excellent hammam/spa, pool and room size. staff are helpful and friendly. rooms are very clean

hotel with an absolutely great gym , the best i've seen in a hotel , great view on the olympic pool , great rooms with very large comfy beds and terraces to relax at and high quality bathrooms

water in the pool was rather cold.

the jacuzzi and the pool inside the hotel were amazing, also if you wear a hijab it's perfect cause it's really private

amazing facilities: hammam with economically friendly entrance fee, free use of gym, swimming pool, sauna room, and hot tub

the small swimming pool and view on the rooftop are also very nice

take other 5 star hotel which supply coffee and tea machine and had more bigger room and swimming pool

size of the pool was too small and the spa was female only which was not mentioned in the details of

fact that we did not have time to use the pool since we spent only one night there, and we had to leave rather early for the desert tour

no service by the pool area, restaurant was only just ok

the catering services at the swimming pool and the lady at the room service she is not professional she bring the breakfast then came

swiming pool, room, cleanliness, pachama mamá restaurant tapas, entertainment every where

the breakfast had a decent variety and the pool was also of a nice standard

pool was perfect.

the swimming pool was lovely and the seating around it was very appealing

great facilities, pool is wonderful and very clean, also personal staff is very friendly.

no sun loungers around the pool

they took great care of us and the pool was nice also

room service was great, staff helped with my key card that stopped working, amazing swimming pool, amazing room views

and our son loved the pool

swimming pool is across the road from the hotel and is only open from 10:00 to 19:00, reception doesn't

best pool ever across the road from the main hotel

the pool was very spacious, calming and quiet

locals use the swimming pool aswel

the pool was great in the hot june. the staff was very professional and friendly.

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book a tour in the medina with a licensed

breakfast . expensive

breakfast was very poor - all the breads were stale

the breakfast was moderate

a nice quite bar and if you want something more lively club

especially ms ouafae the front manager,she is very kind and professional pool space is wonderful especially in this period of time i advice to to try this hotel in

the swimming pool area offered a good place to relax while having a cool drink too

great pool and super clean .

property has everything that you want the swimming pool

the garden is well maintained, pool is clean

room was good with good and comfy bed. swimming pool is good.

pool freezing cold

the pool was pretty cold as it's not heated but we did go in november

small pool without heat control

good location, good service, beautiful bar and pool

the pool was so refreshing after a hot day of touring the medina

place with swimming pool and air conditioning

beds is comfy. swimming pool is very nice.

pool was great

pool size

good view from the rooftop terrace and the pool on the rooftop is great after a long day in the hot city

e swimming pool) is amaaazing

let us enjoy the pool even after it was closed

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason we

the swimming pool was out of order

you have everything what you need in the hotel, also swimming pool with sunbathing outside

swimming pool was clean and big enough, not crowded, we could enjoyed.

there was no swimming pool or gym as the one on the website

everything was great! the staff first class the restaurant delicious and the pool amazing

room was very comfortable and clean. hotel had a big pool and a garden.

nice swimming pool and overall commodities

rooms very good also swimming pool and garden

good pool.

the hotel feels very luxurious and the pool is really great to cool down in!

large and big garden with nice pool

breakfast was standard but very well presented and tasted good

we were served breakfast and it included many things like fresh pastries, yogurt, juice and tea/coffee

breakfast not included in the very reasonable price,

clean value for money with good breakfast and excellent staff

room service it's excellent ! mounia the recepcionist are wonderfull

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (+) breakfast with a lot of food variations pool to cool down from the outside (-)shame the pool isn't heated. however, i understand its costly. (+) the hotel has a pool, but we didn't use it since it is an outside pool, and it was cold for swimming (-)no heated pool (-)swimming pool (+)the rooms were huge, clean and the food was ok. the pool is nice, so were the staff. (+) good value for money modern hotel with good layout small but a great pool (+)pool, structure in general, easy and covered parking just underground the hotel, wifi working (+) central location, spacious, clean rooms, fantastic, varied breakfast, nice pool, friendly, helpful staff, across the road from borj fez mall so lots of options to eat, drink

