was exceptionally nice especially rena , it had all the amenities, just need enclosed / inside pool and this one would be a perfect

biggest disappointment was the pool was closed with no prior knowledge (due to covid)

pool not open

no pool

small pool

pool closed

disappointed in size of swimming pool!

friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village, adjacent convenience store/gas, cracker barrel, and metro

pool was in the parking lot with a wire fence.

the pool was kept clean the whole entire stay

pool was closed a lot mostly due to weather

com and that website make it look decent, offered breakfast, a pool said clean rooms, etc, and when i arrived nothing was like it said, they didn't offer

the pool was under renovation upon arrival with several children in our party that was a little

pool was clean and open

good atmosphere, outside pool, breakfast.

breakfast was good and i liked that the indoor pool was still open.

we stayed all weekend & even went to the pool

pool could've been cooler

pool was cold per my kids lol

indoor pool

was very clean, comfortable, the staff was super friendly and nice the breakfast was great the pool was so relaxing and

the pool was very small

pool looked dirty.

the pool was unheated! so cold!

good breakfast, pool and gym area really clean

the friendly staff, and the pool being open late in the season.

pool was nice

good rooms, great staff, clean pool, decent breakfast, nice little fitness

the pool is small but nice,we didn't have breakfast but smelled

the beds too small,pool wasn't available

pool could have been open

the pool wasn't opened.

choose for pool and was not open until i was checking out very disappointed

staff were helpful and friendly. pool and spa were wonderful

the pool was under construction

the bathroom was to my extremely picky standards, the staff was nice, and the complimentary breakfast was great

the hot, complimentary breakfast that they served every morning was overall the best hotel breakfast i have ever had

breakfast was great. nice variety. hotel was quiet.

location, price, staff, cleanliness, breakfast, comfort

the room was neat and clean. the gym was handy, and well equipped.

then the pool and of course my room

the breakfast and the pool.

nice pool

excellent value, comfortable beds, clean pool

love the staff , and the upgrades the pool and most of all they keep me safe, u won't catch me anywhere but there

pool area still open and practicing covid restrictions a plus

this property would have scored a 10 had their pool been open. i wish they had warned us.

we went there primarily bc of the indoor pool. when we arrived the pool was without water.

my room and the public areas in the hotel was very clean and the i loved that the pool was well maintained

closed pool in august.

the pool is still closed and really it should be open by now

love the pool also

full garbage can near the pool, even though there were only 3 people at any time.

good location, nice property, the pool was inviting, the rooms were nice

pool was dirty

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it is

the nicest aspects of the hotel were the cleanliness, the indoor pool, and the staff

i did not like that the pool wasn't open and the breakfast didn't have much flavor.

food, pool. bed was comfortable

the pool

great location very clean great breakfast

breakfast was amazing, i travel often, and this is the best breakfast ever

rooms were clean and newly remolded the hotel was nice and modern looking was given a great breakfast and the staff was very friendly as

very cheery and attentive to the breakfast area and its cleanliness

the food was okay great selection of breakfast food

clean room was spacious my kids loved the outdoor pool i would be back to this hotel for my next

oh 1 more thing they havea really really nice swimming pool the water is crystal clear they really do a good job taking carw of this property

from the check to the sparkling clean pool

having the pool right next to the room!

everything else. big beautiful room. nice pool facility.

awesome pool, spa, service, views, food

enjoyed to much to list the art gallery, the room cleanliness the 1808 bar and restaurant pool & spa

the indoor outdoor pool and spa was amazing

from the room service to the spa day, the elegant swimming pool to the art gallery

clean, extremely quiet, very luxurious, very nice spa and pool

nothing really, the pool was at the very back of the hotel, but no big deal.

every sraff memeber was so kind. rooms was spotless and the pool was in working order.

clean, close to the highway. nice small pool

we loved the pool and the room cleanliness

pool is small there was a teams of kids in it from daylight till dark. but they were having fun

you a more private atmosphere - the back of the hotel sits on a small river and wooded area, the pool room is very nice which also overlooks the woods

pool was out of service

indoor pool is very small and smelled like chemicals and was hard to breathe

the pool was not open

the pool water could be a little warmerq

believe the pool area should be opened later for anyone over the age of 18

pool was not operational during visit

the pool was closed and we were not told about that.

bed was comfortable, room was clean, loved the pool

room, pool, and the breakfast was great

was great except the pool

the only thing i was disappointed in was the pool was ice cold and we couldn’t swim.

nice common area to eat take out, nice pool area, good complimentary breakfast and coffee all day/night

pool was advertised online

i just wish the pool had been indoors.

my girls liked the pool. i loved the nice size of the room.

convenience newness pool/workout area good food

had to wait 10-15 minutes during pool hours for the pool to be cleaned, which was slightly inconvenient

pool was so cold

good service very clean the pool was great

the breakfast

breakfast included. convenient parking.

the breakfast could have been a little bit better

was super comfortable staff was very very kind and helpful breakfast was very good close to

was the weekend it snowed and they didnt plow the parking lot

would have been a perfect 10 if there was a jacuzzi in the pool area

it was very hot and stuffy in the pool area.

