breakfast was okay

the front desk very helpful and friendly. breakfast was delicious!

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

good breakfast

ut that was because of covid!

the pool is not heated

pool was small and better pillows would be nice

the pool was in the front of the building and not in the back

indoor pool would be plus

complimentary coffee and breakfast in the morning. pool was nice.

the pool was great

pool was amazing

was great, pool was very nice

complimentary breakfast and the pool.

know you don't believe this but your pool is world renowned only because quail hollows pool is closed keep the pool open no matter what

an immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

we liked the gym and indoor pool.

swimming pool was foggy

the only problem was the pool was supposed to be heated and it wasn't working properly

pool and workout areas above average for price range

pool area was very nice and clean

nobody but my kids were in the pool for about 80 percent of our stay so i got all my money s worth it was great

the swimming pool wasn t open

the pool and restaurant at the hotel were closed for renovations at the time we were there.

pool, 24hr gym, courteous and friendly staff.

was told you had a pool then got there and was told it was closed due to maintenance

the fitness and pool rooms were closed which was disappointing

the pool was closed

i went to the sheraton hotel website it showed a beautiful pool at this location

no pool open. no bat or restaurant open

location, pool, and hot tub. staff very pleasant and the room was very nice.

pool wasn't open but that's due to the times i'm sure.

wish i had known about the gym thought there was just a pool.

clean room. staff very nice. pool closed currently.

kinda close to the public pool area

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

pool was not available even though it was advertised. lack of furniture in the room.

pool unavailable

no water pressure a little expensive for the size and accessibility to room no pool.

unfortunately they are shutting down the pool

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

drain plug was tricky on spa tub!!

the tub and spa was dirty

the spa tub was nice and for the price of the room we were happy with it.

the pool hours were horrible

pool closed at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim

the pool wasn't open all day.

pool area closes at 7pm and we got there at 7:23pm

the pool could stay open later than 6 pm.

loved everything; the room and beds were comfortable, the campfire was cozy, the pool was relaxing, and the breakfast was delicious

love the pool and the free breakfast

pool could have been a little warmer.

the pool was a little cold.

the wine location and pool area

wish that the swimming pool was just a little bigger, deeper and warmer

hotel was nice pool was a little small only bad was the “breakfast”

as a family of 3 (small child) this hotel was so comfortable, clean , friendly staff & yes the pool is heated and so clean

the pool was a little cold but very clean and

pool was cold

weren't told the pool was under construction until we got there

the staff was so friendly...pool guy great!!!

the fitness room didnt have any weights and the pool was dirty

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

there was no towels in the pool area ever!

the bed was comfortable. pool and deck area nice.. breakfast was tasty

no indoor pool

the outdoor only pool ud83eudd79.

wish they had an indoor pool.

i hate the pool and workout room wasn’t open due to covid but overall it exceeded expectations

the pool closed but not their fault

the pool was closed, and there was no microwave in the room which would have came in handy.

great gym and pool and breakfast...

the staff were awesome, room was great and breakfast and the pool were good as well

loved the pool and the ease of walking to all the shops and restaurants

size of room as well as the breakfast selection

also the breakfast used to be better that needs to go back

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

the kitchen in room, my room was right by the elevator

excellent breakfast and friendly cheerful hostess.

the pool water

the pool could have been bigger

great location, ample parking, most comfortable beds ever! good size room! also nice pool!

pool was being worked on, so it was closed. but it wasn t a deal breaker.

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

i loved the pool table and the jenga set up

there was a continental breakfast. not many choices. muffins were fresh.

breakfast was only adequate

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

coffee was good, but the rest of the breakfast leaved a little to be desired

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

they need inside pool

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

no indoor pool

pool was closed

the pool being closed saturday was the only complaint i would have.

very clean and the kids had fun in the swimming pool.

we wish the pool was a little larger.

i didn t like that the pool close so early

enjoyed everything but pool was a bit cold for kids/wife.

pool

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

having to wear wristbands to the pool...but i understand the concept

pool not opening at 9

pool and hot tub was awesome

i hate that the pool close at 10 pm

the pool was closed because kiddo vomited in it.

the pool and hot tub was a lot of fun and an extra bonus i would say

having such a beautiful swimming pool and jacuzzi speaks very well of your business

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

the pool could've been a little deeper but it was cool i still had fun

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

breakfast & pool.

having access to the pool, bar and pool table offers a very nice touch

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

random person off the street got into my room and stole my kids air pods, and apple chargers

were not alot of options for kids like saisages, muffins, criossiants, not many options in

amazing staff, clean rooms and amazing breakfast

was very clean, the staff was wonderful, and the shuttle was very convenient

pool was closed and bar had no staff to open

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

found long hair ) as often as it needed to be

the pool was only 3'9, so that was weird.

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

the room an customer friendly pool and all the guests were respected

the pool wasn’t open

hot tub, pool and sauna were amazing

pool, lounge, bar, shuttles, breakfast

the only minor thing was that the pool /spa, closed at 10pm.

hotel that keeps impeccablely clean rooms, great housekeepers, lovely restaurant, and the pool area is nice as well

pool and gym were well

i had small children and the staff and guests were awesome!! they loved the pool!!!

we didn't utilize the pool or breakfast when we were there so i can't speak for that

small indoor pool

the pool wasn't clean

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

excellent pool and hot tub

the pool wasvery busy but i know it was really busy because it was new years!

oo and let's not forget that great hottub and pool would 100000000% stay

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

the pool was room temperature need to be a little warmer.

pool was occupied my groups of young children every time i went to use the pool. no hot tub.

the pool was pretty lackluster and didn't have hot tubs

friendly staff and pool hours.

everything. great pool, room,staff is amazing!

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

is no breakfast, just a communal kitchen

beautiful building, cozy room, amazing location, kitchen available for use!

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

it was amazing! beautiful place and the pool was clean and super relaxing.

we love coming here even though the pool wasn't working this time

large pool

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

wasn’t more handicap parking & there wasn’t a hot tub or pool

the pool and customers

no pool when stated there was one on the website

a pool

no swimming pool

pool is open with restrictions

there was lots of yelling kids at pool

the pool and hot tub were really nice

cleanliness,pool,gym

location and pool