extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

great breakfast

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to the belize border for a very reasonable

the breakfast was great, and it was an added bonus to have use of the fridge

good breakfast was also included, nice kitchen facilities and very friendly staff

amazing location right on the lake, lovely staff, great breakfast.

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

we ate out 2/3 nights

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

you pay a lot for a room and it doesn t even include breakfast

also, including a basic breakfast in the room tariff would be much appreciated

i would say they should start breakfast earlier

had breakfast included in our reservations

got the suite and bed full of ants, breakfast for free was 1/4 of a mug and 3 half cm slices of fruit plus tea

and now, the piece de resistance: breakfast

we there was a little kitchen as well as living area

and comfortable, but the showstopper is the location at the lagoon which is basically a huge pool

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

wifi didn’t work and the horrible techo-pop music constantly blasted at the bar and restaurant almost ruined an otherwise fantastic experience

the restaurant and bar serve delicious, fresh and local food / drinks

the water was incredible and the private pier with bar felt really special

the owners are fantastic! the facilities were great and there's even a pool!

secure parking, a small swimming pool, nice yard and quiet location

dirty, unkept, filthy swimming pool.

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

only bad part was that the pool wasn't in service

the pool.

the pool area was good and nice to relax

construction, deserted, pool not working, restaurant closed

property, loved the trees, vegetation, walkways, pool

pool

pool was super clean, and the rooms were really comfortable

nice and open staff. small but nice swimming pool.

the hotel is really beautiful and private with a nice swimming pool

the mosquitoes at night in the pool were not something we would love to experience again but at least in the rooms there are no

great staff, room, pool and breakfast

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

the pool was beautiful

i was able to get it in the restaurant in the casino

i especially liked the breakfast coupon and the casino

of the staff from the front desk, waiters, housekeeping and spa personnel were very welcoming

can tell that the hotel opened recently : the spa/ gym building is in construction

ise), the attention to details by the staff and the quality of

supposedly, the breakfast was included but it only includes fruit, juice and bread

breakfast, pool was under maintenance

the self-serve coffee station, the pool and the quality of the shampoo/soap in the rooms were great

the swimming pool was fantastic and access to lake bacalar was easy

they have no pool and access to the lagoon is hard since there are no stairs to get in and out and the dock is

view from the pool

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

the pool was in the shade and felt a bit uncared for - didn t matter too much as had the lake but

road, we couldn t hear this from our room but you could hear it when trying to relax around the pool which was a shame if you re hoping for something a bit more tranquil

view from room, bar & pool area were heavenly

lping organise an airport taxi), but particularly the guys by the pool bar who welcomed us, kept the drinks topped up and helped with kayaks

loved the pool area and being able to kayak on the lagoon

the outdoor facilities, including the swimming pool and the deck by the lake, were superb

there is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and

middle of the night luckily there were some available, otherwise they would have slept by the pool

swimming pool was cold

quality was inconsistent and the staff didn t always come down to the pool/dock to refill drinks

cash only restricted is when using pool area and evening meal.

the most beautiful view and access to the lagoon, great pool very clean

there is also a swimming pool and access to the lake, where you can swim, snorkel, or rent kayaks right there

parking was good, beds were comfortable, pool is clean and refreshing

property is really outdated, the hotel has serious maintenance issues; broken stairs, pool with no filter, fences broken, some stairways are even blocked with yellow lining, the rooms

anticipate our needs, (for example, bringing fresh towels as soon as they saw us approaching the pool), and to provide information about the property and surroundings, restaurants, tours etc (+) it seemed very new and we just loved the design of the rooms, the pool and everything (+)jr suite is very comfortable, the pool area as well (+) nice pool (+) also the pool area was great for the baby to play around and the staff were friendly and (+)the grounds and the pool were nice, the staff was great

wifi only in common

breakfast was ok wasn't the best tasting food but it was free so can't complain too much

no wifi in the room

no wifi in the cabanas or on the terrace area directly outside the cabana - wifi only available at

very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a swimming pool

only thing i didn't really like about this place is that they open up the pool and facilities for day use so you get a number of people coming to use the hotel but who

the pool is very nice but the water is cold

shower, comfortable beds, sliding doors opened to our own deck with hammock with view of the pool, garden and lagoon

had an amazing experience, with good food and drinks, perfect spot at the lagune, a nice swimming pool and the rooms are very clean

