pool chairs always

the pool wait staff were excellent (especially alan) the restaurant wait staff were excellent and

busy noisy pool.

all work together to scam clients no service at all, food is terrible, they’re cleaning the pool during the day while guests are around, there is no

is relatively small, there is only one pool that is tiered, and the pool is small

nice pool very clean good drinks

pool/beach side bar run as a concession

location and facilities from room, food, bar, pool, beach area.

great pool and bar area, clean rooms, roomy bathrooms

pool ocean clean rooms and rest it at and bar attaches

all the pictures on the site (rooms, swimming pool, view

we loved the roof top pool and the breakfast on the roof with view was amazing too

rooftop view with infinite pool

that was a jackpot gem and the pool is cristal clear

rooftop swimming pool not clean

hammocks a plunge pool a palapa and a nearly private beach what more could you want

people who want a swimming pool there is one but it is tiny

staff was fantastic, breakfast excellent, pool was stellar and the view sitting at the pool was wonderful

pool was small, but fine, never many people in it

a small pool on the first floor where you cool down during the hot hours of the day

would suggest more chairs around pool area and that the chairs at the beach would be set up earlier than 11 am

lovely clean pool and rooftop restaurant

heated pool

small pool and beautiful grounds are quiet and relaxing

we enjoyed the pool and the high-speed wifi

perfect area easy pick up for diving! great pool and staff! luis and santos was the best!

pool

grounds are really pretty with a cool little bridge to the ocean and a pool by the water

the pool is always very clean

like the pool, the friendly staff, the easy access to the dive boat dock

to the ocean, direct ocean access with good snorkeling, very friendly staff, nice lounge and pool area, breakfast was good (try the pancakes

highly recommend watching the sunset from your balcony or the infinity pool, stunning

beautiful room, modern and comfortable. pool is beautiful, super relaxing

this view and infinity pool are insane

the sea view rooms are spacious , comfortable which a large balcony overlooks the pool etc

the pool is stunning and the views were impeccable

warmer pool water.

pool bar was closed

area outstanding good dandy beach two huge pools, hot tub, minature golf, great breakfast

the pools and customer service is excellent

beachside pool area and all facilities on that side are closed but it doesn t say that anywhere on their

the beach club, the pool, enough space for everybody

also did not like babies with diapers on in the pool

beach was closed. we are used to hanging at the beach . we stayed at pool more

pool was nice and clean

also kudos to the pool bartender (cristian)

love the private pool outside of my room

was noisy and thus closed/ inaccessible a large part of the resort it left only one small pool for all only two restaurants were open each night

the pool is very small and there is no ocean view

clean, luxurious. nice pool and beach front area.

the hotel has many nice pools, activity areas and a pool for children

the gardens and pool area is beautiful and clean

kids had so much fun everyday with games by the pool, easter bunny, movie night, and of course the pirate water park

our elementary-aged kids loved the pools, water park, activities, music, and action and we felt safe letting them move about the

kara looked after us in all the restaurants, the only negative thing would be to make the large pool into a adult only pool, as there were to many children congregating around the swim up bar,

also i wish the plunge pools were open to 6 pm

limited seating around the pool unless you have a swim-in room - most of the seating is around the

beach is beautiful as are the pools

pool, vegan tacos, vegan breakfast

comfort, herman miller chair for home office, spiritual activities, pool, beach, quietness

hotel with swimming pool and beach

the view of the beach! the coconut trees! the pool facing the beach!

more shade around the pools and chairs by the pool

front, beautiful beach playacar in playa del carmen, great pools, gazebos available - which upgrades a romantic experience - staff super friendly and

specially in the restraints by the pool seemed annoyed frustrated or mad

relaxing at the pool and getting in the ocean is great

there's always availability at the pool or beach to find chairs during the day or the staff will bring out more to accommodate

from; room service, breakfast, lunch, pool side service

pool service was great

tried to claim lounges at infinity pool the night before- staff put stop to that though after hearing that was unfair practice

r me)

a kaiak or a small sailboat out to the ocean for free for an hour or you can just relax by the pool or read you book at your room s hammock

the staff very nice, polite and helpful, the waiters from the pool the best like manuel and lupe gimenez

several pools

more chairs by the pool.

and pool were beautiful

layout and pool location. access to the beach was great too.

the pool area was really nice too

more chairs by the pool

by the evening we were back in the pool

we had a pool view which wasn't bad but we prefer ocean view

when we visited in 2016 we had meals in the open air restaurant and used the pools close to the beach-which is now an adult only area and just does not seem to be worth it with

beach, good pools, food was good quality

beach and pool area very relaxing

was friendly, nice size rooms, great family rooms with bunk beds, great pools, kids splash pools keep them busy for hours

the pool was way too cold

there isn t a lot of beach front so you are limited to the pool, but the pool was very nice.

i also didn't like noisy, drunk tourists, and sometimes the music at the pool was a little loud

the rooftop sushi was great to grab a snack after the pool and before dinner

it's just that the pool wasn't clean enough.

—clean, freshly painted, spacious rooms, rooftop pool,super staff,great value!!!! go for it!!

small pool and in the first days was dirty,but they clean it.

little hotel with rooftop pool and bar area

the pool looks a bit dirty, we didn’t use it

unfortunately we haven't used the complementary breakfast nor the pool so can't comment on those services yet

room with balcony and ensuite bathroom, towels and toiletries, great value for money, clean, pool, fantastic central location and close to beach (5 min walk to beach) and surprisingly quiet (*) older & beautiful rooms, lovely simple pool & out door seating area (+) i really like the look of the building with plenty flowers and pool (+)room. pool. breakfast. (+) we've found the indoor pool very refreshing and the sitting area around it is super calming (-)we could hear alot of noise from people swiming in the pool, which was located right outside our (+) the kids can swim in little pool while you have a drink and or food (+)great location! just few steps from the mail touristic street. big rooms and a pool. (+)got a surprise upgrade to a suite with a terrace view when we arrived, the pool was in the center beautiful blue tiles (-)pool a bit small (+)pool is very small and only two loungers but it s clean and very refreshing

it looks on the photos

kids running around the pool and very noisy after 9:30 pm and before 9 am

it looks on the photos (very small and located right next to reception), so except for some local kids nobody ever really uses it

r con, wifi, hot

the pool hours closing at 9:30pm at least till 11pm would be perfect.

the big pool was to cold!

it´s new, clean, modern design and the rooftop area & pool exceeded our expectations with the beautiful view to the caribbean ocean and cozumel

place is super close to the beach and the view from the pool is amazing, near of the clubs and the 5th avenue

the rooftop pool and bar are simply amazing with the bar staff going above and beyond to help me with

everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity

only by the pool

during the day you can have lunch at a restaurant or they always have a buffet at the fantastic pool bar - hotdogs, burgers, fries, salsas with chips

the pool areas are also kept very clean and there are plenty of chairs to stretch out on and umbrellas

the manageable size of the property , the restaurants, the beach, the pools …. all fabulous!