customer service, pool

the pool was beautiful

pool didn t open until 10 am, so it was too late to go swimming

lobby and pool areas nicely updated

our kids enjoyed the pool. just an aside, your pool towels could use an upgrade!

great location for golf and beach

clean , great great location, nice pool, amazing walking and biking trail neat hotel

the indoor pool was perfect for my grandson and i to enjoy and i always love when breakfast is included

very clean room. good breakfast options and the kids loved the pool.

pool not open at times they said

not being able to rinse and spin-dry my swimming suit after the pool.

i didn't like that the pool was closed but that wasn't the hotels decision.

fantastic, clean room. great pool. easy to get to beaches and restaurants.

pool is open by appointment and breakfast is served under circumstances of covid in a proper

pool option, breakfast, comfy bed, large smart tv

easy access big room heated swimming pool

pool closes early

pool was unfortunately closed and as i was there for one night wasn’t able to appreciate this

pool, gym and hot tub were excellent and set in lovely setting

outdoor heated saltwater pool and jacuzzi.

we loved the outdoor lap pool and hot tub open year round

pool was small and crowded

nice pool, very clean happy with everything will be coming back.

pool had a few hair balls floating around, and didnt feel super clean, but with covid taking over

the breakfast was extensive and yummy. service was very attentive. pool was great!

the kids loved the pool in the room was clean

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

comfortable

soooo crowded on fourth of july weekend. you need to reserve pool chairs or cabanas.

didn t like that the pool area filled up quickly

taxi and shuttle service into town, on the half hour, as well as complimentary ice water by the pool for guests

the pool and restaurant were great

the resort was very clean! we loved the pool craft room and movie theater.

i loved that the pool was uncovered and looked so pretty at night, it gave a beautiful ambiance

the pool & hot tubs are our favorite

the pool, the room size, and the bed all excellent

loved the pool and hot tub area

pool not in main hotel

the pool water was salty and had an unpleasant smell to us.

i didn't mind the pool and other things being across the street in the other resort

really, but having to cross the street to go to the pool in winter wasn’t great

location, view, efficiency. pool complex is great!

unable to use the pool/gym due to

needed more staff for towels and meals at the pool

pool under renovation

the pool was nice

clean, new hotel close to town with a short car ride and a nice outdoor pool.

remodeled hotel had a great gym and indoor pool. walkable to attractions shops and food.

pool was dirty

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and efficient

the pool- although it was chilly

the pool was nice and the room was spacious

the pool was so refreshing and clean

the harbor view was the best!! followed by the salt water pool and sauna

pool is great and rooms are very clean and

great place to stay. friendly staff, beautiful view ud83dude0d. indoor pool.

located and to towndown and was great pool was good and warm

they also provide breakfast and tea time with a lot of snacks

afternoon tea was lovely. nice breakfast spread rooftop deck was fantastic

breakfast was disappointing

location, friendly staff, excellent breakfast, comfortable and cozy atmosphere

excellent breakfast and afternoon tea!

the indoor pool is warm

pool was small

wonderful room, great pool and the kindest staff !!

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated perfectly - loved playing snooker in the game room over cocktails (luckily no one

the pool was such a plus and the food was outstanding

having an indoor pool with reservations made us feel much safer using it

pool is in separate building too cold to walk over there

the kids had a good time in the pool

the indoor pool was a bit of a letdown. 1 table and a family had

for a hot tub near the pool :) and the shower in our unit inexplicable has two shower heads at opposite ends of the tub,

and if you don't get to the cliff walk, there's a 'harbor walk' right off the pool decks which are surrounded by pristine landscaping

would be nice if the pool had an extra gate

some of us were using the pool, relaxing with an occasional fire in the fireplace and walked along the path adjacent to the

room was looking out on the pool

my grandkids loved the pool area both inside and outside

the rooms, lobby area, coffee bar, and amazing indoor pool area really added to our experience in newport

we got there they had s mores outside at fire tables and a poolside ice cream social

is small but pool is nice

pool being closed

from ice cream at the pool, to a tv with an actual rmote in the fitness room

breakfast in the morning was excellent and the place has an east coast charm that is lovely.

was the best bed-and-breakfast i’ve ever stayed at

breakfast was fantastic

hostess was great, breakfast was awesome, other couple was a pleasure to meet, gardens, we’re very nice, and in the

the location, the beautifully decorated home, the very delicious breakfast every day, and our wonderful hosts mary and fitz

pool was cold for indoor pool

pool was chilly

very clean, staff very polite and helpful. lovely pool

pool was great just the water was a little to cold

pool was closed for cleaning on the morning we left but my wife didn't find out until she arrived

given that the pool & gym were closed due to covid, the price should have been decreased

the pool, clean rooms and comfortable bed

the indoor pool was chilly but other than that there really wasn't anything we didn't like.

