always clean & friendly staff husband enjoys the breakfast

it said it had a kitchen i paid for the kitchen and there was no stove

we liked the space to stretch out. the kitchen was great. the couch was nice for watching tv

i liked the fitness room!

the staff was very friendly and the breakfast was on point

staff always nice, breakfast is good, pool is comfortable.

loved the pool and sitting outside lounge area

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

loved everything about this hotel, the complimentary breakfast was delicious and the pool was beautiful

the pool had an ambience of crystal clear water that sparkled from sunlight during the day and

staff was polite and the pool was nice

pool was way too small

could not use indoor pool.

i booked i didn't know that the hotel had a pool

all other room clean breakfast good

the pool was nice

the bed was super-comfy, the a/c worked well, the room-darkening shades were great, the outdoor pool was fantastic, and they held our room when we had a very late arrival (5 am) because of an

no shaded area at pool. small amount of seating by pool

comfortable rooms will all necessary amenities and a great pool

pool was not available

heater to pool was broken and water very cold ud83eudd76 unable to use the pool

my daughter turned 15 and they let her and her friends stay longer in the poolud83eudd70

indoor pool and gym

pool was suppose to be heated but rather chilly.

longer pool time.

the indoor pool was great. bed was comfortable.

wish the pool water was a little warmer.

couldnt enjoy the pool since it was under maintenance.

wish we had known about the pool/spa being unavailable.

pool and bar still not open.

pool out of service with no adequate signage

love that the pool was opened, i love the fitness room, i loved the access to coffee all day and night, i loved

pool is outside

swimming pool and bbq areas were lovely

limited parking space and the pool was still close

motel was in a good location to arena, clean, had a restaurant, had snack machines, pool, ice, the room was very nice and clean

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

unfortunately i didn’t have time for the pool nor breakfast but if i ever return to charlotte without a doubt i will stay here

the pool was a bonus that we didn't know about

pool was closed due to covid, otherwise no complaints.

there is a beautiful outdoor pool with a nice patio to hang out. my kids and i loved this place!

location was a little sketchy, pool was closed

pool

pool closed and it was 97 degrees.

i enjoyed the pool and it was an overall 10/10 for me

the pool was close, and it was extremely hot that day.

pool, breakfast

pool was really nice! the room was clean. the bed was amazing!

we booked the room thinking we would be able to use the pool and it was not open

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

everything was awesome, didn't get to try the pool, but the jacuzzi was excellent.

the pool was not what it looked like in the pictures. it was dirty and run down

liked the pool

pool was not open even though it appeared ready to be used and it was hot as you know where

has pool and laundry

was nice that there was an indoor pool but the chlorine was so strong you couldn't enjoy the pool

the pool was a plus it’s heated

very friendly staff, warm pool, cozy beds, clea , and good breakfast.

hotel offered great valentine for the price paid including free breakfast, indoor pool, and comfortable rooms

rooms were crowded, pool was small

affordable with small outside pool

i wish the pool was indoors.

pool was fabulous

pool was clean

liked how great the staff was, the pool, the gym, and even the breakfast

the room, breakfast, everything, was superb

were stuck as a result of a missed connection and it was very close to the airport and the shuttle service was extremely helpful

they were able to give us an early check in that we needed it so much due to a long travel and family with small children

breakfast was very good. and good variety.

the kitchenette counter had some kind of sauce on it, the carpet had visible debris, and the gap

pool and snack shack

the pool a lil to cold

i liked the bed, shower, cleanliness of the room and swimming pool area.

staff seemed to get rude whenever people would have to come and ask for towels when needed at the pool

wall paper was peeling off wall, pool was cloudy and hot tub was shut down.

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee

clean, dog friendly with a full kitchen not far from the airport- charlotte is the closest major airport to me so it’s nice a

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

breakfast ended relatively early and $100 non-refundable pet fee for one night with no incidents is

the laundry room everything was so

very clean and decent breakfast.

the breakfast was very good!

breakfast and location were great

breakfast included prepared cheese omelettes and sausage, pancakes, fresh yogurt, etc

location, breakfast, employees

the pool wasn't open but covid what can you do.

staff, room, bed, pool, food and ease of location

lovely hotel and a nice pool.

pets are allowed at no cost and the hotel was very nice. indoor pool area was pretty

relaxing pool, comfortable bed, friendly staff

the pool wasn't working but it will be fine

kids loved the indoor swimming pool!!

