helpful sraff, the beautiful room with abalcony, the pool

pool was the perfect spot for relaxing before bed

spa, pool, exercise room, location, staff, were all excellent

of our party used the pool, excellent

the pool temperature! this alone will bring us back with the family.

the outdoor pool was a treat i definitely enjoyed

pool

i didn t have a chance to use the pool, but what i observed it s small and to many people

we loved the outdoor pool and hot tub! the staff were very friendly and helpful.

outdoor pool was warm and sheltered from the wind - despite the 14 degree temperature it

loved the pool hot tub

the bed was incredibly comfortable, and the amenities, including the pool and spa, were truly top-notch

the room was very comfortable, and the pool/hot tub/sauna were very nice

we love the large hot tub, always spotless and large well maintained pool with tons of glass for natural light and loads of plants

the pool was very nice. the room was a nice size.

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

we missed out on the large 'bird bath' type pool due to our time of year but the staff were wonderful

my daughter really liked the pool, she never got out of it, and neither did my son

pool was heated and very clean the property was well maintained

loved the heated pool and large deck with multiple furniture.

reception was excellent. loved the pool and hot tub room was spacious, neat and very clean

how spacious the rooms were, the staff is great and the pool and hot tub is a plus!

they should have better signs to the pool area

stay and value for money, very comfortable beds and nice courtyard and pool

the pool was wonderful

the pool was very nice, with nice big windows that made you feel like you were outside

we liked the fact that the pool stayed open late, the hotel breakfast was delicious, and the location was perfect

swimming pool

didn’t like that you couldn’t walk out from the pool to the patio

location. the pool.

great facilities at the hotel (laundry/pool/gym

maybe robes so when we go to the pool

pool area was clean and comfortable

the size of the room and the swimming pool were amazing

pool was very nice as well as the outside space

if you have a indoor pool it will be great

pool

there’s no pool, no coffee, no lounge area

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

no pool or fitness facilities

staff,clean, love all the flowers, great room service checking in was great easy micheal was great help

the room size was excellent, the bedding was good, and breakfast and room service was excellent.

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

nothing! except maybe keep in mind to avoid disappointment- the gym closes early on weekends!

swimming at the hotel pool only to find that the it was closed between 1-4pm to accommodate a kids camp

everything. the pool was fantastic and staff were amazing..

we loved the facility. water park was fun outside pool was nice.

there were 2 main walk in pools intended for little ones, a wave pool and a pool with slides

would be great to have more recycle and compost in pool area

the water park was clean, lifeguards were impressive, and the pool water was warm!

i had no clue there was wifi

there is free parking and wifi

bit spotty)

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased safety

wifi

many bricks around pool loose

enjoyed the outdoor pool, enjoyed our spa tub, comfy bed.

the outside pool was very clean and well kept :) we will see you again soon

the large outdoor pool was heated to 82° while air temp was 69°, while new

pool was great the room was excellent the staff were nice and friendly the property was very clean

clean, breakfast, swimming pool, location

coffee maker in room, and lobby was clean, staff very nice and friendly, we went for a swim the pool temperature was perfect and pool and surrounding area was clean

the only issue was that the pool was under maintenance so unable to enjoy the pool.

pool hours from 9 am to 9 pm are good

thoroughly enjoyed my stay. great pool. breakfast. free parking. fabulous staff.

a swimming pool has been under renovation. no promises when the project is completed.

the elevator button is not efficient on the second floor where the pool and the gym is

no gym no swimming pool noisy air conditioner

and the pool was on the colder side

had great amenities including workout room, pool, second floor, outdoor deck with use of barbecue and wonderful breakfast

we loved the pool and sauna facilities

fresh breakfast daily, coffee is great, two pools are wonderful, loved the sauna and location is perfect

staff were fantastic they were helpful and friendly warm swimming pool and good size jacuzzi comfortable beds reasonable size rooms well places just off the highway

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and spacious

clean, comfortable, indoor and outdoor pool. friendly staff.

i like everything but i wish there was an outside pool.

location, staff, pool, breakfast, pet friendly

pool area was the best

breakfast and swimming pool

staff, free parking free breakfast, cleanliness of room, pool and hotel, wheelchair friendly huge bathroom

especially the pool given how warm it was

it was clean! pool was great!

could use a bit of tlc in a few places, and complete pool repairs asap.

because i stayed in fall no pool. would be nice if they had a hot tub.

no breakfast and the pool was closed

swimming pool and alots of parking

nothing much. the pool was drained in the summer. superficially, the hotel was outdated

was nice and also management was good taking care of what we need and highly recommend that place pool was nice and open 24

rooms and beds were clean, had a pool and was walking distance to all attractions

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

the pool and hot tub were awesome

loved everything but found the pool a bit too cold and the hot tub a bit too hot.

the pool was much larger than the average hotel pool

good size jacuzzi and pool

clean and indoor pool

big and comfort room. we got breakfast early in the morning (5:00 am)

excellent ..breakfast items . we love it...

