the pool

there was nothing i didn t like other than the pool was closed

pool closed at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim

the pool hours were horrible

pool area closes at 7pm and we got there at 7:23pm

we had reserved 2 king suites with jacuzzis&spa bath

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

drain plug was tricky on spa tub!!

pool unavailable

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

good close to most of the restaurants there was a beach nearby which was necessary because their pool is broken and has been for a very long time so if you go to this facility for the pool there

pool was closed

the ad said they have wifi, a pool, and breakfast

starbucks, swimmimg pool, fitness equipment, and the light and space of the room.

clean room. staff very nice. pool closed currently.

pool wasn't open but that's due to the times i'm sure.

pool was closed, but i understand is because of covid

kinda close to the public pool area

there is no pool

the pool was closed

was told you had a pool then got there and was told it was closed due to maintenance

i went to the sheraton hotel website it showed a beautiful pool at this location

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

there was no towels in the pool area ever!

the staff was so friendly...pool guy great!!!

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

pool and hot tub hours

pool was unavailable , and the key entry from the outdoor space did not work

the pool was closed, and there was no microwave in the room which would have came in handy.

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

very clean hotel and pool

the pool closed but not their fault

great gym and pool and breakfast...

the outdoor only pool ud83eudd79.

no indoor pool

the bed was comfortable. pool and deck area nice.. breakfast was tasty

nice, clean pool and a firepit and basketball court outside that we enjoyed

we loved the jacuzzi tub and the indoor pool

the rooms were very clean. the pool was beautiful. staff was friendly and helpful.

there is a nicely maintained pool in facility as well as a bar, and exercise room

the swimming pool wasn t open

excellent staff and clean room. free coffee and tea. good pool and gym.

next time i would like to find out if they have a pool or exercising room available

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

and the gym

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

excellent breakfast and friendly cheerful hostess.

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

the pool was small but the kids still enjoyed it.

indoor pool would be plus

the pool is not heated

pool was small and better pillows would be nice

complimentary coffee and breakfast in the morning. pool was nice.

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

that is had a bar and a pool

random person off the street got into my room and stole my kids air pods, and apple chargers

we got in late, but the bar and kitchen was still open so we could have dinner

i enjoyed working out in the gym as well

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

it would nice to have some veggies for breakfast, and the pool was out of service.

little disappointed when told pool was opened until 11p and returning from dinner, seeing pool was available, only to find the

the pool wasn t open

the pool was closed

pool wasn

we were not aware the pool was seasonal only.

pool

no indoor pool

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

very clean and the kids had fun in the swimming pool.

we wish the pool was a little larger.

the openness. the balconies. the breakfast!!! yum!!! the pool.

food at the restuarant was always well prepared pool exercise room were always clean and stocked

i didn t like that the pool close so early

the room an customer friendly pool and all the guests were respected

the pool was only 3'9, so that was weird.

pool very small for size of hotel.

found long hair ) as often as it needed to be

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

pool

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

having to wear wristbands to the pool...but i understand the concept

pool and hot tub was awesome

having access to the pool, bar and pool table offers a very nice touch

breakfast & pool.

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the pool could've been a little deeper but it was cool i still had fun

pool table n gams

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

location, meals, pool, staff, suite

loved the hot tub and pool

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

the pool was nice, just the right temperature, hot tub was sooo relaxing , the pool area clean and

vending machines didn't work, couldn't use pool, had to pay for expensive breakfast.

pool was not as warm as it should be for a advertised heated pool

liked the pool. the brunch buffet was great and the staff were friendly and professional.

comfortability and the pool

nice pool

pool area could of been a little warmer as well as pool water but hot tub was great

hot tub was a little too hot and pool a tad too cool.

the pool wasn’t open

pool still closed!

pool, lounge, bar, shuttles, breakfast

the pool wasn't clean

very friendly hotel. the swimming pool and spa were great

we didn't utilize the pool or breakfast when we were there so i can't speak for that

the kids loved spending time in the pool

i had small children and the staff and guests were awesome!! they loved the pool!!!

i loved the pool table and the jenga set up

breakfast was only adequate

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

coffee was good, but the rest of the breakfast leaved a little to be desired

we were at the end of breakfast, so a little sparse.

happy hour, big room, clean, nice pool, close to restaurants and bars!

excellent pool and hot tub

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

oo and let's not forget that great hottub and pool would 100000000% stay

the pool wasvery busy but i know it was really busy because it was new years!

pool was occupied my groups of young children every time i went to use the pool. no hot tub.

friendly staff and pool hours.

view was amazing from our room snd the pool was perfect

the pool was room temperature need to be a little warmer.

pool,location,and gym

morning breakfast were sufficient

staff was super friendly, the room was spotless and even the free buffet style breakfast was great

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

breakfast was okay

breakfast could have been refreshed and refilled

the pool was great

know you don't believe this but your pool is world renowned only because quail hollows pool is closed keep the pool open no matter what

complimentary breakfast and the pool.

