the staff was nice. the location is nice too. my kids loved the swimming pool

near to fez airport. parking.

parking is a few feet from the entrance and safe

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

the parking was also good

there is a beautiful pool which we did not enjoy because we stayed here the first part of march and it was too cold

dinner at the hotel was lovely and the pool was amazing

the pool and the balcony that over looked farm land and a beautiful sun rise.

pical of region: bread, jam, yogurt, tea, and coffee) helpful and friendly staff, and nice pool

there one of whom was quite loud and did not respect that other people wanted to lie by the pool

the pool was very spacious, calming and quiet

best pool ever across the road from the main hotel

swimming pool is across the road from the hotel and is only open from 10:00 to 19:00, reception doesn't

locals use the swimming pool aswel

clean hotel, friendly staff, restaurant serves alcohol, nice pool

amazing facilities: hammam with economically friendly entrance fee, free use of gym, swimming pool, sauna room, and hot tub

excellent hammam/spa, pool and room size. staff are helpful and friendly. rooms are very clean

water in the pool was rather cold.

good treatment and help and the bed room is so fantastic and confort with a wonderful view on the pool i like the food to much thanks for

cheap, extremely welcoming, comfortable and quiet. the swimming pool and gym is free to use

uality vs price )

a nice quite bar and if you want something more lively club

breakfast was good .

the breakfast was moderate

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based on what they were

swiming pool, room, cleanliness, pachama mamá restaurant tapas, entertainment every where

the hotel was great, the pool, the location and the decoration we loved it.

cost of lunch and drinks at the pool bar was overly expensive.

the swimming pool was lovely and the seating around it was very appealing

convenience large pool close to everything

the small swimming pool and view on the rooftop are also very nice

take other 5 star hotel which supply coffee and tea machine and had more bigger room and swimming pool

fact that we did not have time to use the pool since we spent only one night there, and we had to leave rather early for the desert tour

no service by the pool area, restaurant was only just ok

size of the pool was too small and the spa was female only which was not mentioned in the details of

loved the location, it was quiet, pool was super clean. loved the car also!

real 4 stars hotel in fes with fantastic pool and palm trees

they took great care of us and the pool was nice also

and our son loved the pool

no sun loungers around the pool

our days by the pool were tranquil and the food and beverage variety was second to none

the pool is magical

the pool was a little cool but the lounging was bliss

the hotel has swimming pool with view of medina of fes, but unfortunately we stayed during the winter time and didn t

like its location and the staff was amazing the restaurants had delicious food also the swimming pool was

didn't use the pool or any of the facilities as i only stayed

the pool was so refreshing after a hot day of touring the medina

place with swimming pool and air conditioning

beds is comfy. swimming pool is very nice.

pool size

music at the pool is often very loud. safe in my room didnt work.

get what you're looking for; a balcony with a gorgeous view and a huge pool

large and big garden with nice pool

good pool.

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded by grass and trees and very well kept my room

you have everything what you need in the hotel, also swimming pool with sunbathing outside

swimming pool was clean and big enough, not crowded, we could enjoyed.

there was no swimming pool or gym as the one on the website

everything was great! the staff first class the restaurant delicious and the pool amazing

room was very comfortable and clean. hotel had a big pool and a garden.

pool had stagnant water next to it

good view from the rooftop terrace and the pool on the rooftop is great after a long day in the hot city

the roof top lounge has a great view and pool

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason we

ud83dudc4c the location, very clean, the room spacious, swimming pool with amazing view

the swimming pool area offered a good place to relax while having a cool drink too

i recommend this hotel to everyone, swimming pool is great, it's like my second home in fez, kids loved it

the garden is well maintained, pool is clean

swimming pool, the staffs, location and excellent services.

pool and breakfast were fantastic

pool freezing cold

also, the pool is the icing on the cake

i used the pool area and that was nice

room was good with good and comfy bed. swimming pool is good.

the pool loungers downstairs looked old and were were torn

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (+) breakfast with a lot of food variations pool to cool down from the outside (-)shame the pool isn't heated. however, i understand its costly. (+) the hotel has a pool, but we didn't use it since it is an outside pool, and it was cold for swimming (-)no heated pool (-)swimming pool (+)the rooms were huge, clean and the food was ok. the pool is nice, so were the staff. (+) good value for money modern hotel with good layout small but a great pool (+)pool, structure in general, easy and covered parking just underground the hotel, wifi working (+) central location, spacious, clean rooms, fantastic, varied breakfast, nice pool, friendly, helpful staff, across the road from borj fez mall so lots of options to eat, drink

he explained the hotel's policy, then connected us to room service

room service was good enough to rest and eat in the bed for the last night

room service order forgotten or ignored

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

whilst my friend and i were enjoying dinner near the pool, people were playing traditional music, doing henna, and a tour group were also enjoying a

really nice breakfast and dinner in the restaurant next to the pool

and the pool is a perfect way to cool off after a day walking through the medina

the interior pool was a bit cold.

were in my view authentically moroccan

food in the international restaurant wasn’t very good and the pool was only open from 10am to 5

amazing room, pool area was great, food good throughout.

awesome pool & great staff!

great pool. tasty buffet

the room was huge with a balcony overlooking the pool

the property itself is gorgeous with several beautifully decorated courtyards, a stunning pool complex and amazing rooftop bars and restaurants

even in morocco you can't expect an outdoor pool to be warm in january

amazing building, excellent suites, pool. service was exceptional.

the room was in front of the pool, it made a bit of noise during the night

pool was fantastic, restaurant fantastic, common areas fantastic, incredible library, great

amazing breakfast including in the price

breakfast was lovely and the room was very cosy ❤️ they also gave me a free upgrade when i

- they made a parking space for us at front of the hotel - laundry service

clean value for money with good breakfast and excellent staff

they prepair for us a fabulous breakfast every day

ticked all the boxes for me. good breakfast. i liked it so much i booked another night.

we were served breakfast and it included many things like fresh pastries, yogurt, juice and tea/coffee

the pool is not really a pool. was difficult to find via taxi coming from the bus station.