everything worked nicely, the spa tub, the shower, all of the lights

value for money, breakfast included, free parking, all attractions just walking distance, very

the breakfast was a bonus for my kids

love having access to the pool and being able to walk everywhere we like to go

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

it would be great to add a sauna to your swimming pool.

pool hours

nice pool, wifi and coffee pot in room

breakfast area, view of the cafeteria and pool from the room window

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

pool and free breakfast also the staff were all really nice and the location you can t beat

the pool was lovely and warm

i like the pool, and the hotel is always clean

check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

the outside bar is great!

on site breakfast was good. bed was comfy. everything was clean!

breakfast was excellent. location was perfect. very clean.

didn’t have the breakfast, the location is good, easy to find right off the highway

the swimming pool and how close it was for walking to clifton hill

pool, close to amenities, good office staff, maybe can fix internet because too slow, otherwise

microwave fridge pool all were good bonuses to stay 2 blocks from clifton hill and it was very budget

s small and on a parking lot, but nevertheless)

cleanliness, value for money, and the pool

room was clean , air conditioner worked great and pool was nice and clean

so close to everything for a great price the kids loved the pool. the pool is great.

love location clean pool friendly staff

the pool was very clean

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

nothing i didn’t like. i did not see the pool.

pool hours should be longer

much to offer onsite, arcade, pool, bowling, sauna, fitness room, restaurant and cafe

the hotel features a fantastic pool, and the sixth-floor loft is a standout

i also enjoyed the pool

the pool to be open later.

not enough towels to bring to pool..had to pay for towels.

it was my son 13th birthday & he loved it especially that was can go straight to the indoor pool to him was

felt the room was a little too small. there was no pool just to relax. not at water park.

the pool

pool is so small, only eight at a time

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour the night we were there

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked

easy to find, close to everything, nice pool and moderately clean room.

the pool is well taken care of, clean

a little more handicap friendly. a hoyer in pool would be appreciated

nice pool and hot tub looking out side was nice

we also enjoyed having access to the pool and hot tub to unwind and relax our sore feet

pool and hot tub were great & clean (also dated but we didn't mind) great value overall

the location, pool facilities & the view

great staff, convenient location. clean facilities. pool and hot tub were also great

did not have chance to use the pool this time but will next time

room was great the staff was very helpful, hotel was very clean and pool area was clean and with lots of clean towels

the pool was out of service and no internal restaurant would of been nice

great location nice pool and hot tub

has an indoor pool

pool was empty which was great. awesome location to the hill. definitely recommend.

only negative that i experienced were the plastic chairs around the pool area

wished the pool stayed open later

friendly, helpful staff. loved the pool.

mostly, i love there pool

kids loved the pool

the location was amazing, pool was clean, staff was excellent

perfect place very beautiful with that swimming pool

nice pool

breakfast was great and some time in the pool with family.

the pool was great, free breakfast was a bonus, the room was nice as well

it was sick my son love the pool

my kids love the pool

extra fee for parking. limited pool hours.

pool closed for renovation

loved that adult time in the pool was from noon till 6pm

the pool and the breakfast

smell of swimming pool everywhere

loved the location. the pool was nice. staff were really friendly and helpful.

room comfortable bed jacuzzi tub free wifi and a great continental breakfast with french pressed coffee excellent stay and the spa looks

rooms are very big and clean, spa and restaurant on the property

amazing property and service! also spa and restaurant were outstanding!

room was magnificent, services

how the continental breakfast was provided to us as room service

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

rooms were great and loved the swimming pool

the location is perfect; the pool access was a bonus.

pool is outdoors

and my girls enjoyed the heated pool

the pool was a nice bonus, the kids had a blast

fact that there is only 2 elevators and when checking out it takes so long to get down… the pool and hot tub could be bigger as well as the seating area for the size of the motel

we also used the pool while we were there

the stair to the pool were very slippery and didn’t have any grip on them

hot tub & pool

no pool

we could n9t use the pool. when they said there was a pool

the pool was out of order - staff explained why so it was not an issue.

the pool was not available

no pool for the kids. no breakfast.

although we didn't use the pool, it seemed a bit small

the amenities offered, such as the fitness center and the pool, were well-maintained and added to the overall enjoyment of my stay

only thing we don t like is the indoor pool it was cold the water than the room temperature,maybe a piece of request,would you mind to put

parking fee, and outdoor pool is not heated as advertised.

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

room was cleaned, swimming pool was great, stuff were very friendly. 100% recommended

clean room nice pool friendly staff

had great facilities such as a hot tub and pool

pool was great for the kids and adults to cool off

staff was great, pool and hottub super clean! i'd stay again

rooms are clean, pool is clean, staff is always friendly. close to restaurants.

everything sauna pool close to falls

it also has connected indoor and outdoor pools which the kids enjoyed

pool and close to everything

everything. the room was very nice. top floor with a view. great staff. warm pool.

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

swimming pool was small.

