and pool is closed which sucks

is no pool

no swimming pool, the radiator leaked making the rug wet and smelly

the pool was closed

was a slight smell of cigarette smoke in the hallway, & the pool & hot tub were closed

a huge complaint, but the hot tub has a bump at your neck/back the way they built it like the pool, not a deal breaker just letting them know for next time, also the music in the workout room

pool was cold and the breakfast area was cramped.

the bed was comfortable and the pool and the jacuzzi was perfect

pool closed due to covid!

we were close to the activities we were planning and had fun in the pool

nice outdoor pool

love the outdoor salt pool!

on description it's tell swiming pool are indoor but it is outdoor

my kids had so much fun playing in the pool! the hotel is beautiful!

pool looked nice but too late to enjoy it

pool was nice, the air conditioning is fantastic

those child really enjoy the pool on the first floor

pool and fitness centre would have been nice but covid so understandable

the pool

small pool, no hot tub or jacuzzi.

booked this hotel specifically for the pool as it was our last little summer hoorah and so the kids were devastated

the gym was nice

kids hockey team staying same night kids running around all night very disturbing

was a bit put off when i found a previous guests’ personal bar of soap still in the shower

kids portions were good and they enjoyed the pancakes

swimming pool was not open .. 2 times in a row

breakfast and the swimming pool for my kids was great

the staff was very friendly. the bed was combatable. the pool was great and place was clean.

the pool was closed because of a chlorine issue. missed the swim.

the pool looked beautiful

nice outdoor relaxing area, with bbq, mini putt also assessable to pool entrance breakfast buffet in the morning, had a variety of choices

gym and pool was amazing

they also had a nice small indoor pool which we had all to ourselves during our stay

the late check out was appreciated and the pool was open late

the pool was great and the continental breakfast was great

pool is alittle small

the pool

it was clean and updated and the pool and hot tub were great

my room was located across from the pool and it was quite noisy.

the pool was nice, the beds were comfy and there wasn't much noise from the halls

pool was loved by the kids

breakfast was good. staff were friendly. pool was clean.

pool was closed

swimming pool, gym what else you need for that price

the pool was freezing . it was so cold my kids did not go in

pool area was cleans and relaxing

clean, pool

pool, hot tub, clean, bed comfortable

pool was small

liked pretty well everything, i just didn't like having to book a time for the pool because i didn't know if we'd be back at the time we chose

was very pleasantly surprised with the gym and the pool

having use of the pool

good parking, friendly staff, clean pool and rooms. comfortable beds and a lovely breakfast.

the pool and hot tub were both amazing

the staff were so friendly, the breakfasts were great, the pool and hot tub were nice

bed comfortable ....pool warm....food was good ...on going coffee....washroom was comfortable

clean room. friendly staff. breakfast. pool. free wifi.

the pool was great, breakfast was great

pool and fitness room were great

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

we took advantage of the pool

bed was very comfortable, my grandson had a blast in the pool

pool was fun for kids

pool was closed while we were there

was great for me, and thank you for the pool chair, that was so accommodating for me to shower with as i am a large lady and was afraid to

the pool and the room was awesome.

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

very friendly & helpful staff, pool was small, but great for our purposes.

you got the have the pool all to yourself for 1 hour

location in a pleasant area with free on-site parking

only thing i liked was the fast wifi, and the vending machine in the hallway downstairs if i ever get thirsty

it could’ve been cleaner, breakfast could’ve been better

hot breakfast such as egg or some cheese slices with some tomatoes green peppers

what they offer for breakfast

change room and some of the indoor pool area could use an update,but nothing that took away from the experience

the food was incredible. so fresh and well made. the pool was nice and warm.

the indoor pool

exceptional outdoor pool

room was clean, quiet, warm and spacious with a patio door to a balcony overlooking the indoor pool dome fringed with trees

lovely hotel and staff, comfortable rooms, nice outdoor pool.

the room was great, the pool was beautiful and every staff member was so nice and every area was very very clean

enjoyed the heated outdoor pool.

