that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care

everything was great. clean overall, friendly staff, wonderful bed/pillows, nice pool.

beautiful interior warm pool friendly staff excellent value for the money

workout room and pool were very well kept with newer equipment

the pool was too small so that it was crowded with too many guests.

spa staff conceiige

larger room service menu.

lovely resort with beautiful pool and great gym facilities

i found the room service way over priced especially breakfast.

the gym was huge

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

pool

no pool or fitness facilities

there’s no pool, no coffee, no lounge area

if you have a indoor pool it will be great

also, the pool was so bad them i can't wash my mop in that pool

i booked the hotel said pool and continental breakfast

the pool wasmt even swimable

the pool

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work, the facility was run down

pool area was clean and comfortable

the only thing i would add for super bonus points is if the pool temperature was warmer!

did not even look at pool so cannot judge

due to covid, the pool and hot breakfast option were not available

i love the pool, the breakfast. location is perfect. great getaway for me

location. the pool.

pool was opened as long as reserved the pool in advanced

pool is open late until 11pm

we enjoyed the salt water pool and the modern rooms the breakfast was so delicious

swimming pool

pool water was a little too cold for the kids, compare to all our previous visits where the water

the swimming pool is very good, my baby’s loved it

beds were comfortable room was clean and the pool was awesome

had a wonderful stay and my son especially loved the pool

need later checkouts and earlier check ins to enjoy the pool

everything was very clean the pool area was amazing very well ran establishment

everything was perfect for my family to the pool bbq station to the room❤️

very nice rooms and a wonderful heated pool.

owners lovely - pool was heated and beautiful

swimming pool and barbecue

the pool and hot tub were great

hotel pool was wonderful! salt water and heated with good hours.

they should have better signs to the pool area

stay and value for money, very comfortable beds and nice courtyard and pool

reception was excellent. loved the pool and hot tub room was spacious, neat and very clean

no pool

easy to find clean rooms clean pool great staff

the pool is very nice

friendly staff, decent sized rooms, nice outdoor pool, nice breakfast lounge

swimming pool was not open because the inspector hadn't been there to inspect it

pool could use some landscaping?

swimming pool was nice

including swimming pool

guests leaving garbage all over the place being basically kicked out of the pool by these people

place was very clean and the kids enjoyed the pool

lovely place. clean and comfortable. very nice staff. loved the beautiful pool. we will be back!

the pool was way too cold, i say that as a person who doesn't mind the cold

they have a pool though i didn't get the chance to use it, i checked it out though and it is nice

and friendly staff, very polite and understandable i enjoyed the pool and the rooms where clean i’ll be here my next vacation

slaming doors. pool closes too early

swimming pool

get to go to the common pool as it was full all the time

pool was great. price was excellent. friendly staff. free parking. close to everything

we enjoyed the poolside and the use of their bbq

the rooms where great, the pool was especially wonderful.

refrigerator, microwave, outdoor grill pool & small playground didn't know about till i got

manager was a great host!!! amenities were perfect for my grandson; pool, playground and bbq

it was very quiet and clean which allowed us to relax while the children played in the pool or the park

staff was friendly-the pool was great- the area is perfect close but yet drawn back abit from the falls,i enjoyed my bed

liked the location and the pool

pool is dirty, our kids couldn't swim.

pool, staff and enviroment

now it is winter, but in the summer you can use the pool in the middle of the motel

nice staff nice price and nice pool

it was so clean in the room and the bed was comfortable the swimming pool was nice and hot i would go back again

love t set up of te check in area the pool nd hot tub my kids enjoyed

fun indoor pool and hot tub. clean room.

swam in pool but never able to use hot tub

very clean room/bathroom/lobby/pool area

pool was a little too deep for kids

the location, layout, accommodation, staff, accessibility, view, on site starbucks, indoor pool, elevators, cleanliness, staff friendliness, pet friendly were beyond my expectations

i liked the location. ialso liked the swimming pool and gym

i liked the hotel staff and the pool. the price was right, would definitely be back.

location was good, beds are comfortable nice to have indoor and outdoor pool option, clean.