the pool did not have towels but it was explained that they were very behind on laundry so i won't

the pool was smaller but perfect for what we needed

nothing really i guess mabe the pool could be a little bit bigger

the whole facility was very clean, including the pool

surprised the pool was closed since it’s still so hot.

breakfast bar delicious parking free bed comfortable pool open

nice outdoor pool

pool was not open & should have been by may

lots of shady people hanging out at the pool for only a few registered guest

would be nice for them to have an inside pool

pool

balcony overlooking the pool

price for room with a pool and bar

i did not like the scenery from the room and the pool is very small

e kind you shouldn't smell unless unbalanced) walls made of paper

pool was so dirty you couldn t not and would not want to swim in it

the pool will be bigger

caleb at front desk very helpful. enjoyed using the pool with family.

the swimming pool was y.

love the pool,workout room

close to where we needed to be. nice pool.

we used the pool too

it had a pool ,the staff were nice

pool area indoors was too hot. it was hotter inside than outside.

our suite, the pool, breakfast

the indoor pool and workout area but also the location is in a great area

swimming pool was closed for repair

the breakfast was really good!! we had plenty of space. the kids loved the pool as well!!

pool was dirty

pool is small & early check in fee

the only thing is i wish the pool was open on the one hot day

i loved everything, sucks tha the pool was closed

pool should be open longer

we also enjoyed the pool

breakfast, tea, and pool

that the pool was being renovated

besides the pool being closed because if covid nothing.

and the quality of room ud83dudc4c i was super impressed with our whole experience from the room, pool, breakfast and staff

pool was under construction. no elevator.

i like the price an of course that they have a pool there great

friendly workers nice rooms pool

no pool, night check in staff was rude!

pool was broken but the hotel smelled like pool so my children were upset considering i was looking

the pool is tiny.

pool was not open.

keep creeping up but we can count on their overall high quality for the basics

small pool

pool, lobby, staff

the indoor pool w/jaccuzi was lovely as well

pool was not up and runnning. fitness area was small

we loved the indoor pool with the jacuzzi

wish the inside pool was open but was closed due to maintenance which is understandable and that definitely doesn't

the indoor pool was extremely small

they closed to gym at 9 instead of 10 like the sign said lol

early check in. good location

elevator did not work, gym equipment was broken, stairs could use a good vacuuming job.

inside pool & gym

the gym equipment did not work.

staff, comfortability, value, beauty, services offered (restaurant, bar, complimentary services, pool etc) (-)i would love them to heat pool and pool room more. (+) lots of amenities for the price:indoor pool, hot tub, full breakfast and cocktail hour with tasty appetizers (+) great pool, full hot breakfast, and complimentary drink reception in the beautiful lobby (+)family really enjoyed the indoor pool and the staff was wonderful and room was very spacious and (+) truly a refreshing stay, clean everything, superb breakfast bar, pool was warm and clean, and the marines were celebrating their 249th birthday while we were there, (-)the pool water being cold. (+)the price and the size of the indoor pool (-)the pool didn t function. (+)in door out door pool.

asked for extra wash clothes & towels due to the amount of kids i had, which was not in the room, but sunday morning i was able to go to front desk to receive

had horrific experience with leticia while waiting for the shuttle

got there late and the kids were hungry

room service on point

loved the fact that the facility had the option to use the hotel next doors indoor pool

didn t have an indoor pool

breakfast options, friendly and helpful front desk staff, afternoon home baked cookies, outdoor pool

pool closed to early and water was super cool

dad and daughter couldn't get in the pool

i didn’t try the breakfast. but the overall experience was good

people gathered in laundry room.

i don't like that you have to pay $2.00 to wash laundry.

this motel is just very convenient and comfortable and very accommodating. great breakfast

laundry room stinks terrible!

the pool filter wasn’t working so we couldn’t use it.

came to this particular location because i knew it had a pool

indoor pool and 2

pool was closed

great hotel staff pool and breakfast!

pool wasn't open. eggs weren't good the next day

the bar. and the pool.

pool was closed, do to some kind of construction

pool was closed.

the beds were very comfortable, the rooms and hotel was clean. the pool was great

the pool was clean too

it’s clean the pool also was clean

the access to the pool

the pool was very clean and well maintained. rooms were clean.

wish pool was up a d going

but on the survey you ask about the swimming pool, i didn't get to see the pool

the pool

were too small and poor quality and you definitely need more tables and chairs around the pool

i wish the pool wouldn t have been closed so the kids could ve went swimming.

the pool was closed, and no amenities like a grill ect

has a nice indoor pool

picture of the pool on the website don’t look the same in person

very clean and the indoor pool was a good temperature. loved the room had a kitchen.

pool is definitely heated

pet friendly and pool for kids

pool is very nice

the pool was very enjoyable

beautiful clean pool

this included the door to the pool area

the pool was closed and the food wasn t good.

the pool was closed

do wish the checkout time was noon instead of 11, and i would like for the pool to be open later in the evening

view wasn't that great because they were renovating the pool and things around

no pool!! i do understand the reason though because of the pandemic.