pool was small

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were unable to do so

clean quiet pool area was great rooms were great

dirty pool...poor lighting in room

no hot tub at the pool

the pool was unexpectedly closed

swimming pool not open cookies not available no restaurant close

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

couldn't find the pool - but not an issue

nice pool, close to the airport, friendly staff, nice restaurant, nice surrounding

i loved everything the view the pool and the glass shower was amazing

loved the salt water pool and convenience to the airport and downtown charlotte.

there is also a nice pool

spacious rooms and connection to tru hotel with pool table.

you really need to have an indoor pool for children

just loved all the extras we enjoyed playing pool

breakfast, pool, and room

the room was nice and the pool table downstairs

the lobby is a lot of fun, especially if you like to play pool, work in a fun environment or just relax

pool was small

friendly staff, clean, pool table was cool, best sheets i've ever slept on!

pool table inside

having a pool table inside the lobby

shuttle was great and extremely quick and convenient going on the hour and half hour

hotel is 7 minutes from the airport and the shuttle is convenient and quick

also lazarus, shuttle guy, we’re accommodating at 4 am and even though breakfast didn’t open until 6:30, desk

shuttle pick up from the airport took 45 minutes

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

& clean, spacious room, comfortable bed, & a lot of things to do such as the pool, weight room

a bug was found in our room and the pool wasn’t open during the duration of our stay.

pool was closed while weather was excellent for a swim

person up front and it was clean and the pool

the pool was never opened.

i didn't like the pool area i thought there was a jacuzzi

swimming pool not working

missed breakfast due to being in the pool, i believe it was supposed to be included and paid for lunch

the key cards didn't work half of the time, didn't work at all at the pool so had to get someone to let us in

the scummy pool.

nice hotel, friendly staff, comfortable bed, nice rooms, love the fire pit, bar, and pool table

pool was very nice and the outdoor seating areas around the firepit was relaxing

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

guests can enjoy a wonderful view of the pool and fire pit area, ideal for relaxing or socializing while grabbing a bite during social hour

large fire pit by the pool

i wish the pool could have been a little bigger and deeper.

clean and i slept like a baby the hotel was quiet and not overly crowded which i loved the pool was amazing and the placement of the hotel was great as well i will be staying again i loved

pool wasn’t open, which it was a lil stormy so i’d imagine that’s why but it still

the pool was not available

no indoor pool and pool outside was to narrow

room pool location

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

staff stated the pool was green so we were unable to take advantage of it.

the pool was closed :(

can do better with their breakfast and the pool was out of order

the pool hours were great and the location was great close to everything we needed including several

night we stayed there it started to rain and there were some kids in the pool that didn't bother to dry off and have the floor by the elevator all wet but the hotel put up

wish my stay would of been at a better time to use the pool

even though we didn't get to spend anytime out on the patio/pool area it looked clean and the fire pit looked super cozy

the shower, the bed was comfortable, the pool was heated

pool was very small and closed when we were there

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

didn't have inside pool

comfortable pillows and bed,a/c worked, good lighting, great breakfast, nice water temperature in pool

the picture of the pool made it look larger than it was but it was still excellent,even though it was only at most 5

pool didn’t work

at the time i stayed the pool was not in service

the downside: the pool water was filthy

the pool area was closed. need more vending machines 24 hrs

good, just wish the pool was clean

the pool looked nice even though we didn’t use it

the pool was nice

nice staff and a nice pool

pool was locked, and i had to pay a deposit required in cash

i loved the pool and because i am a smoker i liked they still have smoking rooms andi really likenjoyed outside

great grand daughters, ages 3 and 5 were with us and would have literally lived in the pool, every minute was

the indoor pool was fun, very clean, and the staff were super friendly all the way through

the pool was too cold for us to use like we had hoped.

indoor pool for our grandkids to play

a warm inviting atmosphere, very clean, nice indoor pool, & great comfortable rooms.

breakfast could have been better

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

not much food options for the breakfast.

great breakfast

the location was easy. the staff was nice and breakfast was good.

no indoor pool

pool shut down for two days

it was too cold to enjoy the pool in february,

the pool

nothing but i sort of wished there was an inside pool!

and the pool was heated on the first day but not the rest of the week

pool bathroom was highly neglected.

the pool was closed during the first night but reopened without and notifications.

i only wish the pool was open. and more breakfast options.

i will be back and hopefully the pool will open after this covid mess is

the neighbor was calm and really nice, the pool is great, in general everything was so nice

the pool wasn’t working for most of our stay because of repairs.

accommodation, location, gym, club house and pool.

pool and gym access a bonus. very comfortable apartment.

the pool was amazing

spacious rooms/price/ location/pool/breakfast and front desk clerk.