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

room was very clean, pool was super, staff very friendly and accomodating

also the pool was a good size for us

very friendly staff, very clean room and pool

the pool is under construction

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

outdoor pool

staff were fantastic they were helpful and friendly warm swimming pool and good size jacuzzi comfortable beds reasonable size rooms well places just off the highway

the area of the outdoor pool

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and spacious

the limited hours for the pool and sauna facilities.

didn’t have the breakfast, the location is good, easy to find right off the highway

restaurants were good, breakfast ok

breakfast was excellent. location was perfect. very clean.

on site breakfast was good. bed was comfy. everything was clean!

the breakfast that was included had great options. was very pleased overall with hotel.

pool has a unique coating and was a bit too cold, but was still fun

the amenities that were offered, arcade, laser tag, bowling, bar, pool etc

i also enjoyed the pool

pool area echo too much and could not talk to anyone.

nothing i didn’t like. i did not see the pool.

i like everything but i wish there was an outside pool.

we also enjoyed the pool

staff, free parking free breakfast, cleanliness of room, pool and hotel, wheelchair friendly huge bathroom

breakfast and swimming pool

amazing breakfast, beautiful pool

loved and hated that the pool was just outside the one door. great restaurant attached to it.

staff was amazing! pool was warm and the jacuzzi was even hotter!

great check in exprience, nice room, beautiful pool area, excellent on site restaurant

pool was excellent, in a garden setting and with play area for the children's

loved that everything was in place regarding covid-19,we were able to enjoy the pool without any worry the pool attendant steve was great and very helpful ,everyone from front

no breakfast and the pool was closed

clean, comfortable, affordable and it has a very refreshing pool

staff is really friendly. facilities are good. nice outdoor pool

because i stayed in fall no pool. would be nice if they had a hot tub.

could use a bit of tlc in a few places, and complete pool repairs asap.

pool is no longer there so had some very dissapointed kids

no pool but other then that staff was very nice

pool was closed, not informed in

does not look like the out door pool is going to open any time soon

comfortable beds and pillows, clean rooms, friendly service, great pools, fridge and safe in the room

wifi

wifi some times were not available and price on line was too much that it was kind of scam

bit spotty)

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased safety

there is free parking and wifi

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

pool was not working this season

the pool was not working

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

because of covid no pool in water could use updating, property was not look after

pool closed

gym, pool etc

possibly the pool. i think it was closed but not too sure as we didn't try to use it

pool had been filled in

pool was clean, housekeeping was great

swimming pool desk the room are ok location ok gym ok the bed very confortable

pool table is down for a while to the guest services gave me 10 free tokens for the

the staff was great, room was nice and clean, the facility was clean. pool was nice and warm

enjoyed stay, pool under construction but was expected in this off season.

price was excellent and kids enjoyed the pool and

breakfast waffles are only for weekends

location is good, affordable, free parking onsite is available and continental breakfast.

spa tub was newer and bed was comfortable

quite and comfortable especially with kids

is nearby, good breakfast included, i recommend it, except there's no tv remote in the room

pool was broke and no balcony but nothing is perfect :)

has a small outdoor pool which i didnt expect

no elevator and family suites on second floor. pool would have been nice, but not a dealbreaker.

there’s no safe available. swimming pool was out of operation.

only thing i didn't like is the pool was not maintained and it was hot outside so we would have taken a dip if

was right next to the pool so i was lucky no one used it that night or it would have been noisy

friendly staff, quick service, good house keeping, good amenities included like pool and gym and very close to

really maybe it’s just the pool area should have someone to monitor as there are some guests who acts so privileged at the

my kids love the pool

additionally, the pool serviceman exchanged kind words of guidance and advice in times when we needed it

nice pool

we love the pool it's very clean!

mostly, i love there pool

the location was amazing, pool was clean, staff was excellent

very nice pool

clean room nice pool

crystal clear pool

very clean. great location. friendly staff nice pool

the pool was also closed due to covid

staff, rooms and pool all excellent

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

pool was great for the kids and adults to cool off

room was cleaned, swimming pool was great, stuff were very friendly. 100% recommended

clean room nice pool friendly staff

had great facilities such as a hot tub and pool

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

swimming pool and alots of parking

rooms and beds were clean, had a pool and was walking distance to all attractions

they had a decent sized pool which we didn't get to use but it looked well maintained

the spa jacuzzi tub

rooms with a nice spa close to casino

no clean towels by pool. carpets could use replacement. elevator floor needs vaccuming

clean and love the swim pool

pool was great, arcade was fun

the pool looked outdated well the bottom did.

i don't like it, it's the pool, the water is not hot

the pool had no water in it. the wi if didn't work and the outlet by the bed didn't work.

under renovation, but not mad about it. no pool.

no sauna or pool or hot tub, one of those would have made it more enjoyable.

i booked the website listed a pool as an amenity

the pool use would have been nice and a more up to date tv as i was stuck with an old

pool was great and refreshing

some guests who don't read signs, no smoking in the pool area or patio..

