hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

the pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

wi-fi was not working. pool was empty. no carpet on floor.

the lady who checked us in was very nice and my children enjoyed the swimming pool.

inside pool was freezing so only got to get in the hot tub but other than that, no complaints

the location the pool area the environment the energy i encountered from each staff member

my kids swam in the indoor pool and somewhat like it although they said it was cloudy

very clean, and a nice pool and spa.

the indoor pool is the highlight for me

pool was closed

pool was nice and clean and the room was clean and comfortable

nice and clean but i spent my whole saturday in my room because they closed the pool

disappointed that the pool wasnt open

location, pool, clean rooms.

cleanliness, the staff was very courteous, i definitely will return, the pool was beautiful the rooms very very nice and clean

slightly more attention might be paid to appearance, especially around pool area

everything great staff clean rooms and a clean pool

if it had been the right time of year, the pool would be nice too

the pool area was also nice and clean

the pool was closed when we arrived due to no one using it but the lady at the front desk gladly opened

my daughter loved the pool

it was clean and well kept, the pool was closed, but otherwise very nice

the price, the pool, the staff, breakfast, smoke rooms, location

pool wasn’t open and empty

late check out and i can stay in the same room ea wk i stay

property was meticulously maintained and the breakfast was delicious.

everything was clean and comfortable and i had a wonderful breakfast and everybody was very friendly

room was convienantly located near the pool and laundry room

great breakfast choices. nice pool.

sanitary wipes in fitness room

pool, hot tub & fitness center were closed for renovations

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

pool

pool was under maintenance

the pool area wasn't prepared.

the pool was under maintenance.

the elevator,pool,gym was not in working order.

air in hall ways. could have had more air flow. also the pool was closed.

pool waant open

the beds we're super soft and comfy!! nice pool area! clean pool towels.

pool wasn’t open

rooms were neat and clean. pool was easily accessible. customer service was awesome

the pool was closed

the pool was shut down while i was there

it was inexpensive and they have a pool.

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

the pool and the staff.

the staff was nice and friendly, has a pool.

the location, big pothole at entrance, pool wasn’t open

pool was covered over with a tarp

bug crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

like the pool and breakfast, the bed was comfortable

pool, that's why we went thr. breakfast was good.

the pool wasn't open

the pool was

best thing they had a pool and was

love the pool area.

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

the pool was closed the whole time of my stay

room wasnt good cleaned the 1st time. pool water was green.

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

we love the pool

size of outdoor pool could be improved.

if i had anything to critique, it would be the size of the outdoor pool.

the pool was okay until i got in with my kids and was able to see all the dirt and trash under all the

no pool.

firepit didnt work and bugs were bad at the pool at night everything was good but we was still was

keep the pool open and well maintained

no towels for pool

pool was closed due to the maintenance person quiting and pool turned green, it was reopened later,

newer, clean hotel with a nice staff and good breakfast

towels for at the pool.

outdoor pool was a plus

under construction and no indoor pool

loved rock hill area in general. loved the pool.

we used the pool and had a ball. close by to shopping etc

there was no indoor pool.

pool area and fitness room was nice

the pool was closed

they did have a pool which we didn't use, but it looked nice

my daughter and i even enjoyed the heated pool

was definitely unhappy that the pool was green our whole stay, we booked the hotel really upon the pool but unfortunately that

no silverware in room breakfast great pool not working had to go across to use pool

friendly staff. loved the kitchenette and pool area.

the pool was down due to painting

pool was broken

i like the lobby, breakfast options, quick elevators, pool although closed for this stay, convenience of the highway, gas and food

very relaxing, nice pool and sitting area, and quiet

room was spacious and our kids had a great time in the pool

didn't get to use the pool - stayed one night

did not use pool

very clean, excellent restaurant, very comfortable beds, nice pool.

the pool was very small and full the whole time. smallest i have ever seen in our travels.

the pool.

the indoor pool

that the pool was close

swimming pool was a bit small and not many people could fit at once, meaning multiple families.

we also enjoyed the breakfast and the pool

only issue was the pool condition on day 3 of our stay was yucky ..

breakfast left much to be desired. pool water was thick with salt/chemicals.

only downfall was the heated pool was out of order and the elevators was a little small and slow to respond

the hot breakfast.

breakfast was not a concern of mine so didnt have any.

staff from the front desk to the kitchen staff were wonderful

good breakfast , comfortable beds, most staff friendly, free newspaper

the breakfast in the morning is lacking

too many kids

outdoor pool would like indoor but it was great

ens) hogging the pool gym and pool table

the lounging area was perfect with the pool table

pool was not open

pool very clean

no gym no swimming pool

outside pools and hot tubs were not heated

the only thing that i wish is the pool was open

bed was comfortable and the breakfast was excellent. my family loved the pool.