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

we never had any problems getting a sunbed by the lagoon or the pool

stunning at night and infinite pool with a view was a treat

wonderful facilities to swim in their heated pool and in the lake

only netflix showing on tv

pool area and sundeck were also top notch

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

clean, comfy, nice pool, well stocked open kitchen

parking, the swiming pool and proximity to beach

well equipped kitchen, pool is clean and great temp, and all room amenities work great

pool is small but always nice and

in front the lake the breakfast is good, it has almost everything the facilities are nice, good pool and there is a nice bar

pool and lagoon area is beautiful and great to relax staff is very friendly amazing sailing tour on

we stayed in the bungalow with garden and pool and it was exactly what we hoped for

really nice location on the lagoon at the back, with nice pool and bar area

location right on the water with a big back yard small pool and nice dock to look out onto the seven shades of blue water

the pool area was also lovely, and it was only around 30 minute walk to the centre, but it’s very

and used a couple of day passes to other places during our 4 night stay, plus had a small pool to enjoy onsite when we were feeling lazy

we enjoyed the quite room and the pool

nice, clean pool in green garden

have liked a little fridge to keep the beverages/water cold, to enjoy at the pool or on our lagoon excursions as it's very hot and humid out

location close to the lagoon visible from the pool area. room comfortable and spacious.

the pool is nice, the location is nice. the staff is very nice.

pool

washroom is dirty and the swimming pool is dirty

great value for money, basic but with towels, pool, hot water and near to bacalar center

rooms and property, loved the pool, the staff was super friendly and helpful, location was terrific with a little trail down to

but they did have chairs out there and i saw most of them had a hammock hanging and there was a pool view with cool color changing lights, all that said they were super nice, on call staff and

hamacas and pool for relaxing under the palms just in front of the rooms

room, pool, free bikes, kayaks and lifecoats, private access to lagoon, great wifi, fresh water, truly

the door leading to the rooftop apartment/pool was more secure

the property was beautiful, well maintained and the pool was especially lovely.

really comfortable, a nice size swimming pool to cool down, share kitchen

the grounds are beautiful with an amazing pool and the rooms were very clean

staff who helped with recommendations, lovely pool and outdoor kitchen area with everything we needed to cook a simple meal (and hammocks

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

the pool was very refreshing on hot days, and the facilities were spotless

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard to open

the pool was always clean and there are chairs to lay down and relax

clean and big rooms and a nice pool

beautiful swimming pool. available kitchen and coffee. cozy rooms.

and the water of the pool was cold

pool wasn’t full to where the water line didn’t reach clean out baskets

the pool was small but perfect for what we needed

that the swimming pool closes so early was not to our liking.

like the overall cleanliness of the hotel, from the lobby, to the room to around the pool; even the atmosphere in the hotel had a fresh scent

the room was spacious, clean and with a good view of parking lot . the pool was great

i enjoyed the breakfast buffet and the pool

pool side is a sad place, rooms should have a closet for bags and luggages and request for a fridge

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

was no pool lounger around the pool for sunbathing

breakfast was nice, free bikes to use and the pool en rooms were very clean

the pool is perfect when you need to cool down and the tubes themselves

constructed, pleasing to the eyes and full of comfort the a/c works wonderful in the units the pool is the perfect for a quick cool down and the bar is always so

pods are small but well thought out with super comfortable beds, there's hot showers and a nice pool to relax in

pool staff

service from the staff, the cleanliness and the overall facilities in cluding the pool, the fridge in the lobby and the coffee in the morning were all great

we really liked the pool, the size of the room and the free water at the reception.

there was also a pool but we didn’t use it

nice pool, good breakfast, quiet area.

good breakfast. excellent location

great pool area, friendly staff, fantastic food. i would recommend this place to anyone.

clean room, nice staff, warm water and excellent shower, awesome pool and spots to hangout and one off the best breakfast we had on our trip

great food, pool, bar and service

a bit loud music at the pool, but it's all about personal preference.

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the

hotel was amazing, the room and the garden with the pool was really cool :) and you can take part in a good boat trip

wifi in room sucks but works great in chair right outside your door, pool.

with only 6 rooms, all facing a lush inner courtyard with a pool, it felt like staying at a small boutique hotel/sanctuary

perfect base for our family with an amazing swimming pool.

we loved the garden which was very well looked after, and a beautiful pool which we enjoyed

clean and spacious room, super nice chill area and pool

and they have a pool

perfect spot and swimming pool

great amenities, pool and breakfast spread every morning

clean rooms, comfortable large bed, roof terrace and super pool to use to relax in

location was perfect, and there was a clean pool on the property

has a pool but we had to wait for them to service it before we could swim

the pool is great, good size and clean

nice and clean room with a good pool in the centre of towm. very friendly stuff.