loved the pool

quaint hotel with a nice outdoor pool

the pool and parking lot were clean and linens and towels were also new and clean

kids loved the cookies and the pool

we enjoyed the pool and hot tub

a lovely hotel with great spa and pool

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

pool was amazing.

also, i thought there was a pool, i thought i saw a pool in the

a pool would have been. nice. no outlet in bathroom for hair dryer

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the cheaper they have swimming

dated property, pool being filled in, very bumpy parking lot, bathroom extremely dated, limited or no

dated and no pool

the room was clean and comfortable and the kids really enjoyed the outside pool

the swimming pool was very nice

right beside timmies (always busy) had a tub in our room which was amazing & the pool was nice too

i liked that the property had a pool and a room with a jacuzzi tub

the pool outside was super clean

gym pool archades bar friendly staff housekeeping helpful

, pool , our room with view of city all excellent, did not use the arcade but it brought back

very clean hotel & excellent exercise room & swimming pool

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

pool facility wasn't ok

pool

swimming pool was small.

to the niagara falls pool service great clean rooms freshness at hotel everything is good

pool needs to be clean

everything. the room was very nice. top floor with a view. great staff. warm pool.

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

water in the pool was cold, many things out of order.

pool area was a little rundown

i wish the sauna and hot tub at the pool were open. might bring more people in.

the pool was extremely cold

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

gym was very small with outdated equipment

hotel, close to the falls, casino, and other attractuons

we had planned to walk to the casino because it s so close but had unexpected rain no big deal, it was only a 2 minute drive

m

no pool

no breakfast, no outdoor pool, staff provided accommodations when asked

t the fault of this hotel, but something which would affect all the hotels there) the swimming pool was not functional, but it was too cold to

pool or other amenities

pool next door dirty bad for guests to see

cleanliness, value for money, and the pool

pool, close to amenities, good office staff, maybe can fix internet because too slow, otherwise

it's better if there's indoor pool

they do have a pool

the swimming pool and how close it was for walking to clifton hill

easy check in great staff very clean. nice pool area

pool was very cold

swimming pool, hot tub, parking, everything was excellent

the pool and sauna

when i went to pool the kids came got in hot tub and stare at us

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour the night we were there

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

the pool was right outside our door and perfect size for the kids

easy to find, close to everything, nice pool and moderately clean room.

vid-19) but an overall great stay

the room was clean, the indoor pool had many lounge chairs, both inside and out, and the hotel was quiet at night

pool was open which was great to keep the kids occupied

very nice pool

lovely restaurant, cleanliness, and the pool.

outside pool was not opened yet

the pool

indoor and outdoor pool

so nice to have an indoor and outdoor pool

pool is closed due to renovation

swimming pool

the pool closed way too early!

pool was accessible and not right beside the main road

pool, location and check in staff!

the place is close to every main attraction' unfortunately could not use the swimming pool, but it looked great

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

the pool was very clean

location, loved the pool!

the kids loved the pool

love location clean pool friendly staff

also the pool has the view and the restaurant on 33rd floor spectacular view

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

many people fully clothed in the pool

is no pool right now

infinity pool with a fallsview was a plus too

no pool

the pool was crystal clear and very clean

be cool if the outdoor pool was updated to use

the pool is refreshing and clean

outdoor pool

it also has connected indoor and outdoor pools which the kids enjoyed

rooms are clean, pool is clean, staff is always friendly. close to restaurants.

everything sauna pool close to falls

lots of parking and nice pool area

pool and close to everything

the pool and a jacuzzi are also great additions

the pool area was nice

pool was a little boring.

everything was perfect love the beds and the swimming poolud83dude0a

pool was quite cool and the whirlpools needed a refresh, it didn't stop us from enjoying either

nice pool area

heated indoor pool was really warm

kids were able to enjoy the pool and hot tub which they loved

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

close to amenities the indoor hot tub and pool the restaurant downstairs in the building the newly renovated

friendly, helpful staff. loved the pool.

pool was empty which was great. awesome location to the hill. definitely recommend.

pool...location

pool was lovely well needed after a cold

they have a washer & dryer, pool, and parking ❤️

the pool had closed already

negative about the place was we didn't get out for a swim due to the pool being very unclean

the pool was a hit as well as the walk to and from the falls

the pool and grounds were

pool closed

fact that there is only 2 elevators and when checking out it takes so long to get down… the pool and hot tub could be bigger as well as the seating area for the size of the motel

hot tub & pool

there is a small pool that kids and adults can enjoy from 9am to 11pm which we availed of

indoor pool and jacuzzi

pool/hot tub, very clean & relaxing

the room was clean and well maintained, the pool was in excellent condition

loved the pool and hot tub and being able to book a timeslot so not worried other would enter

the patio and built in pool were bonus's

the pool, no easy accessibility

pool, hot tub, and free breakfast & parking

the swimming pool. very dirty pool

night we got one further away was a bit of a maze we went through a back door and were near the pool we had to just look for elevators to figure it out

pool area needs to be clean and free of rust and too much bleach in hot tub

good location,value for money and superb pool, breakfast was great.