the facility's are cloused like gym, pool, restaurant and tennis field

spent some time at the pool as well which did not disappoint

happy to hear pool is now opened but did not prepare for this so did not use on this stay

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

pool was closed for maintenance

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

the room, pool, and valet parking was exceptional!

the facilities were top-notch, including the pool which was well-maintained

the route from the pool back to the room was a bit confusing.

well equipped gym and pool available

friendly and accommodating staff, amenities like the pool, breakfast was excellent

it has swimming pool and we can swim there

the pool was warm

pool wasnt open

coin operated laundry with clean washers and dryers, an indoor pool and gym

clean and comfortable no gym /fitness center or swimming pool

for this amazing hotel where i did feel so comfortable, safe, extra clean, super and delicious breakfast well cooked

an early check in which was greatly appreciated after lugging our luggage around toronto all day

staff are very friendly and accomodating of our request to extend the parking,early check in at 2pm and late check out at 12pm

laundry facilities on site was a huge

i didn't have breakfast at the hotel so enjoyed being able to pick up a flat white and muffin in the

comfortable, clean, friendly staff, good restaurants, beautiful spa, wonderful pool area

pretty room and quite good service. exceptional pool area.

especially the change room of swimming pool is beyond description

my heart belongs to the outdoor sun deck near the swimming pool

the indoor pool was a plus with kids

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

the room, the pool and staff was very helpful

at arrival i was told that both pool and spa are off limits to men

the pool was down for maintenance. i wish they had told us before.

women only spa is lovely, went swimming in the evening in the pool

the pool was closed, it was so disappointing but they more than made up for it

pool was under maintenance so couldn't use it

did not use pool but looked nice

really a fault but had packed the swim suit was looking forward to using the pool - it was closed for repairs

great location. close to subway and to rom museum. very friendly staff. swimming pool.

pool downstairs was under renovation so the top floor pool was open to kids and the lounge was

had two pools on for adults only and one for families, work out center and the staff was excellent with any

nice place to stay in downtown toronto gym, sauna, pool and jacuzzi are good

the gym and pool

it had a great pool with a slide and a playroom for little kids

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

a bit longer opening hours for visiting the swimming pool would be really nice

staff were wonderful, as was the pool and the other facilities at the hotel

pool is small, no lounge area, no hut tub, tough to get to

we booked the hotel there was indoor pool and restaurant

and the kids were hoping for a pool

no pool but they have a hot tub and sauna in the gym

wish they had a hotel bar or restaurant, or even changed up the breakfast (defrosted muffins) now and then (-)bar sink did not drain. no mini bar stock. crumbs in the pull out. (-) there is a bar across the building with loud music that kept me up until past midnight (-)garbage in the minibar; no bags for ice, slow drain in bar sink

wifi in my room was so bad

pool is very little

pool, fitness area and sauna were clean

we enjoyed the pool

as well, i had contacted the hotel ahead of time regarding their pool hours, and confirmed again at check-in

but if you want to go to the pool and whirlpool from the sauna, you must climb steep stairs

no pool

no pool key needed in elevator tv needed to be fixed to use chrome cast small fridge/freezer

there is no pool and the quality of the breakfasts in the morning was not the greatest.

no pool no food options

no pool or continental breakfast

breakfast way delicious, especially the sour dough pancakes

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast was great

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

design, atmoshere, breakfast, comfortable beds, fitness center, location

only down side was no pool

very small swimming pool

the pool was cold

there is no swimming pool and sauna.

very spacious room and free usage of the gym and small pool

enjoyed the pool as well

pool and hot tub area really need some renovation

the pool and hot tub were soothing and perfect temperatures

it did not appear to be any warmer than the pool if not

pool was a perk as my one year old son loves to swim and after travelling all day he needed to get

great swimming pool. fitness center is ok, but with outstanding views

nice indoor pool and restaurants

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

the swimming pool and the location.