no night activity lobby bar closed early

room service included near-assaulting my wife

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

the room was very clean and the wifi was quite good (netflix was no problem) (-)wifi didn't work outside of lobby (-)thay still having problems with wifi network (+) structure in general, easy and covered parking just underground the hotel, wifi working perfectly, very kind staff and good position (very close to supermarkets and (-)wifi at night we stayed it might be a one time event or not (-)very bad wifi. it didn't work all nights

the swimming pool and the gardens are beautiful, with a large peacock and several other birds

beautiful view, amazing pool. wasn't busy so had the pool mostly to ourselves.

lovely outdoor grounds with a swimming pool and peacocks strutting about

the room well prepared with pool view and hot water

pool and fabulous staff: the hotel called an excellent doctor for me as i arrived unwell- the staff

lovely pool, restaurants and used the gym too

great restaurants and beautiful pool with a

like its location and the staff was amazing the restaurants had delicious food also the swimming pool was

the hotel has swimming pool with view of medina of fes, but unfortunately we stayed during the winter time and didn t

the pool is magical

large rooms with excellent ac and the hotel pool was big

amazing room, pool area was great, food good throughout.

the swimming pool the lobby and the restaurant.

our patio overlooking the pool

great pool. tasty buffet

disgusting pool covered with bird droppings and wasps

there is a swimming pool on the site as well

they had a nice and calm pool we enjoyed it too much

good place for the value, has a good size swimming pool. the staff was very nice

i was also surprised that there was a pool there

the cleaning ladies makes a lot of noise in the morning when they are cleaning the rooms • the pool is open for all people of fes, so you feel like a tourist between them • the hotel was very

the outside pool and the reception area

clean the terrasse , there is no maintenance for the bathrooms , no slippers , no towels in the pool , no fresh juices , very bad quality

the pool!

warm pool

you for free a pass to go to an other hotel (reachable easily by taxi) which has an amazing pool

although the breakfast featured mainly breads and cakes, which i don't eat, when i enquired, they provided me

the spa is also fabulous - i had my first hamman bath - an amazing experience

in-house dinner and spa also available

very nice traditional moroccan self service breakfast

breakfast was delicious and the outdoor pool is very nice

pool area was marble and no sign

unfortunately both swimming pools are too cold to swim in

bad staff, services, dirty room, bath, outside swimming pool was so dirty, jacuzzi does not work, indoor swimming pool dirty and cold

en in 30 degree weather) and the pool with the chandelier within

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of fes fatima alzahra was so kind to us

very good breakfast, they give you more than you can eat, there's nothing we didn't like

the breakfast was great every morning, with some delicious moroccan foods

incredible dinner and breakfast

clean place with great staff and nice breakfast

the pool was amazing, rooms are a great size and everything is decorated beautifully.

pool was in poor condition also, when you go at the parking even though it seems a dead end the

and chaimae and amine); nice pool; good food and breakfast was really

great massage. rooftop pool. delicious food. beautiful room.

roof top pool is a nice addition, and the food is very good

pool was dirty.

booked for the indoor pool but it was cold and in the restaurant area so not really usable

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of use while there

the pool is not really a pool. was difficult to find via taxi coming from the bus station.

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

very nice and big pool area to enjoy at anytime of the day

moorish and well maintained palace with a pool

amazing building, excellent suites, pool. service was exceptional.

