if all motels could be like this one. wow no complaints great breakfast

again another great best western perfect location, great room excellent breakfast and staff

00 pet fee was excessive

staff was great. good breakfast. room clean. bathtub a little old but adequate.

great breakfast buffet

that my grandkids could come and swim in the pool!

pool was closed, and this was very inconvenient

the pool was awesome

but honestly to be expected with a jacuzzi suite that stays moist and it was right by the indoor pool

pool was closed but that was okay for us

rooms/hotel was clean, pool was nice and overall great stay for our family

pool had way to much chemicals in it , just a drop of the water would burn your eyes out couldn't

pool was to small

wish the pool were heated. my kids wanted to swim

pool didnt open til noon.v

the fun options of games- pool, jenga, connect four, and board games

to restrictions the pool was by appointment in 1/2 hour slots and they did not sanitize the pool between guests so what

very clean, bed was comfortable and loved the pool table in the lobby.

being that everything is closed it was nice to play pool with my friend/coworker and feel like things were normal again even if it were for just a

pool was a little cold

new buidling with very spacious room. grandkids liked the pool.

we didn't use pool or gym

indoor pool and outdoor pool too small

the pool should stay open to 11:00.

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

didn’t use the pool

loved the outdoor pool. close walking distances to restaurant and fast food.

was not informed the pool was not open.

room was nice and we enjoyed the pool staff and other guests were very nice and friendly

no inside pool

the pool is also small

pool wasn’t open

pool was amazing and it was salt water

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making bathroom trips from the pool

the pool was very cold!

bed, and spa tub, and pool

no towels at the pool

swimming pool water and pool room were way too hot

should go until 10, pool was a little dirty

the breakfast options were great. the pool was a great size for my kids to play.

fitness room was a bit laughable (only 2 ellipticals and a treadmill -- that was it, no weights or

the front desk was very polite and informed us of the continental breakfast

comfortable, clean, friendly, decent breakfast (no protein).

only cereal and biscuits and gravy, would of liked some eggs or meat of some kind at breakfast.

fitness room. had to drive to restaurant.

pool was closed which stunk because we were there for baseball so we had hours to kill but they did

pictures showed an indoor pool which they did not have.

pool was outdoors.

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

pool was closed. bed was not comfortable.

the kids loved the pool

pool was good

pool and breakfast

the pool was perfect after a long day of walking

the heated indoor pool was so beautiful in it's design, perfectly clean & maintained

they need some chairs around the indoor pool

business center/ small pool

wish it would have had an indoor hot tub along with the pool

pool was really small, and even though it was close to downtown‘s bardstown, i didn’t realize

excellent gym and pool

pool was not operational, the entrance is rough for a lower sitting vehicle, after check in/out no

pool workout room brakefast

pool area and fitness center is mediocre

didn't help much with the pool or with the bill, they charged more the $500 after i paid with booking

the pool was nice the water was a little to cold for me very clean and lots of nearby restaurants loved

staff, location, breakfast, pool, outside sitting areas,

nice pool

pool was closed due to covid, but the gym was open. it didn't make much sense.

the pool was good

beds extra comfy. evcellent breakfast. heated pool

were hoping to enjoy the pool, but it has not been opened for the season yet

only downside was the pool wasn't up and running

the pool was clean

only didn't receive a 10 because the pool wasn't open

rooms are big and have always been clean, comfy beds, clean pool

room, pool, breakfast area

pool was perfect

the pool was empty. like, no water empty. but it was only mid may.

the pool was clean

nice pool

loved the pool. location was great.

there were games to borrow and wonderful fire pits nearest the cutest pool area

the saltwater pool was awesome

it was snowing but i'd like to return in the summer to take advantage of the pool area

liked everything from the room, the pool, the fire pits and the staff

extra towels in room for pool use

swimming pool was great also

location across from my old kentucky home state park, nice swimming pool with pretty landscaping around it

the pool was very clean and the grounds were very well kept

there's a pool

air was off when we got there so room was hot. pool area was dirty from the night before.

even the pool was indoor but cold as

the pool closed at 10

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

otherwise, the room was great, loved the kitchen/dining area

food breakfast and gym and pool

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

was very clean and quiet, free parking, nice swimming pool, very good breakfast

pool was closed.

pool was closed the whole time we were there.

