a pool in the hotel room was wonderful

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

quiet comfy nice people. the pool and hot tub need updating.

swimming pool inside the room, nice staff, nice view

from the room in the morning are just stunning, service very nice and eager to help, and the pool area perfect for adults and children

lovely pool with lounge chairs to unwind from the day

have a nice good looking pool but we didn't use it

pool

the layout. the garden . the pool. comfortable bed.

the water being cold, the pool is very clean and a good size

nice, cozy and clean, parking lot & pool

the pool was dirty

quiete, nice garden with pool, we also liked the patio with dining area

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

breakfast was good, if you want quesadillas or chilaquiles you must pay extra for them

a quaint meson and restaurant- a little oasis, a very comfortable place to sit and have a meal- breakfast was great, a very nice choice

and breakfast great

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

the pool is great and the breakfast is really good

impeccably clean room and swimming pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

pool

pical

cold pool

the rooms were spotless and the pool was relaxing

a lovely view, nice pool area, good restaurant and service.

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the hotel had a wonderful restaurant and spa as well

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

it has a pool and a jacuzzi on the rooftop

the rooftop restaurant and bar were excellent amenities

even though there is valet parking, you can create a traffic jam in just one minute

the people were very helpful and even once did our laundry for us for free

the woman at reception was warm, welcoming and they offered valet parking

bar with fireplace was also nice, service in the restaurant - perfect

good location, nice pool area, decent size room overlooking the lake.

pool towels seemed to be provided to guests who insisted but not readily available

didn't like that we couldn't use the pool after 9 pm

beautiful views and the pool was great for a family with children

rooms are situated by a pool and other people partied late at night

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

flexibility on dates changing, the spa is not at the hotel the bed are not that

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

very nice bar and roof pool. nice and elegant facilities

the kids enjoyed the swimming pool and the food was good quality

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

pool area and friendly personal

facilities, pool, etx

though we were told the pool opens at 9 am, it was not ready

the view, the pool area, and the spacious room.

the view is really nice and the pool was very relaxing. there where no people, though.

i liked the lake and mountain views. i also enjoyed their food, swimming pool and jacuzzi.

the pool was not very clean. the restaurant was closed for most of our stay.

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

was great, the staff at the restaurants, reception and spa were amazing

pool was great, didn t get a chance to play golf.

a closed complex - very safe for kids

the kids were really happy they had an awesome play area

food regular, but bar and restaurant is a very nice place to spend time

the pool was warmed and the size made it so that you feel it's all yours

the heated swimming pool and excellent fitness center

and pool service was not good

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

extraordinary food and place to enjoy breakfast. by the gardens and pool

the place has a pool with lounge chairs

hot tub water and pool area dirty

a beautiful breakfast is included every day

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

the swimming pool and the hot tube

very kind and friendly staff, large pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

great heated pool

the pool

play area for kids--lots of grass and a play structure--but the pool was too cold for toddlers and younger kids

pool area

heated pool, hot tub, restaurant, bar, parking in site with no extra fee

no sauna, no swimming pool for adults

a common issue with people using iphone which i believe seems strange because it worked at the pool

great food, pool and service

my room was quite far uphill from the restaurant and swimming pool

you could hear from your room kids playing at the pool

all gym machines defective, no ac, no real breakfast, price overpriced

breakfast was served at a different hotel down the street, which included only coffee and a plate

room to cold, limited parking, no water pressure in shower, stairs too steep

very comfortable and convenient to the town. easy, secure parking. friendly staff.

says breakfast included

was a swimming pool and restaurant

there is a room for kids to play. the staff is helpful.

the playground is well taken care and it is safe for little kids to run around

a lot of space for kids to play

looks old, the swimming pool dirty, key card doesnt work, restaurant staff not kind.

the pool area is clean and nice, but the water a bit fresh

of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

hair dryer which would have been useful after the lovely early morning swim i had in the heated pool

liked also the pool and gym and the garden inside

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

pool and gym good juices for breakfast

the pool is cold the spa has no employies

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

lots of traffic noise. breakfast a bit limited in choice.

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

excellent service, very comfortable room, amazing breakfast

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

it has a nice pool.

the pool was climatized and the staff was really kind

pool was very nice

gym and internet speed