i was not impressed by the breakfast options.

the common areas, including the fitness center and laundry facilities, were also well-maintained and easily accessible

staff lied and said my kids put cake all over the room trying to charge my card

breakfast was excellent i was very impressed

i loved the pool and fitness room

pool was too small

i like location and the bed was comfortable. i also enjoyed playing pool with my son.

pool isn't big enough for adults. looks like a kid pool.

indoor pool or jacuzzi and no rooms with balcony for the smokers

pool is nice

indoor heated pool

indoor pool and gym

longer pool time.

my daughter turned 15 and they let her and her friends stay longer in the poolud83eudd70

pool was suppose to be heated but rather chilly.

liked how great the staff was, the pool, the gym, and even the breakfast

breakfast was great, convenient location right off the highway, nice pool open until 10pm.

pool was clean

has a beautiful outdoor pool, but i didn't use it

i wish the pool was indoors.

at the time i stayed the pool was not in service

our view included the pool which looked disgusting

the pool area was closed. need more vending machines 24 hrs

the pool wasn't clean.

the downside: the pool water was filthy

was nice that there was an indoor pool but the chlorine was so strong you couldn't enjoy the pool

is not the hotels fault that the pool and gym were closed due to the pandemic

very friendly staff, warm pool, cozy beds, clea , and good breakfast.

the pool was a plus it’s heated

to much chorline in the pool

my kids love that the pool is indoors and are able to swim any time of the year

staff seemed to get rude whenever people would have to come and ask for towels when needed at the pool

the rooms an indoor pool

wall paper was peeling off wall, pool was cloudy and hot tub was shut down.

indoor pool looks nice, didn’t use it

no indoor pool. tv was a little outdated.

staff one first was slightly condescending, pool are unkempt

liked the pool

the pool is nice

have a breakfast, pool, gym and staffs are friendly and kind.

location, breakfast, employees

very clean and decent breakfast.

the breakfast was very good!

breakfast and location were great

the design of the room. the shower was incredible. great breakfast options.

the pool was clean the atmosphere was peaceful

you get free coffee in the reception area and the pool was nice

the pool was very nice and the restrooms by the pool was very clean, our cabin was very clean comes

pool looked like it would be fun but we didn't use

convenience. shuttle to the park, great set up

indoor pool for our grandkids to play

pets friendly, breakfast, price pool

pool area is nice even tho we didn't get in

a warm inviting atmosphere, very clean, nice indoor pool, & great comfortable rooms.

the pool was too cold for our 3year old grandson to play in so we didn't get to use it as much as we

the pool was closed had to go somewhere else

was told that they had a pool when we call to inquire because it was my daughter birthday and she wanted to get in the pool

was only gonna stay 1 day but because of the pool i decided to stay 4 more days

loved it was ground floor, pool abd the lady who checkef us in was just fantastic.

nice staff and a nice pool

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were unable to do so

pool hours, the earlier and later it's open the better!

the pool wasn't working but it will be fine

the pool wasn’t heated.

pool was small

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available all

the laundry room everything was so

they have chicken sausage daily for breakfast

breakfast ended relatively early and $100 non-refundable pet fee for one night with no incidents is

the pool was close, and it was extremely hot that day.

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

pool,outdoor and indoor seating area. food was good.

pool was really nice! the room was clean. the bed was amazing!

we booked the room thinking we would be able to use the pool and it was not open

the continental breakfast was rather stressful & we had to wait for more food to be brought out.

the staff was very friendly, the pool was nice and the bar was an added bonus

it was great to be able to just walk over to carowinds instead of having to load up the kids and all our stuff in the car

great room and service! after bring at carowinds for the day the bar was perfect!

and a small bar for those inclined

i will say if you are going for the pool option you may want to select another hotel

pool closed too early

the pool was not available

clean and i slept like a baby the hotel was quiet and not overly crowded which i loved the pool was amazing and the placement of the hotel was great as well i will be staying again i loved

pool was small but ok

pool was closed. unsure if it was covid related, wasn’t informed.

pool area was small

the kids went to the pool for a little while

the pool wasn’t working the only part i didn’t like ud83dude14

the fact that the pool was not open yet.

the pool was not suitable for my grandkids and i to get in . the staff advised me of that

pool was outside and it was rainy

the pool was closed :(

staff stated the pool was green so we were unable to take advantage of it.

can do better with their breakfast and the pool was out of order

small pool .

clean room, hot tub, and pool area

the pool was open.

it was a plus that the pool was open

pool closes at 10 p

everything but breakfast was best

they accommodated my request for an early check in

the staff, from bar to reception and restaurant were absolutely amazing.

