the pool area was great, clean and in a gret location for the sun

the room it was better than expected loved the pool area and the staff was very helpful and

the pool is great and the menu in the restaurant is not expensive at all

the hotel has a small pool clean and fresh

the spacious veranda is overlooking the ocean, and the pool & recreation area is an additional bonus to stay here

you could improve the pool service

other facilities like swimming pool and gym are also very good

everything is just amazing! the pool os to die for!

private little pool is very useful

the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

i used the gym too and it's got very recent equipment (can fit ~5-6 people (+) love the pool & bar and gym (-)needed more equipment in the gym but everything else was great (+)fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)rooms, great location, rich breakfast, very well equipped gym and a wonderful sunset view from the rooftop pool (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too (+)clean, equipped with a gym, spacious rooms and facilities, helpful staff, comfortable, walking distance to one of the (+) rooms are spacious we had 2 double beds, loved the gym and pool (+)gym

the staff, the sky lounge and the breakfast.

free breakfast, free parking

location / breakfast / parking

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching the most breathtaking sunsets

the rooftop pool and the restaurant was really really good

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

d hot) day i could ve used that swimming pool also, no breakfast buffet

pool was located on the third floor and poolside menu was more expensive than the restaurant (same (-)hotel pool caters too many groups and activitys that are not hotel guest. (-)reducing the pool for activities space was not a good idea!!! (+)looks impressive and i like the facilities inc gym, pool and tennis courts (-)the pool are looks too simple. (+) the pool was emptied one day during my stay but the next day it was fully operational (*) very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your own (+) gym and pool facilities are great for business travelers (-) have the staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for (+)pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

staff support from concierge

we enjoyed the room, the gym and the pool. those extra facilities are a nice perks we enjoyed.

some parts could use a bit of updating. the gym was kindof outdated

available on each floor better instructions when parking to get to reception and check in

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and rooms

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

the pool was great, the margaritas were delicious, the breakfasts were very good