also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

a common issue with people using iphone which i believe seems strange because it worked at the pool

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

great food, pool and service

no sauna, no swimming pool for adults

it is open), flexible check-in

very kind and friendly staff, large pool

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

it has a nice swimming pool, jacuzzi and sundeck overlooking the valle de bravo lake

good view of the lake clean pool

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

though we were told the pool opens at 9 am, it was not ready

i liked the lake and mountain views. i also enjoyed their food, swimming pool and jacuzzi.

hot tub water and pool area dirty

the place has a pool with lounge chairs

breakfast hour could start a little bit earlier.

the breakfast was good and the service good.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

only complaint i have is about the pool - the tiles are falling off all over the pool

here is why : - it is quiet - the rooms are warm in winter - the swimming pool is well heated - the breakfast is fantastic - the price outside of weekend is fine - the staff

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

too hot, small room, you can hear everything in the rooms near the pool

extraordinary food and place to enjoy breakfast. by the gardens and pool

impeccably clean room and swimming pool

pical

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

pool

the pool is great and the breakfast is really good

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

beautiful rooftop bar with a nice pool with a view

very nice bar and roof pool. nice and elegant facilities

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

facilities, pool, etx

pool area and friendly personal

the pool and the restaurant, both were amazing!

the hot tub and pool feel a bit grimy.

pool towels seemed to be provided to guests who insisted but not readily available

good location, nice pool area, decent size room overlooking the lake.

beautiful views and the pool was great for a family with children

didn't like that we couldn't use the pool after 9 pm

pool is not heated, as advertised

liked everything but it s important to mention that there is no elevator for pool access, so if you have any mobility problem you might find it a bit hard to go up and down

was one of the reasons i chose that place), it was

great heated pool

the water of pool

pool area

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

it has a pool and a jacuzzi on the rooftop

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

the woman at reception was warm, welcoming and they offered valet parking

the people were very helpful and even once did our laundry for us for free

the rooftop restaurant and bar were excellent amenities

bar with fireplace was also nice, service in the restaurant - perfect

even though there is valet parking, you can create a traffic jam in just one minute

spa staff were really good a their job

very clean, beautiful property , staff super friendly, bed very comfortable and good breakfast

and breakfast great

and prices - great service and friendly staff - very good location - easy access with private parking space

spa service was very comfortable

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

food regular, but bar and restaurant is a very nice place to spend time

beautiful installations although currently building the golf /spa area

was great, the staff at the restaurants, reception and spa were amazing

scenery is beautiful, the service excellent, the spa is very good

we booked a golf course view room and got a totally different dull one with no views at all.

cold pool

the rooms were spotless and the pool was relaxing

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

a lovely view, nice pool area, good restaurant and service.

the hotel had a wonderful restaurant and spa as well

pool

pool is not heated

the layout. the garden . the pool. comfortable bed.

lovely pool with lounge chairs to unwind from the day

have a nice good looking pool but we didn't use it

the pool was dirty

fact that the water in the pool was not warm enough

quiete, nice garden with pool, we also liked the patio with dining area

nice green spacious outdoor pool area

nice, cozy and clean, parking lot & pool

the kids enjoyed the swimming pool and the food was good quality

w amazing is that!)

a pool in the hotel room was wonderful

in-room pool is good

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

from the room in the morning are just stunning, service very nice and eager to help, and the pool area perfect for adults and children

the pool area is clean and nice, but the water a bit fresh

definitely some sun bed are missing at the pool area

hair dryer which would have been useful after the lovely early morning swim i had in the heated pool

liked also the pool and gym and the garden inside

looks old, the swimming pool dirty, key card doesnt work, restaurant staff not kind.

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

the pool is covered which was a surprise but actually a bonus as were protected from the sun

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

pool and gym good juices for breakfast

the breakfast was really good during our stay

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

i liked the thin pillows. early breakfast,

excellent service, very comfortable room, amazing breakfast

the pool was climatized and the staff was really kind

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

it has a nice pool.

pool was very nice

good room and facilities (gym)

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

breakfast every morning

breakfast was great! the kitchen staff was friendly and very attentive.

close to a shopping mall, breakfast included

normal breakfast, not good but also not bad.