the complimentary breakfast and happy hour drinks were all a

the breakfast was delicious and had healthy options

loved the pool and sitting outside lounge area

chaise lounges in the pool area

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

staff always nice, breakfast is good, pool is comfortable.

no towels in the pool area had to go inside and ask for one

the lady that checked me in..and it was the only hotel with a pool open...

the parking and the receptionist

over priced for stay. no breakfast included

the breakfast consisted of this brown watery looking stuff that was supposed to be coffee no good and

there was no breakfast and the owner was very rude.

the staff was very friendly and the breakfast was on point

hotel, clean, great breakfast, friendly staff, highly recommended

breakfast was good and fresh; staff was friendly; i felt safe traveling alone as a woman.

it said it had a kitchen i paid for the kitchen and there was no stove

always clean & friendly staff husband enjoys the breakfast

could not use indoor pool.

i booked i didn't know that the hotel had a pool

pool was way too small

staff was polite and the pool was nice

very clean staff extremely friendly and helpful great breakfast

the bed was super-comfy, the a/c worked well, the room-darkening shades were great, the outdoor pool was fantastic, and they held our room when we had a very late arrival (5 am) because of an

the pool was kinda small..

the pool was nice

no shade or lounge chairs at pool

pool was not available

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

pool was still closed

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

no indoor pool

the staff was lovely, the pool was so nice

pool was very small but it did not ruin the stay

also wonderful swim-out pool

the location, the customer service, the cleanliness, complimentary items, indoor/ outdoor pool.

clean, comfortable, nice pool, perfect for my family's overnight stay

kids loved the pool

disappointed that sign in lobby indicated that pool would be closing at 8

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

the pool was not open...

the pool was closed

the pool was down the night we was there and we was not aware that was a bummer but all was okay

i would have loved for the pool to have been opened, we were looking forward to that

have pool towels available

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

wish it had a fitness center and wish they did housekeeping a bit more frequently

personal friendly, excellent value, good area accessible different restaurants room have small kitchen

it has a laundry room onsite that’s not expensive, a pool, grills to do outdoor grilling, basketball court

the kitchen is very nice. having two rooms is great.

we had a king room with kitchenette

the late check out was a plus. also staff was very friendly.

only thing i was disappointed in was when we went to breakfast this morning and found out that you stopped serving at 9

i've had more variety at the breakfast bar at less expensive hotels.

gym didn’t have sanitizer to clean equipment after using it

breakfast was good and the bed was comfty. will stay again

everything!! totally satisfied.especially the pool access from my room!

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

everything it offered pool, restaurant customer service

the swimming pool was nice and clean

the pool was not easily instructed to get into

beautiful totally renovated hotel in a great location. great gym and pool.

the pool was nice and warm in the breakfast was great

loved the breakfast, pool, and look of everything

wish the pool opened sooner so my kids could play before we left

my grandson's favorite part of our trip was the hotel pool

pool was closed while weather was excellent for a swim

a bug was found in our room and the pool wasn’t open during the duration of our stay.

didnt like the pool was closed

person up front and it was clean and the pool

the pool was never opened.

no hot tub at the pool

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

proximity to my work, convenience to restaurant and pool area to room. staff were very friendly.

the pool was unexpectedly closed

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

time pool closes

night we stayed there it started to rain and there were some kids in the pool that didn't bother to dry off and have the floor by the elevator all wet but the hotel put up

wish my stay would of been at a better time to use the pool

pool and fire pit!

the pool and firepit. very relaxing. loved loved loved the shower

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

outside facilities such as the pool and fire pit area were very nice and clean as well

i like that there is outside seating for everyone and it s not just in the pool area

pool was very small and closed when we were there

comfortable pillows and bed,a/c worked, good lighting, great breakfast, nice water temperature in pool

guests can enjoy a wonderful view of the pool and fire pit area, ideal for relaxing or socializing while grabbing a bite during social hour

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

great facilities (e.g., gym and pool), comfy beds, big rooms

nice hotel, friendly staff, comfortable bed, nice rooms, love the fire pit, bar, and pool table

pool was very nice and the outdoor seating areas around the firepit was relaxing

the water in the hotel's indoor pool was pleasantly warm so we really enjoyed our swim

pool & room was nice.

the size of the room- it was huge! very clean great pool

location, offers bar and restaurant, indoor pool, clean

there was an indoor swimming pool, and me and my daughter really enjoyed ourselves

nice pool but it closed at 9pm

thé pool and close proximity to restaurants

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

the pool not being open yet but it was good.

pool closed early, was full of non guest when we arrived by time we got settled in it was closed

it was to hot in the pool room to swim you couldn't get your breath

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

pool table available if you get bored and want something to do without leaving the hotel late at

we liked that the pool was clean and warm to use this time of year.

the pool was so nice and clean