food, pool. bed was comfortable

the nicest aspects of the hotel were the cleanliness, the indoor pool, and the staff

pool was closed and breakfast was limited

pool green and closed

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it is

the breakfast was very good with a variety of foods to choose from

everything was awesome and the breakfast was amazing

breakfast was amazing, i travel often, and this is the best breakfast ever

very cheery and attentive to the breakfast area and its cleanliness

breakfast- hot items( eggs, sausages, etc.) weren't hot. drinks such as coffee, etc. were fine.

period so no breakfast and no pool

good location, nice property, the pool was inviting, the rooms were nice

wish the pool had been open.

the pool is still closed and really it should be open by now

love the pool also

having the pool right next to the room!

clean room was spacious my kids loved the outdoor pool i would be back to this hotel for my next

pillows and bed, clean pool, breakfast buffet, wooded area that made the hotel quiet against the

the rooms were very spacious clean my kids really enjoyed the pool

the pool was very ckean.

the breakfast bar was absolutely out of this world amazing and the pool was exceptionally well cared for and perfect on a hot day in august

disappointed in size of swimming pool!

pool closed

friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village, adjacent convenience store/gas, cracker barrel, and metro

pool was in the parking lot with a wire fence.

my room and the pool.

the pool was awesome

more towels in pool area but just swam longer till more got there not a big problem

pool area

the pool was fantastic

breakfast was amazing

had the fitness center opened which most hotels are saying they can't open bc of covid

clean, spacious room, great breakfast, friendly staf

fitness room had no weights.

breakfast served on time and was delicious with many choices

the room was great, very spacious and the pool was great!

pool was closed due to covid

no breakfast except on weekends but love the pool and hotel

convenient, comfortable bed nice pool

the room size and the pool

great front staff, friendly and fast check-in, great indoor pool, safe location.

the pool was a little small

pool was cold & breakfast closed early during the week so we almost missed it :o)

friendly staff, nice breakfast, loved the pool, spotless room

pool was small, wifi was horrible and cell reception almost depended on it but i also never did say

pool wasn't open

i liked everything about the room i had, and i liked that they have a pool.

they allowed us to sit at the secluded outdoor table near the pool and eat a picnic lunch until our room was ready

renovation looks great, pool was perfect for our son, and breakfast was far better than anticipated

was clean , the beds were comfortable, the breakfast was amazing, the pool was great and the staff was awesome

the pool is nice

was told by your representative that their pool was operating

no indoor pool

only had an outdoor pool.

very very nice elevators were clean the floors room was very clean very nice hotel we enjoyed the pool will definitely stay

wish the pool was heated other than that you can’t win all still plenty of fun things to do for the

pool was closed.

the pool was smaller than i expected but it was not crowded so that was not a deal breaker.

pool area

the clean outdoor pool. the staff and their great friendliness! the location.

i'm not sure how often the pool is cleaned but it looked like it was almost due for one.

so they had a very nice patio/designated b smoking area outside the door that led to the indoor pool

the pool was small but very clean

heater on the pool wasn't working, but they made arrangements for us to use the pool at the hotel next door, so

could have had outside pool, wish it was pet friendly

pool area was dirty

that the pool and gym was closed. but that's not what they told me when i booked my room.

to many unsupervised children in the pool.

no clean towels on 3 separate requests. waffle maker broken. pool down for 1 day.

except for the fact that they told me the pool was open when i made my reservations so that my kids could swim because that's what i was

biggest disappointment was the pool was closed with no prior knowledge (due to covid)

pool , inside enclosed

liking what i saw as far as entering the building with signs posted about spotty wi-fi and the pool being out of service due to renovations, i immediately assumed loud and probably not the best

pool and hot tub was clean and relaxing

no pool

the pool was a refreshing part of our day :) its close to shopping and dining

the pool being open

pool was soooooo crowded

no indoor pool.

no indoor pool

dirty pool

the pool was crowed with kids

loved our room, pool and breakfast

rained all weekend so couldn't get in pool.

the only issue experienced the pool was extremely cold

was what appeared to ve a homeless person using the pool with all their luggage with them laid out poolside'this person appeared to ve somewhat ' out

pool was not open/operable

only negative is the pool closes way to early 8:00pm

the pool area was very clean and quiet which i thoroughly enjoyed

was very sad that the pool wasn’t open

pool still closed there were teenagers running up & down hallway at 11pm

the pool was untended and full of green slime - i know it might not be pool season yet but there are

pool needed cleaned

pool was not open

pool was closed

wiah it had an indoor pool.

the pool was closed, and there wasn't the normal big breakfast.

the booking.com the way it doesn't state a deposit if paying by cash. the pool was rather dirty,

stayed at the best western because it had a swimming pool my grandchildren enjoyed it very much we will be happy if we are able to stop here

the pool was lovely.

pool was closed

it was very nice and the pool and breakfast were very good

still no sit down breakfast. pool was closed

pool was clean, location was great for us

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

clean rooms pool is open

nice pool✅ud83dudc4d

the regulation on the swimming pool but was fine

also the year round swimming pool wasn't open

they should keep the pool open later

no outside plugs no indoor pool

had a nice view over next to the pool overlooking also a field

was fine, stayed here before , grounds are clean, pool was very clean, ck in and ck out was quick

place with a clean pool and a fresh tidy room

great to see your pool was open though

there was white stuff floating in the pool, but i was later told it was chlorine.