the property itself is gorgeous with several beautifully decorated courtyards, a stunning pool complex and amazing rooftop bars and restaurants

pool was fantastic, restaurant fantastic, common areas fantastic, incredible library, great

pool was fun for teenage children; buffet breakfast was expansive; the pizza and pastas made our

we enjoyed the welcome tea and beautiful room and pool

on arrival, was extremely comfortable, balcony view of medina was lovely at dusk , nice relaxing pool area, ate in restaurant- that was delicious and great value too-i d definitely stay again

pool seat cushions get boiling hot in the sun when not being used

our room had a pool view, a complete breakfast, and we also had staff available for every question, which was

nice to have a refresh on the little swimming pool

nice swimyng pool and very traditional

great location, extremely friendly and helpful staff, air conditioning, a pool and a bar

swimming pool, even at night

pool was great and the staff were super friendly

the rooftop terrace was under construction, which should be said, pool was dirty

the interior pool was a bit cold.

were in my view authentically moroccan

during the hot afternoons, the riad stayed cool and the swimming pool provided a relaxing escape from the busy medina

and the pool is a perfect way to cool off after a day walking through the medina

dinner at the hotel was lovely and the pool was amazing

pical of region: bread, jam, yogurt, tea, and coffee) helpful and friendly staff, and nice pool

there is a beautiful pool which we did not enjoy because we stayed here the first part of march and it was too cold

there one of whom was quite loud and did not respect that other people wanted to lie by the pool

the pool and the balcony that over looked farm land and a beautiful sun rise.

amazing breakfast including in the price

breakfast was lovely and the room was very cosy ❤️ they also gave me a free upgrade when i

is stunning — wonderful stucco, wood and tile work everywhere, a gorgeous courtyard and pool, great views from the rooftop and the second floor, as well as lovely interiors

the pool was clean and a very welcome respite to the heat

the riad does have a pool which appears to be open for use at any time, i never got around to it, but it looked very

the pool was cool and refreshing

loved the beautiful courtyard, pool and terraces

out of their way to help you whenever you need help the room was super clean and comfortable the breakfast on rooftop has incredible view to all the city i will highly

confortable bed great wifi great position

the room is wide enough for a family with two kids

they suggested recommendations for the city and the breakfast is great as well

the room is wide enough for a family with two kids

the excellent breakfast was served in a patio with swimming pool, very

stay the staff always helpful and did everything for our well bein the riad is beautiful and the pool area is perfect to relax after a walk in the

views from the rooftop terrace, historic grandeur within the old building and a wonderful pool to relaxin and and beside during the heat of the day

the rooftop terrace offers an amazing view over the city and the main courtyard with the pool allows for relaxation away from the busy streets of fes

so nice to have a pool in this climate

swimming pool needs updating and cleaning

the swimming pool helped surviving the 39

old city, directly below me; the ruins of the merinid tombs to the left, and the hotel swimming pool to the right

and my husband loved the swimming pool of the hotel

tv with channels in various languages, shower supplies, guarded parking, big outdoor swimming pool, elaborate breakfast buffet, noon checkout

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young couples, solo visits)

the room, the courtyard, the bar, the breakfast, the staff

wonderful breakfast and dinner

food quality and breakfast

e traditional baths), which was an

there was dust everywhere and the pool wasn t clean.

the pool wasn t much of a swimming, more like an outdoor bathtub.

still the courtyard mini pool was very refreshing

the pool, riad style in yhe whole place, breakfast and good air conditioning.

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

our room faced to the pool i bet if there were other guests even just talking quietly would be annoying

visited in februrary so it was still a bit chilly out, and unfortunately could not use the pool, a heated pool would have been lovely

the swimming pool water wasn't very clean

wifi, air conditioning, pool, food, music, and all around decorations and ambiance were worth the stay

the pool and the view from the rooms is amazing, as well as the food it is the best we have tasted

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

and special thanks to halima at the thermal pool reception she is truly very kind and welcoming

ception, spa, pool, restaurant) and the amenities were great

pretty much loved and liked very thing but i do have an observation or remark about the thermal pool, it would be nice if you can put signs that says do not spit in the water since everyone is

pool with extra charge, which shouldn't be, because i approach this destination for this purpose;

thermal pool is amazing, clean, and neat, and not crowded

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

near to fez airport. parking.

secure parking for motorbikes

the parking was also good

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.