good rooms which are quite recent in a nice area. the tapas bar down the road

bar downstairs was open late, so loud

there is a heated pool but we didnt try it - next time

pool, decor, good breakfast

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good english too

disappointed that the pool didn’t open until 12 noon

everything was excellent despite unusual layout the pool was incredible

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

we were sorry the outdoor pool was shut as the weather was so hot but we were able to sit out in the gardens

the hotel has a big indoor as well as outdoor pool, both with views of segovia

pool and sauna hours are 1700-2100.

pool area good with a big pool

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

no bar available in the hotel.

the early check in option went well.

dining area is very small and can have screaming kids

the kids loved the bunk beds.

the swimming pool should be open for hotel guests and included in the price

listing photos show a pool, a jacuzzi and a sauna

food and poor, inaccurate info re pool facility

check in was smooth

spa s warm pool could have been warmer

well located for touring the area. excellent breakfast!!

our hosts, the location, comfortable bed, the breakfast.

the breakfast is delicious

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

great location, helpful staff, great breakfast, nice bar and cosy.

bar and breakfast was excellent and staff very pleasant

had the only suite which was lovely with a four poster bed and a spa bath

a lot of services, 24 hour reception, mini bar, pool, sauna

location, fantastic pool, unbeatable food, friendly staff

beautiful location of pool and gardens

our room went straight out to the pool

stale croissant. the pool was closed between 2.30 and 3.30 .