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

we also enjoyed having access to the pool, although it could use a bit more cleaning

chair needs modernizing too heaven tpo pull and sit also no wheelchair door accesibility for pool door heavy to push open need updated

pool was very cold

the pool and sauna

the swimming pool was cold, and the hot bath-tap was giving bubbles.

on wrilpool were not working and the pool was a little cooled for in door

chlorine in pool water was very strong.

outside pool was not opened yet

the indoor pool was also very nice

pool was awesome

great location and very clean. was great to have an indoor and outdoor pool

checked the pool multiple times during my stay, but the water was consistently unclear, making it inconvenient

water in the pool was cold, many things out of order.

cons: pool was closed during our stay for renovations (not a huge deal)

pool was advertised as heated but didn’t meet this claim

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

crystal clear pool

clean room nice pool

big room, lovely swimming pool, friendly host!

very clean. great location. friendly staff nice pool

the pool was very inviting

there’s no safe available. swimming pool was out of operation.

no amenities here when not in pool season, but that’s all we needed

has a small outdoor pool which i didnt expect

pool was closed

only thing i didn't like is the pool was not maintained and it was hot outside so we would have taken a dip if

the pool was roped

the hotel needs some general renovation. the pool was closed.

pool closed

size of pool

the pool is not working and there’s no coffee shop

i couldn’t find pool. think they might have been using ho jos across street

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

wonderful location close to the american falls. excellent restaurant. loved the pool!

swimming pool vary cold

seemed to be smaller than queen size, and woman cleaning pool area didn't know the time it opened, and the

pool closed too early for us to enjoy

i didn't see a pool, and it's too noisy

comfortable beds and pillows, clean rooms, friendly service, great pools, fridge and safe in the room

if they had a pool or jacuzzi and better breakfast it would have been even better for me.

had pool, but no pool

the staff was great, room was nice and clean, the facility was clean. pool was nice and warm

jacouzi in the room, and the pool nice and warm. it was a nice relaxing stay, again.

pool, cleanliness

the pool was smaaaaaaall

pool table is down for a while to the guest services gave me 10 free tokens for the

no pool and the exterior could do with some fresh paint and stairs need some work

the exterior is a little run down and the pool was not functional but we didn't really require it so no big deal

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

because of covid no pool in water could use updating, property was not look after

television- not hooked up to any programming pool non

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the cheaper they have swimming

breakfast not even coffee no pool and my tv didn't work

no pool

dated and no pool

dated property, pool being filled in, very bumpy parking lot, bathroom extremely dated, limited or no

the pool use would have been nice and a more up to date tv as i was stuck with an old

was a pool, however it was empty and my kids were a tad disappointed

no pool…

under renovation, but not mad about it. no pool.

no sauna or pool or hot tub, one of those would have made it more enjoyable.

pool,restaurants hot tub

loved that everything was in place regarding covid-19,we were able to enjoy the pool without any worry the pool attendant steve was great and very helpful ,everyone from front

we had the courtyard room where you see the view of the pool from the room

pool was excellent, in a garden setting and with play area for the children's

beds were really comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase of a rainy day on your trip

the spa jacuzzi tub

rooms with a nice spa close to casino

a lovely hotel with great spa and pool

we enjoyed the pool and hot tub

kids loved the cookies and the pool

in my case i also had the possibility to use the swimming pool and the gym

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

clean and love the swim pool

no clean towels by pool. carpets could use replacement. elevator floor needs vaccuming

family hotel with pool included

bad cable, pool needs maintenance, parking should be free

it had a clean small pool

the pool is under construction

room was very clean, pool was super, staff very friendly and accomodating

only thing that i didnt like was the pool was down

also the pool was a good size for us

lovely restaurant, cleanliness, and the pool.

pool could be a bit warmer but it was all good

the swimming pool; a room

1 pool indoors only

the room was clean, the indoor pool had many lounge chairs, both inside and out, and the hotel was quiet at night

the location, layout, accommodation, staff, accessibility, view, on site starbucks, indoor pool, elevators, cleanliness, staff friendliness, pet friendly were beyond my expectations

i love the room and the staff plus the pool

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

pool staff were friendly

pool and other facilities were clean and accessible

pool area

pool and hot tub were open which was nice

the pool area was extraordinary!!! very well done. with safety top priority

location and the pool area

parking was easy and the pool was nice

had a nice swim in the pool

we had fun in the pool and they never ran out of towels

location i even used the pool although i did have to request pool towels but they brought them right away

indoor pool and excellent bar, staff was very friendly and helpful. excellent breakfast buffet.

the pool was small but not a huge deal.

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

no pool in tower b

pool too busy and too much chlorine to enjoy swimming. no family/children’s channel on tv.

pool opens too late in morning

, pool , our room with view of city all excellent, did not use the arcade but it brought back

pool was a little too deep for kids

swam in pool but never able to use hot tub

love t set up of te check in area the pool nd hot tub my kids enjoyed

very clean room/bathroom/lobby/pool area

fun indoor pool and hot tub. clean room.