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

breakfast was good. we loved the pillows and the cleaning staff were fantastic.

had three rooms to accommodate our family of 7 adults and 5 kids

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

was a huge wasp nest on back corner of hotel building by the pool

pool was not open

door knob was broken on the bathroom door (loose but still functional) the pool was not open, but also not advertised as open

pool was closed our entire stay.

the pool was closed

restaurant and pool

the speak easy was a good time, the pool party was also good time. the bar staff was top shelf!

pool area, additional common gathering areas, golf simulator room and speak easy

close the bar at 10

clerk was unaware of basic answers such as restaurant hours, bar hours, local recommendations, etc

fire pit outside near pool

they had some problem with the elevator not working. gas was out no hot water or pool

hotel staff very nice and helpful there is a pool, no hot tub or sauna

an outdoor pool would be nice

no outdoor pool

pool area was very nice but the water could be warmer

kids loved the pool

the pool was a little small

my son was pleased the pool was still open, and we got to reserve an hour timeslot for just us

it also has a indoor pool and spa that was clean

pool was clean, secure and open for reasonable time frame

breakfast was great and the pool was clean and fun for the

pool was not open. this is the reason why we chose this hotel

pool was very nice

the outdoor pool

pool area

the pool and hot tub were kept clean and tidy and the coffee in the lobby stayed stocked up and ready

clean, nice pool, friendly professional staff, and the breakfast was excellent

amenities

had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting

i little heard to find property because gps sent us a weird way in. pool closes early.

the swimming pool!

pool closed

unfortunately we didn't get to use rhe pool because it closed to early.

i was not told at check in that the pool was not ready yet.

the pool was warm and the gym had variety of options

fantastic front desk host. the best beds in the world. great pool. wonderful bathrooms.

love the high ceilings, pool, gym, room size, restaurant, and scenery of the hotel

the pool time and spa not open because covid 19

facilities, absolutely exceptional staff, delicious breakfast/brunch and nice indoor pool

clean and accommodating. pool/spa and breakfast.

the pool area was clean as well

pool wasn’t open due to covid. but understandable.

gym was smaller but the pool was heated with a large hot tub. so just shifted to a pool workout.

pool was good

the pool was amazing, super clean rooms and awesome staff. would definitely stay here again.

pool is open and breakfast is available, but breakfast is served by staff instead of being a

staff was extremely helpful in opening the pool for us (why we selected the hotel)

pool closed too early

pool wasn't open (which is fine, it was still chilly) but they should get a cover for it because

you have to make a reservation for the pool,we were unsure of this at first,but we ended up loving it

pool water could be cleaner

a small pool

pool was a little cloudy

just be glad when the pool is open

water temperature of the pool was shockingly cool.

i did not like the pool and jacuzzi. they were a bit outdated and gross looking.

we didn't use the pool,but saw some families using it and enjoying themselves

the pool was odd. not very clean and barely open.

tile surrounding the pool is very slippery and hazardous, especially for young children.

the children enjoyed the pool and exercise room, which were clean and orderly

very clean and staff was amazing. pool was very clean and warm. breakfast was phenomenal!!!

pool was overflowed with water and only 5 people is the max

pool hours

the pool was not accessible during our stay and we were really wanting to swim.

great pool

pool could have been a little warmer.

adequate breakfast, clean, pool

the pool and outside fire place are great

nice pool, friendly staff and a good breakfast.

the only down fall was the pool was not open.

the pool had to much chlorine

lisa, check in at desk super nice, pool was good for kids

only thing, the pool was great but the pool deck was really slippery but it was still ok.

unfortunately we came there strictly for the pool the pool was open and available it was extremely cold and the heater wasn't working but the

the swimming pool was clean and comfortable - a lovely swim

the pool needs extended hours

i really enjoyed the amenities such as the bar, pool, and room service

pool was a bit small, but it worked for the kids

the pool was also so pretty

pool was wonderful and very warm!

the pool was his favorite part of the stay

their were parties going on, and the pool got shut down.

the children really enjoyed the indoor pool

we went swimming in the indoor pool and the

due to covid the pool was closed and only a takeaway breakfast - however, that wasn’t the hotel’s fault and they

the indoor pool was freezing but other than that it was great!

pool was closed my last day

the pool needs to be warmer

good pool, breakfast was good

communication and maintenance. pool had food laying around garbage cans over glowing ect

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

pool was dirty

a bit disappointed by the lack of pool/ whirlpool

the pool could of been a little cleaner

clean pool and hot tubs are hard to find but yours was spotless

only suggestion is that the pool could have been warmer.

hotel i've ever stayed in & everything was working, the pool was open & the hot tub was working

the pool area was clean & well maintained

beds are super comfortable pool and hot tub were great staff was wonderful and the food spread in the evening was

pool area was very nice, big and clean

bummed their pool wasn t open

no pool but weren't there long enough

pool and rooms

all great. staff amanda at the pool good. front desk good.

pool was great

pool was really nice on such hot summer days

i can't think of anything that we didn't like except there was no hot tub and swimming pool only outside but that wasn't that big of deal but i could see where people wouldn't like that

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom floor

to get into the pool outside you had to have a separate key couldn't use your room key for entry

pool is outdoors so not open in winter

hot tub was not working and the pool was ice cold

updates in rooms. indoor pool.