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of use while there

booked for the indoor pool but it was cold and in the restaurant area so not really usable

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

the swimming pool and the gardens are beautiful, with a large peacock and several other birds

beautiful swimming pool

due to the pool, towels were a little scarce but everything else was way above standard

beautiful view, amazing pool. wasn't busy so had the pool mostly to ourselves.

the room well prepared with pool view and hot water

got a suite with spa and the spa ain't even working. no food at the hotel. poor

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of fes fatima alzahra was so kind to us

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

the breakfast was great every morning, with some delicious moroccan foods

the wifi was strong and reliable

and chaimae and amine); nice pool; good food and breakfast was really

the rooftop pool is bracing but gives amazing views out over fez

great massage. rooftop pool. delicious food. beautiful room.

the pool was amazing, rooms are a great size and everything is decorated beautifully.

the rooftop could of had a few more beds by the pool.

en in 30 degree weather) and the pool with the chandelier within

the courtyard with pool and greenery is really something to marvel at

restaurant food tastes average but is overpriced - outdoor pool is nice but staff makes it not enjoyable to relax late night at the pool as they turn lights

they have a lot of nice terraces there, on to roof, near the pool, but always empty, and for sure the major reason are the prices

went to morocco because of the heat and booked the hotel because of it's pools

was perfect, the pool was very nice and calm

the rooftop terrace offers an amazing view over the city and the main courtyard with the pool allows for relaxation away from the busy streets of fes

so nice to have a pool in this climate

to our needs rooms are immaculate and beautiful and the ac is on point you want to chill by the pool they provide you with towels on the sunbeds and straw hats as by the pool is open air the

the hotel was very special and the pool an absolute triumph as it was 39 degrees,so a dip in the cool water was welcomed

pool was quite chilly and not open in the evening

pool seat cushions get boiling hot in the sun when not being used

the pool area is gorgeous and the views from the rooftop sublime

pool was fun for teenage children; buffet breakfast was expansive; the pizza and pastas made our

on arrival, was extremely comfortable, balcony view of medina was lovely at dusk , nice relaxing pool area, ate in restaurant- that was delicious and great value too-i d definitely stay again

you for free a pass to go to an other hotel (reachable easily by taxi) which has an amazing pool

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

the spa is also fabulous - i had my first hamman bath - an amazing experience

the palace is amazing and offer also a beautiful spa to do an hammam

yal one recommended)

nice to have a refresh on the little swimming pool

nice swimyng pool and very traditional

location right next to the medina, bar and pool were great to get back to after a long day out in the hustle and bustle

good room, good pool, good bar

pool was great and the staff were super friendly

breakfast was lovely, what a choices

the breakfast was veey good though

the palais is beautiful, quiet, very clean, delicious breakfast & food at the restaurant

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young couples, solo visits)

the room, the courtyard, the bar, the breakfast, the staff

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting of banger's as late as 4am which was a real nuisance

confortable bed great wifi great position

everything was fine, the host was so caring and the breakfast was delicious

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips to key sites

breakfast and the lunch/dinner were very good

loved the little pool on the patio staff couldn’t do enough to help, and we even got an upgrade to a suite when we

is stunning — wonderful stucco, wood and tile work everywhere, a gorgeous courtyard and pool, great views from the rooftop and the second floor, as well as lovely interiors

the central courtyard with its plunge pool is a lovely place to sit morning or evenng

the pool was clean and a very welcome respite to the heat

the property itself is beautifully tiled with mosaic designs, the pool is a very cute addition

the pool wasn t clean enough to swim in. it lacked lighting.

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

the pool area is lovely as well for a swim and relaxation

the pool was beautiful but not good for swimming because the water was dirty

speaks english, different location than shown on the map, pool small and dirty, room without

the swimming pool water wasn't very clean

great pool area also

junior sweet room and expected quality service, no wifi signal in the room, only available at pool and restaurant

after requesting to use the inside pool they warmed it for we can use

our room faced to the pool i bet if there were other guests even just talking quietly would be annoying

and my husband loved the swimming pool of the hotel

tv with channels in various languages, shower supplies, guarded parking, big outdoor swimming pool, elaborate breakfast buffet, noon checkout

swimming pool needs updating and cleaning

the ample swimming pool also has this view and is fantastic

the swimming pool helped surviving the 39

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

disgusting pool covered with bird droppings and wasps

the swimming pool was pleasant and it was close to a very good restaurant.

they had a nice and calm pool we enjoyed it too much

there is a swimming pool on the site as well

the swimming pool was good

another thing is, the second swimming pool never opened while we were there

the pool is good , the receptionists friendly

palatial reception area, and large swimming pool, set in well-landscaped grounds

clean the terrasse , there is no maintenance for the bathrooms , no slippers , no towels in the pool , no fresh juices , very bad quality

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

we also really appreciated the convenient parking, which made things much easier for us

the city so it is quiet - free parking - it was cold at night so they turned the heating on - wifi was

position on the map is wrong, and theres no wifi, no tv and the toilet is commun

has parking spaces

breakfast was good too and the staff could not do enough for you