedding and happy hour service in the pool

have been a little more push to get things going from the entertainment team in the disco and pool side stuff

i loved how the resort had multiple beautiful pool areas and the foam bar was great

room , staff , pool

main pool was a little dirty, so we preferred to use the sos pool

there were fun activities all over the resort, but our favorites were definitely the ones in the pool

bring a stanley or yeti to use for your drinks, and you should also pack and bring your pool floaties

due to hurricanes, the beach is closed, the pools close at 8 p

beautiful rooms and pool area staff super friendly

hard to get pool chairs due to members having first choice

pool and hot tub are rough

pool, restaurants, disco, and jacuzzi!

the provision of the quiet pool as well as the large activities pool gave an option to be restful of entertained

just a pool property not really for someone that likes to stay on beach and enjoy ocean

staff was great. ground floor pool walkout room very convenient. food was good.

there were always plenty of beach, pool chairs available and quiet spots could easily be found

the water in the pool is a bit cold, but we got used to it once inside, if it could be a couple degrees warmer, it

pools are awesome and the staff has changed tremendously from the last time we were there

were multiple pools, resort was well maintained, and small enough making it easy to find everything

don t allow food outside of the restaurants, we asked for ice cream for our kids at the main pool bar and they had to request special permission

stuff: going in the winter, unheated pools were surprisingly cold

my favs were country night and cheeseburger in paradise live band pool party, complete with burger and hot dog bar and carnival type dancers

if you mind kids running around your lounge chair and splashing in the pool you may not find it relaxing

er 1hr)

- beach/pool towels provided - playing area for kids close to the reception - small movie theatre with at

sometimes the wait for food by the pool was a little long

customer service is exceptional , concierge, restaurants, pool service, room service, every single employee inside hotel are willing to help

, the club kids was the second favorite place of my goddaughter the first was the pool obviously

our suite was huge, the bed comfortable, and the bathroom stunning; outside, we had a private pool

the weather was beautiful, the pools clean and warm

small price to pay because the pool is exceptional

we comsined and got an upgrade for a modrst nightly fee to a plunge pool room

we loved our plunge pool

swimming pools were good, nice to see the wildlife too

separate area for families, with a pool, with a playground very kind staff

beautiful pools

a big shout out to katia at concierge, alberto our butler, jose, our pool towel gentleman, ricardo, the drink server around the pool… carlos, who is another butler at

getting be a sun-bed around el beso pool

will definitely be back to enjoy the rooftop infinity pool at the indigo preferred section of dreams sapphire

most guests stayed only at the pool and so it was difficult to find chairs by the pool ( had to get there around 7-7:30 am to be

the pool was big and clean

amazing big pool with plenty of space for everyone

the friendly staff, amazing food, beautiful pool

stations everywhere to staff wearing hair nets, gloves and masks at all times (even at the pool (+)our bags to the person who checked us in at the preferred lounge to all of our wait staff at the pool and the entertainment staff (in particular the aquaerobics instructor) were phenomenal and (-)kids in the adult pool (+)a good time, if you are a drinker- fun beach bar- with swings & good music the room with plunge pools - great idea if you want to have quiet pool experience karaoke was also fun nice mix of music (+) we especially enjoyed the infinity pool (+) i loved that beach, the pool and restaurants were all in walking distance (+) bed is super comfortable, service-great, cleanliness-great, staff is friendly and helpful, pool is lovely (-)be careful walking around the pool. the patio is terraced and it is easy to miss a step. (+) the pools, staff, food, room, beach area, & drinks all were truly perfect (+)restaurants pool sea bedrooms (+) we chose a plunge pool room and absolutely loved it

the plunge pool and spa was amazing

to ari, crazy steven, everyone at the ocean bar with swings you are fantastic

blets didnt work)

the beach, lobby, restaurants, bathrooms, preferred lounge, bars, and spa were all immaculate

beautiful property for families. amazing pool for babies and kids

the food and pool areas

didn't like the early pool close times ud83dude15 there was no where to heat up your food- maybe add microwave stations

also, we would have liked the option to order food at the pool and maybe entertain but understand with covid

blanco took care of us at the pool everyday and we did not go thirsty

wherever you go, up to the roof top pool, grab a beer from the bar, going out for the day they will ask for your room number which felt

very few beds around the pool and they were taken up by 7 30 am

from the rooms to the 2 pools areas

breakfast at the rooftop pool bar was the best

rooms extremely comfortable beds lovely beach great pool fab restaurant nice welcoming/friendly

the staff, the shows, the pools and the part where the family side was separated from the adult side (which we were (-)too much seaweed on the beach. dj playing on the adult side is needed by the pool. (+)damaris at the hideaway pool was the best. had our chairs by the pool ready every morning. (-)music was little too loud at the pool (-) my bracelet came off in the pool somewhere (+)is super nice the food is delicious the size of the resort is huge (and still mid size) a lot of pools a lot of snacks around the facility teens club kids club sushi, mexican, italian, meat and (-) noise from the pools at night if you take the belcony with the pool (+)at the hideaway pool bar was amazing as always (+)about the resort was truly wonderful the room was beautiful and comfortable, the pool areas were relaxing and well-maintained, and the overall ambiance was elegant and inviting (-) the adults-only pool should have more of a lively, party vibe to match expectations (+) the adults only hideaway had the right blend of quiet relaxing space and fun pool party (-)that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, i don't like pools and would have much preferred being able to swim in the

