the pool being closed, but due to covid 19 that is outside of the property's control.

i’ll be glad when they can open the pool

cleanliness exceeded my expectations, especially in the pool area

pool hours could be extended as we didn’t get chance to use it

the pool was heated, which my husband and son loved

breakfast was wonderful ! pool area so clean everything was wonderful ! we will return !

bed were comfortable and our little one enjoyed the pool, location was perfect

pool area perfect

hot tub or bigger pool.

the pool was nice it was more than i

pool wasn t open

pool large and great for a dip after a long hot day

comfortable beds, great breakfast, nice pool

the outdoor pool was delightful, bigger than most

the pool and grounds were lovely

coffee in breakfast area terrible, they need better coffee

continental breakfast wasn’t stocked

could have a better breakfast

loved how clean the rooms and place was and had a great breakfast included.

i like a warm breakfast, but happy with at least what was served

no inside pool.

not use the pool

it's unfortunate there is not an indoor pool.

pool closed too early for the summer

out doors pool was not heated

needs a bigger pool

they need some chairs around the indoor pool

the indoor pool was actually warm

wish it would have had an indoor hot tub along with the pool

has a nice pool

the pool was closed

pool area and fitness center is mediocre

the pool room was really hot, and there were unsupervised teens horseplaying around little

were a ton of kids in the pool which kept the adults from being able to swim

pool workout room brakefast

nice pool

beds extra comfy. evcellent breakfast. heated pool

this description of the hotel it said there was a pool and a spa tub which let it to believe that there was a hot tub and there wasn't when we

staff, location, breakfast, pool, outside sitting areas,

the rooms, the pool, the experience w staff and great breakfast in the morning!

no outdoor pool

they had some problem with the elevator not working. gas was out no hot water or pool

the outside area by the pool is so cozy

hotel staff very nice and helpful there is a pool, no hot tub or sauna

an outdoor pool would be nice

the pool was clean

only didn't receive a 10 because the pool wasn't open

was right across the street the location was great two blocks from downtown and they also had a pool the staff was great we really enjoyed our time will definitely be back

great pool

rooms are big and have always been clean, comfy beds, clean pool

no lounge chairs at the pool

swimming pool was great also

location across from my old kentucky home state park, nice swimming pool with pretty landscaping around it

pool could open earlier.

the grandkids loved the pool rooms are simple but clean staff was very nice

the saltwater pool was awesome

room smelled a little musty and had some condensation/ water pooling with the air conditioning unit

pool is amazing

there were games to borrow and wonderful fire pits nearest the cutest pool area

loved the pool and courtyard

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs i

ol, breakfast); room--clean and comfortable.

the placement of the pool

pool area

the pool and hot tub were kept clean and tidy and the coffee in the lobby stayed stocked up and ready

staff, cleanliness, location, indoor pool and no pets.

the pool heating element was out so we didn't get to relax but overall it was great.

pool hours

pool was one of few hotels i've stayed in where the chlorine was not overwhelming

the children enjoyed the pool and exercise room, which were clean and orderly

the pool was great, very clean and well treated

the water in the pool was cold.

the pool area was clean as well

gym was smaller but the pool was heated with a large hot tub. so just shifted to a pool workout.

the inside pool and hot tub was really why we picked this hotel, everything else was a bonus

the only down fall was the pool was not open.

every thing but the pool the water was to cold the room was so hot you couldn't sit in their

the boys played in the pool and the wife loved the free wifi

only thing, the pool was great but the pool deck was really slippery but it was still ok.

unfortunately we came there strictly for the pool the pool was open and available it was extremely cold and the heater wasn't working but the

the pool and outside fire place are great

pool was a little too cool for my husband

nice pool, friendly staff and a good breakfast.

pool had very nice hours:6 am to 10 pm

pool could have been a little warmer.

pool was freezing lol:)

pool area in the workout room was excellent to and the breakfast was good it was worth the

tile surrounding the pool is very slippery and hazardous, especially for young children.

we didn't use the pool,but saw some families using it and enjoying themselves

the pool was odd. not very clean and barely open.

room, pool, parking

pool was perfect

the pool was empty. like, no water empty. but it was only mid may.

room, pool, breakfast area

nice pool with spa

pool water could be cleaner

just be glad when the pool is open

you have to make a reservation for the pool,we were unsure of this at first,but we ended up loving it

great breakfast, friendly staff, nice pool, clean room

my children had a great time in the pool

we went down to the pool area my daughter had a great time in the pool

good pool, breakfast was good

pool was open staff was great

the pool needs to be warmer

they loved the pool and how comfortable the beds were

pool was wonderful and very warm!

we went swimming in the indoor pool and the

their were parties going on, and the pool got shut down.

pool was a little dirty..

awesome that there is hot breakfast every morning. and the pool felt amazing.

