customer service, pool

the pool was beautiful

pool didn t open until 10 am, so it was too late to go swimming

lobby and pool areas nicely updated

our kids enjoyed the pool. just an aside, your pool towels could use an upgrade!

clean , great great location, nice pool, amazing walking and biking trail neat hotel

the indoor pool was perfect for my grandson and i to enjoy and i always love when breakfast is included

very clean room. good breakfast options and the kids loved the pool.

pool not open at times they said

not being able to rinse and spin-dry my swimming suit after the pool.

you need to ask someone to unlock the gate every time you want to use a swimming pool.

amazing common spaces both indoor and outdoor, including the spa, the yoga shala and the swimming pool and very stylish design

very kind staff, beautiful building, and lots to do! enjoyed the pool and the wine bar

pool was unfortunately closed and as i was there for one night wasn’t able to appreciate this

we loved the outdoor lap pool and hot tub open year round

pool option, breakfast, comfy bed, large smart tv

i didn't like that the pool was closed but that wasn't the hotels decision.

easy access big room heated swimming pool

the amenities are great (pool fire place)

pool is open by appointment and breakfast is served under circumstances of covid in a proper

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

great location for golf and beach

i didn t y like having to make reservation for the pool.

comfortable

didn t like that the pool area filled up quickly

i absolutely loved the lighthouse, the ocean and bridge view from my window and the pool.

taxi and shuttle service into town, on the half hour, as well as complimentary ice water by the pool for guests

the pool, the room size, and the bed all excellent

to do with the awesome pool area and arcade room

loved the pool and hot tub area

swam outside in heated pool in october was pretty awesome and indoor outdoor jacuzzi

the pool was also great, we enjoyed swimming outdoors in the month of february

pool not in main hotel

location, view, efficiency. pool complex is great!

due to covid there were things that were out of their control like the pool policy and rooftop being closed

pool facility was amazing. lobby staff was so accommodating

really, but having to cross the street to go to the pool in winter wasn’t great

main sail restaurant had amazing food & even better service. pool great!

newport only thing is there pool is kinda small but other then that loved it would definatly stay again in a very convenient

restaurant and bars within the hotel were great and the pool/gym nice and clean

the pool was very shallow - about 4 feet only. our teen kids were disappointed.

remodeled hotel had a great gym and indoor pool. walkable to attractions shops and food.

the pool area was very cold and we didn't stay long.

pool is great and rooms are very clean and

great place to stay. friendly staff, beautiful view ud83dude0d. indoor pool.

the pool

locatio and pool is excellent

so much to choose from for breakfast, and it was all fresh and delicious

breakfast was well presented

the location is excellent, and the breakfast was very good.

breakfast was disappointing

they also provide breakfast and tea time with a lot of snacks

the kids had a good time in the pool

for a hot tub near the pool :) and the shower in our unit inexplicable has two shower heads at opposite ends of the tub,

pool access required going outside due to renovations in another building.

indoor pool 2 bedrooms pullout bed kitchenette view!!

the indoor pool was a bit of a letdown. 1 table and a family had

have to come back in the warmer season to enjoy the upper deck, garden and of course the pool amenities that the vanderbilt has to offer we had an exceptional stay

the indoor pool looked much nicer on the picture and it was not much fun using it

location, appearance, people, food, drink and pool. great place.

the indoor pool is warm

wonderful room, great pool and the kindest staff !!

would be nice if the pool had an extra gate

and if you don't get to the cliff walk, there's a 'harbor walk' right off the pool decks which are surrounded by pristine landscaping

the pools were excellent, one outdoor and cool, the other indoor and warm

room was looking out on the pool

the indoor pool was a great escape from the rain

she makes a mean breakfast, fresh squeezed orange juice, scones bacon and eggs, fresh fruit

was the best bed-and-breakfast i’ve ever stayed at

location of the bed and breakfast was great

breakfast was fantastic

breakfast was delicious

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very modern and clean appearance. pool area was nice and friendly staff.

room is spacious, the bed is too comfortable, and the outdoor pool is nice

pool under renovation

more towels and food service at the pool

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

no hot tub in pool area

pool wasn't heated very well

the kids loved the pool in the room was clean

i haves used the pool and exercise room a few times during my stays

leading to pool area was very cold as were some elevators

room was very comfortable and quiet. utilized the pool & jacuzzi!

pool being closed

from ice cream at the pool, to a tv with an actual rmote in the fitness room

the rooms, lobby area, coffee bar, and amazing indoor pool area really added to our experience in newport

pool was cold for indoor pool

pool was chilly

very clean, staff very polite and helpful. lovely pool

pool was great just the water was a little to cold

pool was closed for cleaning on the morning we left but my wife didn't find out until she arrived

given that the pool & gym were closed due to covid, the price should have been decreased

the pool, clean rooms and comfortable bed

the indoor pool was chilly but other than that there really wasn't anything we didn't like.

small towels in the pool.

pool was had a lot of chemicals

the room and pool

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to

was a party in the pool room and it resulted in the pool needing to be shut for maintenance the next day

hotel in the newport area because it is a great price and has a great pool area

nice pool and spa

lol the pool and jacuzzi was great for our stress relieve, the location is with walking distance to go

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

room was great! kids loved the pool! excellent hotel!