all aspects of the service was first class. the pool was enjoyable

we used the sauna and heated pool, it was delightful after a long day in the cold

indoor swimming pool was very pleasant

had a great breakfast. our grandchildren loved the room and the pool. they said it was 'fancy'

gym, pool and sauna very helpful for a knee i had recently injured

the pool on the roof was clean and overlooked the cn tower in downtown toronto which made swimming

the pool is warm and big

was there a pool

was only $40, location was great, an uber to the scotia bank arena was only $10, they have a pool, rooms were clean and updated, the staff was incredible and friendly and the price was beyond

no pool :

the pool was very cold. but we heard it wasn t always that temperature.

pool is fantastic

i loved the waterfalls and the pool area in the hotel, as well as the view from our hotel room.

fantastic outdoor pool.

it was described as a pool view room, but we were on the same level as the pool

wonderful beds, beautiful pool, nice view

nice staff. pool and hot tub were good. excellent location.

was excellent in the room and the pool area, squash court and tennis area was good

attitude of staff, great panoramic view of water from room the bed and linens great wifi great pool and pool area, and gym checkout via phone - not need to go to front

the wifi was excellent and there are some nice places to eat and drink, the pool and fitness facilities are great

i likes best, but everything else waas fine too, however i never went to the restaurant, bar, pool or gym so have no first hand experience there

18th floor lounge and pool

pool water was not warm enough for us

pool area was only shallow water, outdated looking and you can see so much rust/corrosion in the

everything was great except for the room service

the breakfast was included and was amazing

the gym and pool are first rate

of check-in helpful staff location decor of lobby and room delicious breakfast swimmer friendly pool

my favorite place to stay - comfortable and convenient! great pool and sauna, too!

disappointed that the pool was not available as i'd booked it for that facility.

beautiful, clean, great pool, and very very nice staff!

the indoor/outdoor pool but i would have liked to had a hot tube as well

comfortable hotel with nice indoor/outdoor pool and the best breakfast buffet i ve had at a hilton

pool!

pool and facilities

everything, location, room, pool all was amazing

gym and pool which was open until late (very much appreciated) (-)the pool was closed for a half day due to pipe burst..... (+) the lobby, lounge, pool, and the deluxe room was more luxurious than we were expexting (+) we enjoyed using the exercise room, swimming pool and sauna (+) the deep soaking tub, pool, sauna and the lovely staff (-)there were a lot of kids at the pool (-)pool was relaxing (+)room, staff pool location service (+) the room was elegant and attention to detail was wonderful, the pool was very fun, and clean (-)i wish the pool was a little deeper.

the bar area it was extremely difficult to get service even though we were buying champagne by the

accommodation with a great corner room and view of the cn tower, room service was quick

staff - from front desk to valet to room service were exceptional

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

the gym has everything you need

they sent us complimentary champagne and cute dessert for our anniversary loved the pool, hot tub and cold plunge

ich was very quick indeed

enjoyed the pool everything was clean

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

nice pool

everything was amazing! i especially loved the pool! can’t wait to come back.

very high standard of cleanliness and nice pool

location is incredible. swimming pool and hot tub facilities are great.

the room were very clean with excellent views and the facilities like pool and fitness centre were too tier

the location, cleanliness and pool!

location, staff interaction, comfort of rooms, restaurant, room service all excellent

from their beautiful suites to spa amenities

options on the television ie// netflix, bluetooth -the room service staff were great, however the staff at the reception could have been more friendly and

the spa is to die for

thank youud83dude0a their bar and restaurant waiters managers everyone was just unbelievable friendly

staff didn't know about laundry options or tell me there was an on-site laundry when i queried it with them

gym did not have a seat to do sitting exercises

requested and given high floor with great city view and late check out

to get laundry done was a bit of a challenge

some parts of the facilities were broken/old (especially in the gym area)

fantastic roof top pool and bar area

no water in the pool.

pool, ease of access, location

location and pool

location was fab. great to have the pool and also v comfy beds

close proximity to theatre restaurants loved the pool

bright, friendly staff, spacious room, nice amenities, nice pool

the room and hotel are beautiful, the pool is excellent

comfortable, pool was create. staff friendly and helpful. good location to walk to most places

) staff very accommodating when we arrived late in the evening to let the children swim in the pool a bit longer, which was much