the fact that the pool was not open yet.

pool was closed. unsure if it was covid related, wasn’t informed.

the pool wasn’t working the only part i didn’t like ud83dude14

the pool could b larger...it was packed so not too much room

small pool .

breakfast should been complimentary and it would been nice if pool was open plus the bar.

the pool was open.

clean room, hot tub, and pool area

the pool hours

everything but breakfast was best

the breakfast was cold and they did not practice social distances

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

we appreciated the complimentary happy hour and breakfast

breakfast, great location, beautiful lobby and bar area. clean!

the pool was not open. that was a big part of my relaxation plan while there.

room was beautiful it was clean the bathroom was clean but i never got a chance to go down to the pool i haven't tried the coffee and i haven't been in

swimming pool was closed. due to covid-19. but the hotel was great

great location. very helpful staff. beautiful rooms. beautiful pool

the pool was close

pool was closed construction going on. didn't know until check in. room was comfy.

pool was locked early a couple of times during our stay

pool was clean and enjoyable

pool was not open and my children really wanted to go swimming

the pool was beautiful and the staff was overall amazing

shuttle to and from airport, room size, helpfulness of staff, decent price on such short notice

the shuttle to the airport was really convenient

loved the inside set up with bar grill with nice comfortable lounge area

clean and close to airport with airport shuttle

gym was big and spacious. lobby was comfortable

heads up they just opened but the pool isn't

the pool which we didn t get to enjoy or indulge into , which sucks but

parking, free breakfast, gym and pool area, laundry on site

ndy wrappers, water & gatorade bottles on the floor

and pictures made it seem hotel had fire pit and large outdoor seating

i didn't like that the pool table was unacceptable because of repairs.

lots of things to do (pool, gym, pool table) though we didn’t utilize any of it this trip, my family is looking forward

the staff was very nice ,house keeping was great ,it was so different from other hotels from the pool table in the lobby with the board games and the dining area

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

pool table available if you get bored and want something to do without leaving the hotel late at

there is a gym

the room was spacious and very comfortable. breakfast was great!

very clean and i was surprised there was a gym!

location, clean bed, good breakfast

the gym was awesome

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the

pool

the swimming pool is closed

no pool

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

pool

the pool wasn?t open and some parts of the lobby could use some updating

the pool faced towards the interstate, therefore not very relaxing hanging out there.

very classy. i enjoyed it. the bed was incredibly comfortable. nice work station. lovely pool.

the pool was closed

breakfast pool. service. great room. very clean

nice pool but it closed at 9pm

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

the staff was very rude and made it get out of the pool before 8pm the posted closing time

thé pool and close proximity to restaurants

pool was not available

pool closed

everything but the pool wasn t open

i didn't get a chance to use the pool area.

indoor pool was just too cold.

i think the pool should have a covering due to the debris flying off the trees

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

i just wish the pool was open already

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

the location, the customer service, the cleanliness, complimentary items, indoor/ outdoor pool.

the pool and hot tub were fun for the

pool was very small but it did not ruin the stay

also wonderful swim-out pool

staff is friendly, pool was clean, rooms were clean and comfy, breakfast and kickback are delicious for what they are

the amenities despite the pandemic. the pool, breakfast and very clean

the pool wasnt very clean, the services at the hotel could be explained better

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

your pool wasn't open.... make bacon apart of your meat choices....

disappointed that sign in lobby indicated that pool would be closing at 8

pool area was dirty and inside of the

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

pool was locked and the hallways were stink from trash

have pool towels available

laundry room was too dark snd creepy

laundry was useful for me, you can shop at the small market in the hotel

dirty laundry still in our room from previous guest

the kitchen is very nice. having two rooms is great.

wish it had a fitness center and wish they did housekeeping a bit more frequently

my teenager said the free chocolate bar was horrible

clean, breakfast was great

our kids were sad we had to leave

the room exceeded our expectations, breakfast was better than we expected too

the breakfast had lots of options and was delicious, and the pool was perfect for the kids to take a morning dip

everything!! totally satisfied.especially the pool access from my room!

everything it offered pool, restaurant customer service

the swimming pool was nice and clean

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

pool needs updated.

my grandson's favorite part of our trip was the hotel pool

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

wish the pool opened sooner so my kids could play before we left

unfortunately pool was closed but it’s ok

would’ve been really nice if the pool was little warmer

wasn't able to enjoy the rooftop bar & pool due to not knowing reservations were required

the hotel building shades the pool area.

also when we went to the pool the gm jessy said the 4 cabanas were booked

great rooftop bar and pool area for relaxing afternoons