the gym area needed some type of ventilation bad oder and no not from sweat all though i’m sure that

no discount offered even though pool, gym remain closed and breakfast not being served

the place was a great value for the price to have a full kitchen a decent breakfast and sitting around the fire at night was great

great kitchen area and good seating options

i appreciated the televisions, printer,&free laundry

nice pool area

it also has a indoor pool and spa that was clean

the pool was too cold during our stay.

the pool was a little small

hot tub and pool

the pool was warm and the gym had variety of options

sorry we didn t get to use the pool or gym

love the high ceilings, pool, gym, room size, restaurant, and scenery of the hotel

the hot tub in the pool area did not work but other than that the pool was great

indoor pool is a plus

clean, friendly staff, pool was heated to perfection, all around amazing experience.

the pool was closed with no notice when i booked the hotel.

the pool was also so pretty

the swimming pool was clean and comfortable - a lovely swim

adequate fitness center and nice-sized pool

the pool wasn't open due to lack of permit, which was a bummer

they state that the pool is heated but the water was freezing cold.

pool was indoors but there was a cute sun deck with lounge chairs

the pool was closed. having to pay pet fee each night. also being charged a

i was there for a business purpose, son there wasn't much time for me to take advantage of the pool or workout area

loved the pool and cleanliness of entire hotel. close to interstate.

a bit disappointed by the lack of pool/ whirlpool

the pool could of been a little cleaner

communication and maintenance. pool had food laying around garbage cans over glowing ect

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

pool area, additional common gathering areas, golf simulator room and speak easy

the speak easy was a good time, the pool party was also good time. the bar staff was top shelf!

restaurant and pool

went to the bar for a glass of wine entire staff was unorganized and made us feel as if they had no idea what

close the bar at 10

only suggestion is that the pool could have been warmer.

hotel i've ever stayed in & everything was working, the pool was open & the hot tub was working

clean pool and hot tubs are hard to find but yours was spotless

the pool and whirlpool were terrific

the pool area was clean & well maintained

the pool area was great for the kids

we did not have a chance to visit the pool- hopefully next year

it was clean, there was a pool, gym, bar, and patio.

no where 5 people in a 6 people room no linen for sleeper couch bed they ran out clean towels in pool area pool had a 5 person limit ran out of food breakfast, 2 mornings in a row at 8 am 1 entry

pool was amazingly the kids enjoyed it bc it was nice an warm

convenient location and lovely outdoor pool.

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

loved the room, the pool, the breakfast, the staff.

staff was super sweet, the food was delicious, the pool was very nice, quiet hotel.

i thought there was an indoor pool. that option would?ve been nice.

pool was heated, great for the kids

all the amenities for the kids pool, oversized jenga, pool table

rooms, staff, pool, cameras, pool tables, fire pit outside, close to food

the fun options of games- pool, jenga, connect four, and board games

also loved the pool table in the lounge

indoor pool and outdoor pool too small

new buidling with very spacious room. grandkids liked the pool.

we didn't use pool or gym

the pool should stay open to 11:00.

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

didn’t use the pool

like everything about this best western, breakfast, the pool, the staff,and very clean exterior and interior

loved the outdoor pool. close walking distances to restaurant and fast food.

room was nice and we enjoyed the pool staff and other guests were very nice and friendly

no inside pool

the friendly staff. the cleanliness of the hotel. the breakfast bar.

again another great best western perfect location, great room excellent breakfast and staff

helpful and friendly staff, wide selection of breakfast items, close to many stores, restaurants and highways

breakfast was very good

great breakfast buffet

pool hours should be extended, especially on the weekend

pool was small & one family had 8 kids with them

cleaning of the pool

the pool was clean and cozy, the breakfast was complete and delicious

pool was not ready

hot tub was hot and pool was clean

pool was closed but that was okay for us

the pool was clean and warm

the pool was closed the whole 3 night stay but loved the gym.

pool was closed, and this was very inconvenient

was very clean, shower was fantastic, hotel staff was very friendly, pool was nice' you name it, it was good

breakfast was amazing! pool and gym were awesome!

clean, big rooms, good hot breakfast, nice bar area, clean pool, easy ability to control the temperature in the room

there's a workout room and a pool

wish pool was warmer larger and there was a hot tub.

breakfast,staff,pool,room

repair the pool and be honest on the site if it is closed

hotel advertises an indoor pool

could use an indoor pool

pool was limited to 5 people at a time and was fairly small

nice room and nice pool.

figured with it being indoor pool it would have been heated

pool was to small

rooms/hotel was clean, pool was nice and overall great stay for our family

a peek at the indoor pool

breakfast was hot and delicious. the staff was friendly.

my kids loved the pool

the hotel was noisy from kids but i know that is not the hotels fault.