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

the room was large and very comfortable and cleaned every day and the pool was fantastic after a hot day

garden with the pool, amazing beds and large rooms

great house with garden and pool, spacious

although the pool was cleaned one day during our stay the water was cloudier by the next day so we did not feel

nice pool. large and comfortable room.

g cleaning up empty glasses around the pool area and quicker on

thing is the pool area at the back seems a bit neglected and could do with a few touch ups

most amazing room with private pool… such a comfy bed and loved the outdoor shower

beautifully designed huts with nice lighting and private pool

my jaw dropped as soon as i saw the room i booked with a plunge pool

pool was pretty dirty. breakfast process could be a bit more straightforward

pool is open until 11/12 at night, that was so nice

pool area is great to relax in and the staff are super friendly and helpful

great pool

liked the location, rooms and pool

loved the spa of the hotel, the swimming pool, ice bath, sauna and massage option were a nice extra

as a cute little pool

the pool area was very relaxing and the stone huts were quaint and very dark which allowed for very

swimming pool was closed for a day.

very convenient spot and cute jungle cottage feel in the middle of town good pool and nice staff

kids loved the pool and they made sure to tell us that they would provide towels for the pool

room and pool are great and staff are wonderful!

walk from ado bus station and city center swimming pool (although due to lack of time i could not use

the bathroom was not clean enough... the pool is little..

the apartment was nice! the pool, everything was cool

very clean and new. modern rooms, rain shower, pool clean with water fall. overall enjoyable.

the staff is accommodating, warm and friendly; room and common areas exceptionally clean; pool area is beautiful, so inviting; adequate, off the street parking; fantastic breakfast

lovely sanctuary in bacalar town, an oasis of calm and a beautiful pool

lovely interior pool,patio,bar area; included good breakfast

our room was clean, bed was comfortable and extra towels provided for pool

the pool is super nice and the breakfast was one of the highlights of our trip to bacalar

you get it included in your rate) & lovely pool area with some great bird life in the nearby

i would say the swimming pool is a bit small though.

d smelled lovely), the pool was amazing and the staff were super friendly

was really near from the lagoon the service was great the pool the best

really cute apartments, great green areas around the pool and the staff was really friendly

very warm and fast, the staff treated us very well, the room is spacious, fresh and clean, the pool area was enjoyable, it has lounge chairs, tables and chairs for a good afternoon, they have

gardens inside the corridors and around pool area

pool cleaning can be improve

wonderful accommodation, incredibly beautiful gardens, pool, and roof deck

the pool is in the shade.

it also has a pool, so you can refresh when you are hot

its beautiful. saltwater pool.

they booked us a sailing tour which was amazing and the pool is really cute

no breakfast or pool access included

side and outside property)

clean and beautiful place with nice pool and area to relax

pool could be cleaner, no ventilation in the bathroom so very damp, breakfast was just a little

nice staff, spacious and clean room, nice pool

great little pool, clean

pool is cute

room, pool, location

location, nice and cozy rooms, pool, breakfast - you got all you need to relax in this small village

is a very nice little hotel with comfortable rooms, a pool and a little restaurant

liked the swimming pool and the little roof terrace was a nice retreat space

we didn’t use the pool as we arrived late and left early

the balcony on the swimming pool is nice and the beds are very comfortable

kids enjoyed the clean pool and rich breakfast

great breakfast buffet with a brilliant roof top terrace and pool for catching some afternoon sun

because the garden with swimming pool are superb

loved the pool area, surrounded by lush greenery, and the relaxed vibe

had a nice sized pool, very clean and quiet, good security and morning coffee facilities

garden and pool were beautiful

pool area with palm trees and comfortable lounge chairs quiet comfortable room great location

nice little and quiet hotel. with huge rooms and nice pool.

i had a ground level room with a terrace/seating area viewing the pool area and it was very peaceful

the pool area was also very nice and a great place to relax

pool was gross and needed cleaning and maintenance

my room was large. the pool area was nice. the staff was friendly.

we had to spend some time at the pool and outdoor spaces which were extremely pleasant

the amenities are new and very nice, the pool is beautiful and the room was quiet and peaceful

everything was perfect the pool the staff and the food!!

the pool is beautiful and excellent breakfast and staff

we loved the landscaping around the pool, our balcony, the helpful, friendly attitude of the staff and the whole experience

is amazing hotel with a nice garden and swimming pool

we had a room right in front of a cozy pool which is cleaned every morning

the room was spacious and clean, the pool lovely, and the staff genuinely friendly and very helpful

pool superb and all the different places to read your books fantastic

the hotel itself is beautifully designed, with a relaxing vibe, a lovely pool, and cozy sitting areas that make you want to just stay and unwind

there’s a nice pool to cool off in the heat

the pool was so heavenly, very clean and perfect temperature.

great staff, comfortable rooms, great to have a place to relax by the pool

small pool being installed now

nice big room and excellent service. the pool is nice and the price is accordingly.

the pool area was so cute and a great place to read and relax they also booked me with the adventure,

very clean great pool great service and staff good location great breakfast

a little oasis in quite a rundown area lovely staff great breakfast could really chill by the pool in extremely comfy loungers or hammocks

there is a pool as well as massage service (with payment)

nice staff, good breakfast, comfortable and nicely furnished rooms and beautiful pool

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

pool is deliciously refreshing

the staff, kitchen, pool, room are all perfect - can't recommend enough

we used the pool every single day and the spa was great as well

and decor were beautiful; staff was great; comfort of bed was perfect; loved the shower; pool was perfect for cooling off