a gym

a gym

cluded) quiet in the

we spent most of our time on the hideaway side of the resort

walk out pool from room

the main pool had things floating in it by the stairs and filmy

everything!!!!!!!! i loved it food people drinks pool games entertainment everything

i love the swim up pool

some of the rusted items in the spa's pool and the room shower door beautiful just aging item hot tub had lil rust room shower door henge

the pool the people the food everything

several well designed swimming pool and beach experiences along with many activities, bars and clubs

the pool

infinity pool overlooking the beautiful ocean

side which was for adults only so it seemed we had to walk quite a bit to get to the activities pool for our children

the water park could have been better, one of the slides was not working and the wave pool was not working and the lazy river could have been cleaner

the restaurants are 5 star quality and there are 9 pools

olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)

people saved pool chairs but never showed up

pools are great, but the flooring around them could really benefit from a power-wash, as it looks a

staff attention was amazing specially flor manrique that works in the pool

huge property with unbeatable amenities top of the line service temperature controlled swimming pool unlimited food and drinks all

the layout was very strange because there was only one pool next to the lobby.

there s a big space behind the kids pool that you can use for outdoor play

loved the pool, the restaurants and the nightly entertainment

have to install water heater in pool

pool staff was attentive

since we went in december the room's pool was too cold to use

fficult to swim)

we had a huge swim up pool and the swim up bar was right across from our room

leo the bellman gave us the ins and outs of the resort and ramon our pool man was amazing

pool butler service was poor in the first section i was in the first 2 days but once i moved to a

lots of really nice pools

enough shuttle golf carts and not enough chairs by the pools

we were used to from royal service at another resort- we had great service from bartender at our pool, butler at bali bed, but majority of all other service was very disappointing

liked the pool and cleanliness of the whole hotel, the rooms were nice and as advertised by the pictures

staff was super friendly, nice outdoor pool/bar area, and breakfast was better than our resort

clean, comfortable and convenient.food was great and so was the pool.

the pool

we enjoyed the restaurant and pool area.

my pool in my villa was cold and i asked to get it fixed, didn t happen.

ocean & pools

place ever good service best pool best team best beds we loved it so much i wish we back soon 100/10 no words can tell how good

pool, beach, activities and kids

the complex itself is unreal, with pure and isolated beaches, spa and nice big infinity pool with bars

pool area and events are nice. pool bar is great. views from balcony are nice.

the staff, the location, the view, the pool and the beach were all perfect ''

service, clean environment and beautiful beach and pools

loved the location at the end with a private cove that was less waves for swimming beautiful pools

we went and ate at the restaurant located outside on the beach near the pool area

our biggest choice of the day was pool or beach

cleanliness, activities, pool.

the pool area was excellent and the beach area like paradise

amazing. just amazing. the beach, pool, restaurants. valentin never disappoints.

food was all amazing, drinks were top shelf, entertainment was excellent and that pool

the pool overlooking the beach was divine, perfect temperature

there was a dj during day at the pool

special thanks to yessely, illiana, dulce in restaurant and ray at the pool

make sure you play games at the pool with chocolate and have lunch at buffet with diana and iliana, night i would recommend rodolfo

the pool could have been a tad warmer, but the air was so hot that it was refreshing.

t just the activities at the pool area) and proper performance night shows

wished they had a kids club

the pools are amazing, each with its own features and design

gorgeous. super clean. wonderful pool. amazing staff

room, spa and main pool.

food at the buffet cafe and pool area was better

the quiet/adults only pool

foods drinks spa pool front desk room service servers bartenders drivers concierge grooms all

movie theater and pool tables were great for getting out of the sun for awhile

great pools with high canvas covers over part of the pools for shade

inclusive, the activities you can do and going to the beach or the pool, riding to another hotel or to the mall, the gym

grounds were beautiful, really loved the pools, i was like a little kid in the wave pool & lazy river, yay

pool area was huge

cold pool water

the pool was very clean

the vantage club upgrade with rooftop pool access was absolutely worth it

and repeated food options toilets too far from the pool pool water not clean last bus from the beach bar

right from check-in to housekeeping, room service, the restaurants, the bars, and the rooftop pool

e pools at the hotel are actually cold)

they have activities and the swim up pool is very nice, i upgraded to the vantage club room and we felt like royalty our whole stay

the swimming pools,grounds and beach are meticulously maintained, the food and drinks were good

there were plenty of beds and chairs around the beach and pool

buffet, especially breakfast buffet, and pool bar were great

great location. kids loved the pirate ship pool

heated pools not warm

very spacious and we had a beautiful ocean and pool view

the pool staff were attentive and gerardo who worked behind the bar was great

4 pools, 2 swim up bars, and a private beach what more could you ask for

also plenty of pool seating and umbrellas which not every resort has

we had a crew grinding on the concrete near the pool the whole week to install new railings