the breakfast food was flavorless compared to many hotel chains

there was a large crowd and i believe the kitchen staff was not used to the continued preparing and keeping up with demands

the pool was closed until the day we left but that was not their fault ph balance was off

i enjoyed sitting by the pool or sitting in one of the many patios

would have loved a hot tub in the pool area

gorgeous pool and rooms really really clean

the indoor heated pool, self service concession store and breakfast were great features

the pool was not crowded

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

awesome hotel. bed,exercise room,pool all great. clean rooms and a great staff.

breakfast was included had swimming pool staff was very nice

the pool was much too cold to enjoy.

the hot tub was out of order and the pool area looked a little aged.

they were doing so everything was a long wait check in ,check out happy hour,breakfast and pool

pool was ice cold

the pool area is very nice and the water isn t freezing which was a plus

staff, clean common areas, pool and room

the pool was quite small and the basketball court was as well.

outside fire doesn’t work and pool water is not too clean

the pool was very cold.

pool needed to be reserved to use

pool was not very nice could have been better if it was ready for us before we got in the chemicals

we used the pool and workout area and were impressed with both

nice gym, pool inside, comfortable and big rooms.

great gym! staff was friendly and helpful. free coffee, tea all day.

the breakfast was fantastic great selection and wonderful seating to enjoy your morning meal

nice gym, pool inside, comfortable and big rooms.

pool should open earlier in the morning. i like an early morning soak in the hot tub

indoor pool

the only “complaint” is that’s what you want to call it ud83dude02, the pool water was cold, the room is nice and heated, but the pool itself is not ud83dude14

complaint would be the pool was a little chilly and unfortunately the hot tub wasn't working but other than that it was

the pool area was also very nice

the pool was perfect

was a large party on our floor with multiple children who were local utilizing the pool

the kids enjoyed the pool

pool, bar, staff, cleanliness, and breakfast were perfect

pool was closed

i wish that the indoor pool had been open when i was there

clean, staff was nice, pool was clean and bathroom right next to pool convenient for families

the pool was small and no hot tub.

i love the design of the hotel and all of the amenities including the lounge downstairs and pool

pool, bar, breakfast bar, beautiful outdoor space for my dog

the beds were extremely comfortable, the breakfast was amazing and the staff were great

the breakfast options.

clean, comfortable beds, and a great breakfast for a reasonable rate

breakfast was great but they ran out

location and breakfast

we spent a few hours in the pool with the grandchildren

we missed the pool season. it was closed but nothing unexpected

they did not a inside pool.

pool area was closed for renovation, but i probably would not have used it anyway

pool and grounds were very well kept

air was off when we got there so room was hot. pool area was dirty from the night before.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

even the pool was indoor but cold as

the pool closed at 10

2 people could not fit well in the kitchen area at the same time

that the pool was closed

i was a great property. i love the fact that it had an indoor pool.

didn't have hot tub and phones in room didn't work and pool water wear too cold

pool was closed the whole time we were there.

pool was closed.

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

easy off the interstate, very quiet, great breakfast!

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone

with 2 kids with us, the deadbolt on the door didn't lock either

i loved the big walk-in showers and the hot breakfast.

to everything you really need, facilities were clean, laundry room available & front desk was helpful

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

pool was broken but fortunately the marriot next door let us use there s

residence inn is welcoming, it provided solid services, pools and exercise areas, wonderful breakfast and a staff always pleased to assist when needed

great pool and other amenities

full kitchen, room, pool

the fitness room and pool are clean and easily accessible

the pool was a little small and a hot tub would have been nice.

we injoyed the nice clean pool all to ourself.

the pool was freezing-they day it is heated but it is definitely not.

i enjoyed the heated pool and the gym area

i liked the fact it had an indoor pool and exercise room

pool area too small, couldn’t swim like we wanted too because there were so many kids, it was

pool was very small.

pool area was nice

pool was nice but floor was extremely slippery

it was very clean and the shower was great. awesome water pressure. the pool was nice as well.

the pool was small. they only aloud 5 people in the pool at one time.

the swimming pool!

pool could of been larger.

the room was very cozy and the pool was nice.

door knob was broken on the bathroom door (loose but still functional) the pool was not open, but also not advertised as open

pool was ok

everything, it was perfect. def, love the pool.

pool was closed our entire stay.

pool was a little rough.

pool was closed and i couldn't use the gym. but it's because of covid.

sack breakfast and pool closed due to coronavirus which is no ones fault

pool was very nice

pool was not open. this is the reason why we chose this hotel

breakfast and pool were definite upsides.

great happy hour, breakfast and pool!

clean, convenient location & pool with spa!

pool, whirlpool and fitness center were great

one of the few we were able to find with pool and hot tub open

a great pool and gym

i wish the pool area had a jacuzzi or hot tub.

breakfast was not include it. pool was inside too hot.

the pool was not in use

pool closed on monday didn’t get enjoy it it all while on vacation

pool limited due to covid