pool and fitness center

the pool was very cold. also, they didn't make sure the towels were well stocked at the pool.

the staff was wonderful! so nice and helpful. loved the pool as well!

i liked the indoor pool an the room itself. it was plenty of room for me an the family.

close to our dance venue. pool was great

my bathroom was broken, and the ceiling to the pool was leaking.

the pool is very clean and was a pleasant dip

clean & organized & staff very nice ud83dude0abeds were comfortable & pool was nice

very clean, convenient location, with plenty of shopping and restaurant choices. wonderful pool!

also, didn't like that the pool was not cleaned out daily during

good location and the pool was great

advertised the pool yet it was not opened

clean, modern, nice staff, nice pool and pool deck area.

location and pool area

major complaint was the algae growing in the pool

pool no minimal complimtary coffee / breakfast

the pool is open until 10 that was an added bonus

the pool was just the right temp and the free breakfast, while small due to covid restrictions, still

the staff was nice and available pool was nice and clean

i really did enjoy it i liked the pool

the staff was friendly and helpful and the location was a positive. the pool was nice.

pool was not open

we tried out the pool which was nice and clean

the pool was untended and full of green slime - i know it might not be pool season yet but there are

pool needed cleaned

the pool was closed and the gym had nothing in it

there was a pool which my kids were so happy about and the hotel was very clean and decorated beautifully for

pool could’ve been warmer

we had went to the pool, it was very cold

everything,staff restaurant,room was perfect,clean pool,we would definitely stay again.

indoor pool was great and service was good

the pool closed at dusk, so was unable to use. tub would not drain in bathroom....

didn't get to check out the pool

pool was across the parking lot

rooms are clean and quiet could not ask for better except maybe a pool great

no pool inside

clean, friendly, pool was warm

breakfast was good. pool is heated.

pool was nice

she was very conscious of covid 19 criteria as she explained thoroughly arrangements for pool

i also swam in the swimming pool which was heated and very clean and nice and the temperature was warm in the room as well

the rooms were spotless, the pool was available, breakfast was available, stafff was extremely nice very professional

construction made it difficult to navigate to the property. pool was not available

staff !!! pool !!!

wonderful place, clean and tidy with a pool

beautiful pool, property, and rooms with views

breakfast is free and it is prime

the bathtub with feet, beautifully tiled bathroom, windows, yum-o healthy breakfast were among some of the special touches

staff, feel at home, beautiful place, love the breakfast

breakfast exceeded value expectations

it’s beautiful! great location and the best breakfast!!

pool had debris floating around in it

pool was closed and it was very hot, but just a little dissapointed

was great ,but was disappointed about the pool

people were smoking at the pool and also around the front door of the hotel

i was very upset that the pool was not open

pool closed

i loved the in door pool and jacuzzi… and bar

the pool was freezing cold

warmer indoor pool, fresher breakfast

clean, great pool, fantastic staff

breakfast on a weekend was over very early and nothing really to choose from

the kitchen utilities.....

breakfast

free parking, breakfast and it was clean.

clean rooms and nice kitchen

pool closed early

i didn't want to mess it up by sleeping in them lol i(my daughter especially) enjoyed the inside pool i will definitely be there

didn’t apply but pool was small and indoors and gym equipment was minimal and dated.

pool definately heated

my 9yr old enjoyed the pool

no elevator and the pool was not opened

pool was outside instead of inside.

pool and staff

location... close to everything pool breakfast included free parking

the only thing that i didn't like was that the pool was closed.

breakfast

out on the sidewalk outside their room (yes- you enter the room from the sidewalk) and the breakfast was cold cereal

outside was broke it had a lot of people walking around going from room to room no continental breakfast as

also'we went to enjoy the pool and had to leave after 30-45 mins because everywhere we sat we were being bitten by ants

hotel was exceptional, clean, and has many amenities to make your stay awesome, pool, fitness center, restaurants

room was very clean, staff were friendly and knowledgeable and the indoor pool was nice and clean

was so helpful , it was big, clean, inside outside pool

had a great time in the pool

very very nice elevators were clean the floors room was very clean very nice hotel we enjoyed the pool will definitely stay

staff, room, pool

wish the pool would have been open, but not a big deal.

only had an outdoor pool.

no indoor pool

was there during a soccer tournament so the pool was always packed

friendly staff. walking distance to many great bars and pool halls.

pool was shaded but clean.

pool

has a pool

the room were absolutely beautiful and the pool was nice.

swimming pool was closed without reasonable rationale

i loved the pool

bar, restaurant and pool all closed at 11. no option for free breakfast.

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

the pool was closed during our visit but that couldn’t be helped.

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

i loved the pool area

the cafe in the lobby has a great small menu all day, the indoor pool has outdoor seating to catch some sun and read

complimentary breakfast and bar coupon. room was nice and clean

room service has gone from actual plates, glasses, etc

best breakfast buffett in a big hotel

no room service, no hot breakfast, had to go get my towels myself from a cart in hallway

the breakfast was good and the staff was very helpful and friendly.