good，hotel size is middle,breakfast is many choice and wonderful,staff is very helpful,swimming pool is clean ,spa is perfect

love having access to the pool and being able to walk everywhere we like to go

property was walking distance to everything. very nice warm pool. friendly staff.

it would be great to add a sauna to your swimming pool.

pool location

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

pool was very busy; parking onsite was super expensive (park at the casino instead

have swimming pool, nice restaurants near area and near the falls

pool breakfast.

kids friendly and the pool was open from 6 am to 12 am, fyi no life guard so be responsible with your

the food was excellant as well as the pool, gym and gift shoops

the pool and spa are very nice

pool and hot

we love the view from the room !!! and the pool and spa .

kids enjoyed the pool

the pool was a decent size

we loved the water park and the outdoor pool was a nice break in the afternoon

pool area was great,the changing facilities after checkout are very good

clean and comfortable - nice view to the pool

everything. the pool was fantastic and staff were amazing..

wave pool was great and my daughter enjoyed the quest so much

the pool area was beautiful

the pool is small and was cold.

he loved that he got his own room but wanted to stay in the pool haha

didn't realize our room had a whirlpool tub in it

the ring around the pool

were lots of kids enjoying the pool so i needed to wait until late in the evening for use of the hot tub

pool was just average. nothing special for a hotel that was otherwise excellent.

swimming pool was clean and warm for winter

the pool and customer service was very good

swimming pool too small

of course, that was the parent's fault for all the kids that were raising hell down there

requested early check in time and the staff said absolutely we can do that, when i get there i have to wait 2

we have small curious kids who pick up things and want to check things out

a clear notice could help prevent similar surprises specially for kids

the room was spacious. the gym was great and so was the pool. staff was amazing.

great location nice pool and hot tub

because the pool being right beside the lobby, it was a very strong smell of chlorine.

well maintained and clean hotel with a nice pool for the kids. very nice and helpful staff.

room was great the staff was very helpful, hotel was very clean and pool area was clean and with lots of clean towels

the pool was out of service and no internal restaurant would of been nice

noisey pool area

breakfast is handy to have in the morning to start the day included in the price and i like the pool the pool warm

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

the pool was lovely and warm

pool and free breakfast also the staff were all really nice and the location you can t beat

loved everything but found the pool a bit too cold and the hot tub a bit too hot.

clean and indoor pool

the continental breakfast was excellent, the pool clean.

the pool was much larger than the average hotel pool

pool for everyone as well

no indoor pool

warm pool & perfect location. great beds.

and my girls enjoyed the heated pool

the pool is an a+

rooms were great and loved the swimming pool

to jim and pool is not obvious and not offered at the desk during registration $5 strarbacks was mentioned for

felt the room was a little too small. there was no pool just to relax. not at water park.

the amazing pool area.

not enough towels to bring to pool..had to pay for towels.

the pool

the hotel staff is exceptionally friendly and helpful and the outdoor pool is great

parking fee, and outdoor pool is not heated as advertised.

there was an outdoor pool and rooftop where you could see nice views and fireworks

pool should be lit brighter which should make things more welcoming

only thing we don t like is the indoor pool it was cold the water than the room temperature,maybe a piece of request,would you mind to put

pool closed for renovation

smell of swimming pool everywhere

great pool/spa area

my daughter loves the swimming pool

the pool was really nice

pool was great the room was excellent the staff were nice and friendly the property was very clean

no indoor pool or hot tub

many bricks around pool loose

the outside pool was very clean and well kept :) we will see you again soon

the location price size of rooms and pool

nice pool and hot tub looking out side was nice

we also enjoyed having access to the pool and hot tub to unwind and relax our sore feet

pool and hot tub were great & clean (also dated but we didn't mind) great value overall

the pool had a funny smell

staff helpful. price ' pool

the only issue was that the pool was under maintenance so unable to enjoy the pool.

clean, breakfast, swimming pool, location

coffee maker in room, and lobby was clean, staff very nice and friendly, we went for a swim the pool temperature was perfect and pool and surrounding area was clean

the pool was available for use and breakfast was brought to the room due to restrictions

thoroughly enjoyed my stay. great pool. breakfast. free parking. fabulous staff.