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

pool, basketball

rooms, warm pool, excellent breakfast, helpful friendly staff (john and juanita very helpful), and excellent

didnt get to use the pool. it was closed by the time we got in.

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

my kids enjoyed the pool area

the pool could have been deeper and maybe a hot tub added

small swimming pool

the outside lounge area just outside the pool

we really enjoyed the pool, hot tub and the outside area

the pool was great and the beds were very comfortable

pool was extremely small, but we were with a bunch of kids

room was clean, the pool was a good temperature and open late, and they had water and coffee and tea available 24/7

the pool was shut down.

we did not see the pool

pool room needed more ventilation

indoor pool

place was clean, the staff was wonderful, and they had the best complimentary breakfast i have ever been to

very convenient plus had onsite laundry. free breakfast is a plus.

pool,gym was nasty, filter lights for the water cooler in gym indicating bad filter and no hand

laundry available

we loved that we had small kitchen the fridge was amazing and the stove top was top notch

needs indoor pool

thing i didn't like was the pool was closed

pool was clean with a great workout facility

my kids enjoyed the pool

location pool and breakfast

convenient location and lovely outdoor pool.

i thought there was an indoor pool. that option would?ve been nice.

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

only 1 lounge chair at the pool

online said heated pool, definitely didn't feel heated.

pool and eating areas closed due to covid restrictions.

it has a nice indoor pool and really spacious rooms with nice amenities in them

the pool the gym and the rooms are awesome

great pool and outdoor areas

wish the pool was open but all good

didn't like that you needed a reservation to use the pool

the description, it stayed that the pool was heated

pool was not large enough for the amount of people that wanted to get in and there was no hot tub

pool was cloudy and over chlorinated

water too cool in pool

the pool was nice and big for the kids and other guest

clean, inviting pool

pool no restaurant not being informed about them not being open

didn't like that the pool was cold and it was an indoor pool and there was no jacuzzi and or hot tub

we also would have liked if the pool was open a little later

they had a shuttle take us there

staff location and shuttle service

location, awesome staff, shuttle

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

pool was full of nasty like bugs

was brand new and the hotel pool was gorgeous

to do (convention, churchill downs) * friendly staff * very clean * comfortable rooms * nice pool and exercise arera * very quiet despite being booked solid and the busy traffic area *

pool could be a lot bigger for the size of hotel

loved setting out by the pool, it was very relaxing

clean, big rooms, good hot breakfast, nice bar area, clean pool, easy ability to control the temperature in the room

breakfast was amazing! pool and gym were awesome!

was very clean, shower was fantastic, hotel staff was very friendly, pool was nice' you name it, it was good

nice staff, good breakfast and good pool

the pool looked nice too, though we didn’t swim

the pool area was also very nice

the pool was a lil dirty but we still loved our stay

the pool was closed and that was a selling point for me to stay there.

pool should open earlier in the morning. i like an early morning soak in the hot tub

was very clean and had a breakfast and a pool and our rooms had living rooms

pool was not very nice could have been better if it was ready for us before we got in the chemicals

pool was great, the free breakfast was more than expected, the room was awesome, the staff were

the pool was quite small and the basketball court was as well.

the pool was very cold.

pool slightly small

nice gym, pool inside, comfortable and big rooms.

we used the pool and workout area and were impressed with both

breakfast wasn't the best ever, i made do with a bagel and a hard boiled egg.

great continental breakfast

nice gym, pool inside, comfortable and big rooms.

pool, bar, staff, cleanliness, and breakfast were perfect

the pool was perfect

need a bigger pool

wish it had a jacuzzi and sauna in the pool area

we liked the indoor pool. we loved our room and the staff was friendly.

pool was small & one family had 8 kids with them

spacious. quiet. roomy. the pool and outdoor seating was nice.

bed and pillows in the primary bedroom weren't comfortable and the outside grills by the pool could use some fixing up, otherwise everything else was great

room was clean, the pool and basketball court was a nice bonus for the kids

the pool was clean and cozy, the breakfast was complete and delicious

the pool was small. the kitchen area for the breakfast was very small.

repair the pool and be honest on the site if it is closed

hotel advertises an indoor pool

pool was closed when got there, but glad it was being cleaned and maintained

rooms were spacious and the breakfast was good. we got to enjoy the nice outdoor pool.