to town centre and durham cathedral i did not have breakfast the swimming pool was excellent car parking good safe and accessible friendly efficient and helpful

had use of the pool and spa facilities

swimming pool was cooled water everything top notch steam room etc but perhaps heated water does have a

swimming pool facilities were rather busy but still able to enjoy

swimming pool beautiful

loved the onsite swimming pool, jacuzzi, steam room and sauna and was happy to pay the discounted price of £15 pp ud83dude00

that you had to pay more to use the pool

never used the gym or pool bcoz we were too busy

the pool was a 10 second walk

conveniently located, friendly staff, clean comfortable room, well lit, there’s a spa/swimming pool/gym on site aswell

we were able to use the swimming pool which was really good and part of the soa complex

com it didn't tell you that the hydrotherapy pool and outside pool weren't included in the price so it was quite disappointing when we got there

comfortable luxury quiet peaceful. pool sauna jacuzzi steaming facilities amazing.

this hotel has it all spa, large pool, two golf courses and a two excellent a la cart restaurants

absolutely lovely hotel, room great, pool great, staff lovely

room was clean and comfortable , staff are friendly and polite and there s plenty of parking

was a lovely, clean hotel with a bar and restaurant

wifi not brilliant, think due to weather

cleanliness top class , great parking, nice bed , all round excellent

very comfortable room, lovely bar and restaurant.

plenty of on-site parking

our room had an issue with the spa bath and without hesitation, we were sent to the bar to have a couple of free drinks and given a free upgrade to the hot tub suite, and thanks to

breakfast very good location a little out of the way but we liked that

loved everything the phoenix suite was amazing and the spa bath was so nice, the bed was comfy the pillows were so good all of it was great

was amazing loved the touch of getting room service

staff friendly pool

copper bath in room had pool of water in the bottom of it, so not cleaned

there wasn t a swimming pool

the breakfast was also very nice and

we used netflix whilst there and had to connect the tv to my personal hotspot and the wifi signal wouldn't work for either of our phones or the smart tv without losing connection

private courtyard, with patio table chairs and luxury hot tub - even allocated own parking space

good choice at breakfast and plenty of staff serving in the restaurant

all our food was served hot and tasty and a delicious breakfast the following morning

loved the fire truck bar was very cosy can t wait to book again we where in the captain cooks room this time so will

really enjoyed my stay, got room service, used hot tub and felt nice & relaxed after my stay

helpful great little walks at the back of the hotel with children access to the spa including pool a big

very happy, free access to pool, steam room, sauna and jacuzzi

pool a bit expensive

relaxing atmosphere ,easy access, pool ,

pool was a little cold.

staff, location, room was beautiful, swimming pool, bar games for the kids, drink

food is to die for, kids love the pool and the dog loved his walkies

the pool and spa area is in need of renovation - i believe these are already planned for future

pool is due to have an update soon, as the changing rooms are poor

the separate wellness gym and pool, sauna and jacuzzi area are modernised as it is meant to be by the time of return in

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first impression,

thing this time was the pool was out of commotion for service or repairs but that couldn't be

swimming pool & spa area well controlled and managed

the pool the surrounding is abit grubby needs a good clean , when swimming could see dirty

grill bar full and only restaurant open was closed for private party.small swimming pool

particularly chantelle at breakfast

we had a lovely breakfast too with all the hot options cooked fresh

room slightly tired bar staff at evening wedding reception not friendly or polite

room was amazing and breakfast was nice too.

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot on

rooms and the bath practically olympic swimming pool size

the bed enormous and very comfy the bath was like a swimming pool

we had an evening meal and breakfast during our stay

i had mushroom egg benedict for breakfast for the first time and it was absolutely delicious could eat it every day

very cozy bed and well furnished, clean and well stocked mini bar and the restaurant was amazing great night away for our anniversary

didnt enjoy the pool so much as very crowded and the food isnt very nice unfortunately

will definitely come again and try out the spa and swimming pool

we used the pool and enjoyed the bar on the evening

was tidy and spacious, staff were great, food was lovely and quick, pool and spa facilities were

peak times when we arrived the pool and sauna etc was busy and was no space to sit but died down

freindly staff great location and great pool/gym

bonus of having a swimming pool

atmosphere, clean and spacious room.. nice pool

staff, great location, very clean and fantastic leisure facilities my 6 year old loved the pool

location and pool

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

amazing rooms, breakfast and pool. we will be visiting again!

excellent staff - in pool area/ ozone area - food fab

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

the lovely reception staff and spa staff. the location easy parking the room the service

pool small

staff all very friendly and great to have pool and steam room

pool a bit small and there is no sauna although there is a steam room.

didn't try the pool or evening meal so can't comment

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

the pool and spa and gym was very organised

indoor swimming pool is a bonus

e sauna steam room pool and jacuzzi

very good breakfast, friendly staff, good facilities such as swimming pool, sauna etc.

swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a

room pool and restaraunt

pool and jacuzzi

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

i didn't realise that there was a pool

friendly staff and excellent facilities - enjoyed the spa, sauna, steam room and pool - good value