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

i loved the pool & work out room

no pool open yet

pick just 1, but it was very quiet, clean, great area, pool was a plus even though it was kind of cold (winter time) but still a great time

swimming pool was foggy

the only problem was the pool was supposed to be heated and it wasn't working properly

we enjoyed the pool

pool was not the cleanest...

pool. available coffee.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

my family really enjoyed the pool and the cleanliness of our room.

staff, rooms, pool we're all awesome! breakfast was good!

the pool and the little store was great. the rooms were so clean!

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

pool was also very very chlorinated, which is great for cleanliness

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

beautiful building, cozy room, amazing location, kitchen available for use!

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

is no breakfast, just a communal kitchen

the water in swimming pool was not clean

nice and soft pool was clean, not to chlorine smelling

the pool wasn't open but thats not the hotels fault!

the pool was perfect for kids

no bathtub in our room and the pool was not very clean and was small.

the staff, location, pool & breakfast

i like the pool i like that it was breakfast.

the pool was closed main reason i booked was for the pool

pool very small but nice

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

there swimming pool was closed

whirlpool and swimming pool was below average

they didn't let me know that the pool would close early & the appetizers was replenish

swimming pool is unsafe for kids water is too high sometimes floor is really slippery

the kids had a ball in the pool !!! loved to see them happy , and the breakfast was perfect

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever,

the pool was not heated

pool

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

the pool was closed which was a huge let down

great pool

swimming pool

the pool wasn't open

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

no pool

nothing other than extending the swimming hours for the pool and hot tub.

driving 7 1/2 hours, i was unable to use the pool area

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

the pool was closed

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

some machine made a lot of noise in the pool area in the middle of the knight

lol ot could have been summer so we could use the pool!

out door pool

the pool was not in the sun.

like that the pool was closed but it was mid december in cleveland and it was frozen

there were no towels at the pool when it opened

the pool was locked by 5pm and still locked the following morning due to an incident

pool closed when restrictions lifted in ohio. bag breakfast terrible.

we loved the outdoor pool

we did not get to use the pool or kitchen inside the room

chlorine smell was super strong in the pool area

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the pool was not working for the kids

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

water in the pool was very cold

the pool was very very cold!

no breakfast, no pool in which you advertised online

and staff was great nice clean pool area had a lot of wet towels around but pool was

the pool is warm and the hotel is near good food and places to shop.

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

the pool was a little cool for me.

could have had larger towels in the pool area

were bummed that the pool was closed for remodeling and we didn t have any knowledge of that ahead of time

pool is amazing and huge

they have an indoor pool.

too many kids in the pool

the gym and the indoor swimming pool

breakfast bar wasn't fully open or the pool

pool needs to be opened, fire pit was not on.

i wish the pool was open but understand during this pandemic

pool was not open unfortunately

pool was clean and pleasant

pool was nice

the pool was down that's the only disappointing thing

the pool was under construction not that we planned on using it.

breakfast and the pool

the no pools being closed?? 99 degrees outside & nothing! mite be nice when

room was very clean and loved the pool and exercise area

the pool was closed.

poolside room and the complimentary cookies

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

pool was unusable

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

loved the pool

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

pool not working

we love coming here even though the pool wasn't working this time

it was amazing! beautiful place and the pool was clean and super relaxing.

wish pool was open until at least 10

i did not like the fact that the pool was closed.

no pool but i knew that when booking.

no pool when stated there was one on the website

the pool and customers

no swimming pool

no pool for the price i paid

pet friendly, cleanliness, interior design, indoor pool and crew friendly

we loved the setup of our room, the pool, and the breakfast was delicious!

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

the pool and hot tub!

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

the pool being cold after i called and checked first!

covid had shut the pool and breakfast. but everything was fine

pool was just opened back up, little cool but still enjoyable

that pool wasnt open but with covid understandable

also, indoor pool and hot tub