room smelled musty, carpet in first floor hallway not flat. pool needs repairs

no indoor pool

washcloths pool was to be open till 9pm front desk was adamant to close before 9

we enjoyed the outdoor pool

staff !!! pool !!!

the pool was amazing for me and my family to swim in and the beds felt amazing

the room was clean and the pool was fantastic

construction made it difficult to navigate to the property. pool was not available

the rooms were spotless, the pool was available, breakfast was available, stafff was extremely nice very professional

people were respectful of others, kids well behaved

amenities in room were nice and breakfast was very good also they kept breakfast area

great location, clean room and lobby area. great stay with kids.

kids were disappointed when they came back from playing in games and couldn't get into pool because

hall, but i think it is not the hotel responsibility, but the parents that don't educated their kids

breakfast is free and it is prime

the bathtub with feet, beautifully tiled bathroom, windows, yum-o healthy breakfast were among some of the special touches

good breakfast- mattress and pillow good promoting good rest

our breakfast was made to order from a menu and just delicious

breakfast is great

the cafe in the lobby has a great small menu all day, the indoor pool has outdoor seating to catch some sun and read

location. pool. room was comfortable.

the pool was closed during our visit but that couldn’t be helped.

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

due to covid the gym and pool was closed

great place to stay, the pool was a little small.

the pool was smaller than i had hoped.

new hotel, good pool

the pool too small not enough sun on that side

cold breakfast. pool closed.

pool water was a bit chilly as well as the pool room.

the children enjoyed the pool.

pool and bar was closed because of covid

friendly staff, clean pool,

gym and pool i didn't use but both looked nice, delicious free breakfast, bar open at night, very polite

the pool was wonderful

inside pool and jacuzzi and bar

pool

has a pool

didn t need to stay long but for a nights sleep showers and breakfast it was perfect and restful

all the attention went to the bar area

bathroom area design was very well thought out,,loved the hide away fridge and microwave, free breakfast and cooked to order,friendly

and kitchen staff was unbelievably rude and nasty when me and my family tried to get breakfast

room service horrible

i like the breakfast and everything was out and ready

breakfast wasn't that great

the breakfast

breakfast was ready at 6am each morning

the breakfast needs a lot of work. the juice was very watered down and so was the waffle mix.

the pool closed at 7pm

pool wasn't open

no pool no breakfast

that the indoor pool was closed and it was raining outside so not much to do.

pool was recently renovated and now heated

pool area was basically right in the parking lot with no privacy

the pool so noisy until closing time

sadly, the pool was not open, hoping that it will be next time, we were looking forward to it

pool wasnt open yet. wasnt the motel or the staffs fault. inspections, ya know.

i went while it was cold so no pool.. over all nothing bad to say about it.

i didn't get to enjoy the pool or the gym but they both looked nice

wish the pool had been open

there's a nice view of the pool from the breakfast area

nice large rooms love the pool and outside area nice grilling area

didn t like that the property pool is under construction until june, which sucks because i wanted to go swimming

pool, it wasn't that clean and it didn't feel like chlorine was in the water, they may have used

no indoor pool.

pool closed due to weather

the pool was the perfect temperature and they provide towels for you

the breakfast bar hit the spot and the pool was open till 10

the pool is closed but to covid. but the pool across the street at the hotel is open.

pool was closed, which was the main criteria for the hotel we were choosing because it was steamy

had hoped to use the outdoor swimming pool but it was locked

the pool was also closed during my stay

the bed was a little bad on my back but overall comfortable and the pool was closed

nice pool

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

the breakfast and bar were so good

the snack bar saved us but pizza availability would really have filled us

wish there was more pool time

food was good, pool and fitness room were nice. staff was helpful and friendly.

every sraff memeber was so kind. rooms was spotless and the pool was in working order.

bed was comfortable; nice breakfast offered; free hbo and wide variety of tv choices; outdoor pool looked great (we didn't use this or exercise facilities); parking was accessible and close;

and my girl son even got to get in the pool

bed was comfortable, room was clean, loved the pool

the pool was closed.

pool was closed. breakfast ends early

pool was not operational during visit

room, pool, and the breakfast was great

i just wish the pool had been indoors.

nice common area to eat take out, nice pool area, good complimentary breakfast and coffee all day/night

pool was advertised online

was great except the pool

the only thing i was disappointed in was the pool was ice cold and we couldn’t swim.

things on my first review the pictures online shows beautiful bedrooms a workout room a beautiful pool and free breakfast

the pool wasn't open, under construction....

no pool like in the pic it was full of mold graffiti and dirt

according to the website, there was a pool, but it was taped off and closed

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

gym

nice pool

everything else was great. nice pool and great location. rooms were nice and clean

pool

pool was out of service. only thing that was not ok for me.

fitness center good but indoor pool not available

the pool wasn’t open

the pool was closed and fitness room as well.

the pool inside

everything except the pool isn’t open! covid is dead that excuse is weak lol

the pool was clean and refreshing

indoor pool was awesome and the complimentary breakfast was convenient and delicious.

i enjoyed the pool and breakfast. great customer service. clean rooms.

pool temp could have been warmer considering it was indoors.

the pool needed to be warmer. it was cold and we weren't able to enjoy that unfortunately.

the pool was great, as was the fitness center