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

huge pool and great front desk staff

they ran a courtesy car into town to save the problems of parking

room service & views

tub, pool open until 10

especially liked design and comfort of lounge and swimming pool with small garden

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we’re great

nice, clean and friendly staff. pool area is very clean and nice to sit by.

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

they have a heated out door pool and adjacent sauna open all year and a great in-house restaurant and they serve a nice, very

the heated pool was great

amenities like fresh chocolate chip cookies was divine & the heated pool & sauna were just thee best

sorry we arrived late and didn't get a chance to take advantage of the amenities-especially the pool and rooftop lounge-which both looked so inviting

beds, outdoor heated pool and roof top lounge for a drink and to soak in the incredible view

they have a heated pool which we did not use but looked very inviting

pool was a bit colder than i'd hoped and the pool room was pretty cold overall but it was feb at

heated pool was fantastic. also having a whirlpool in our room. staff was very friendly.

pool and whirlpool and free breakfast

pool area spa tub and nice big rooms

having the bedroom separated from the living room, the clean bathtub and the quiet swimming pool, the basic amenities including a fridge, coffee machine, and a microwave

we also made use of the pool and fitness room

clean, great pool for my little ones, we appreciated the breakfast bar, cookies at check in, and really friendly

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

room,service,pool and staff.

pool area nice and clean

the pool was also very clean

the outdoor pool and spacious rooms.

i didnt get to use the pool! haha not a con!

everything was clean, pool refreshing…quiet and peaceful…

suite was clean, staff was friendly (she even baked us cookies), the hot tub and the pool were nice, check-in and check-outs were smooth

the pool & rooftop jacuzzi were a wonderful surprise

loved the spacious 2 bedroom suite. nice views, pretty pool area

had an indoor pool and rooftop hot tub

pool was not big enough and it was murky.

great location, staff very friendly, hotel was clean and inviting. large room and nice pool

never got them and when i inquired at the desk, they told me they were short on towels since the pool has been open

pool area echoed too loudly if too many kids in there at a time

the indoor pool area is basked in natural light with wall of windows making it feel like an

the pool was awesome

clean convenient affordable, and has a pool and even laundry

more towels at pool ,miss not having breakfast bar .

breakfast and pool were in a separate building than where we stayed.

the people here are very nice. plus they have an indoor pool.

loved the two bedroom suite and the sun deck and pool

the breakfast had all that we needed

the bed was wonderful and the spa bath was super

we had the spa tub which was very nice and a great walk in shower

the breakfast was wonderful, alot of choices.

the cleanest hotel i have ever stayed in. perfect breakfast.

the pool wasn’t open which wasn’t a huge deal to us since we really only slept in the room

location was perfect, the breakfast was satisfying, the rooms were clean and the pool was peaceful

nice, clean swimming pool

cleanliness, pool

the kids love the swimming pool too

the pool was perfect

pool was super clean

the saltwater pool was amazing and the location was great

extremely clean room, beautiful property, heated pool

we liked the pool and the clean rooms

the covid restrictions, they had there pool and hot tub still open - you had to pick a time slot & only your family was in at that time

know it seems you must but the superchlorination of the pool was terrible

the staff was very nice, the pool was great and open late

the pool was the cleanest i have seen at any place

need more tables outside near pool area

great value for what it is, breakfast great. offer late check out too

staff was very nice,she let me know that there pool and gym is open by appointment

gym is tiny, but it's still decent..

warm at the breakfast area but i think there may of been a problem with the ac thinks happen

everything, good breakfast,

was family friendly and had great facilities, including a pool and jacuzzi

we could smell the chlorine (from swimming pool) in the hall of the first floor.

the floor in the pool room was extremely slippery.

i loved the fact that the pool and hot tub was open

they put to much bleach in the pool my kids when home so sick.

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

the kids lived the pool, the breakfast was awesome, something for everyone

there is a nice hoop for some basketball games, a swimming pool and a gym

pool and continental breakfast was great

jacuzzi would had been nice with the extra room next to the pool they had and a restroom in or near by the pool had to walk out to use the bathroom

breakfast. pool. gym. local amenities.

staff were very nice. breakfast was very good

gym and ice machine (on third floor) were out of order, spilled coffee on elevator floor, staff was

staff was super nice and continental breakfast was basic but delicious

my kids wanted pancakes at the last minute and they still made some

room was clean and everything worked perfect (ac, microwave, tv, wifi, etc) (+) the free wifi worked well too (+) the wifi is 5g so it's very reliable and fast (+) check-in was smooth and the wifi was good and strong

when we found our room, the parking space in front of it was small, and there were 2 guys in a van in the next space smoking

room service lady is really nice

our room was stuck between a guy cooking on a grill in the middle of the parking lot who was pretty much having a party there were six other people with him and the woman

even the parking lot was clean and well kept

the pool was not open. the breakfast wasn't very good

we like the in side pool ud83cudfca‍♂️,ud83dudecc,ud83dudecb,ud83dudeceud83eudd1d

pool, jacuzzi, breakfast...right off interstate 95 just south of providence....art c

no it was clean. the bed was very comfortable. pool + hot tub were super.

great pool hours, very clean rooms