small towels in the pool.

pool was had a lot of chemicals

the room and pool

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to

was a party in the pool room and it resulted in the pool needing to be shut for maintenance the next day

hotel in the newport area because it is a great price and has a great pool area

nice pool and spa

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it’s pet friendly is

especially liked design and comfort of lounge and swimming pool with small garden

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we’re great

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

indoor , outdoor pool, hot tub, staff

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

huge pool and great front desk staff

room was great! kids loved the pool! excellent hotel!

pool, hot tub & gym all good

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

indoor pool

kids loved the pool .

swimming pool was warm and not to crowded

pool and whirlpool and free breakfast

heated pool was fantastic. also having a whirlpool in our room. staff was very friendly.

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

clean, great pool for my little ones, we appreciated the breakfast bar, cookies at check in, and really friendly

we also made use of the pool and fitness room

having the bedroom separated from the living room, the clean bathtub and the quiet swimming pool, the basic amenities including a fridge, coffee machine, and a microwave

the pool could have been warmer

an outdoor pool

pool area nice and clean

the pool was also very clean

the pool is out doors

everything was clean, pool refreshing…quiet and peaceful…

pool and continental breakfast was great

reason i chose this hotel was for the indoor heated pool

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

the rooms smelled clean and the pool area and lobby were exceptionally kept

there is a nice hoop for some basketball games, a swimming pool and a gym

immaculate room. pool was great. breakfast was great. staff was great. we love hampton inns.

we could smell the chlorine (from swimming pool) in the hall of the first floor.

had pool and hot tub which was a lot of fun for the kids

i loved the fact that the pool and hot tub was open

was family friendly and had great facilities, including a pool and jacuzzi

i loved the pool!

the pool wasn’t open which wasn’t a huge deal to us since we really only slept in the room

no acces to the pool but is ok

pool closed n no breakfast

cleanliness, pool

they ran a courtesy car into town to save the problems of parking

room service & views

the covid restrictions, they had there pool and hot tub still open - you had to pick a time slot & only your family was in at that time

the pool was the cleanest i have seen at any place

the pool

the staff was very nice, the pool was great and open late

the meet and greet on wednesday was awesome the pool was perfect i would definitely come back

breakfast. pool. gym. local amenities.

furthermore, they need to make the gym a little bit bigger

breakfast was not good

my kids wanted pancakes at the last minute and they still made some

gym and ice machine (on third floor) were out of order, spilled coffee on elevator floor, staff was

gym is tiny, but it's still decent..

staff was very nice,she let me know that there pool and gym is open by appointment

the gym looked clean

very clean, beds were comfortable, staff was friendly and the breakfast was really nice.

gym could be alot bigger!

they have a heated out door pool and adjacent sauna open all year and a great in-house restaurant and they serve a nice, very

also enjoyed the heated pool

amenities here are wonderful, the pool is fantastic, the staff is so friendly and helpful, the rooms are clean and super nice, the

sorry we arrived late and didn't get a chance to take advantage of the amenities-especially the pool and rooftop lounge-which both looked so inviting

amenities like fresh chocolate chip cookies was divine & the heated pool & sauna were just thee best

the fitness center was not open but the pool was w limited number of guests allowed

pool area is limited to 25 people with a monitor standing outside the pool area

the pool was enjoyable, would have loved a hot tub, but the room just isn t there for one so i can

never got them and when i inquired at the desk, they told me they were short on towels since the pool has been open

and sunset from our room and pool

loved the spacious 2 bedroom suite. nice views, pretty pool area

beautiful and loved the hot tub on the top floor even tho the pool was closed

suite was clean, staff was friendly (she even baked us cookies), the hot tub and the pool were nice, check-in and check-outs were smooth

the pool & rooftop jacuzzi were a wonderful surprise

the indoor pool and hot tub were very clean and great temperatures

clean convenient affordable, and has a pool and even laundry

pool was indoors but wasn’t heated so it was freezing

no outdoor pool

location, indoor pool was very enjoyable, room was very comfortable, pillow/ sheets

pool is across the street as well as breakfast. wi-fi was not working in our room.

friendly staff, comfortable accommodations, and a wonderful continental breakfast display

plenty of continental breakfast choices, including fresh fruit, muffins, cereal and loads of snacks

the breakfast had all that we needed

the bed was wonderful and the spa bath was super

we had the spa tub which was very nice and a great walk in shower

parking spot was taken, there were pitbulls and riffraff partying all day and night

our room was stuck between a guy cooking on a grill in the middle of the parking lot who was pretty much having a party there were six other people with him and the woman

was noisy, people in parking lot being loud, well into night & early morning construction next door

room service lady is really nice

including repaving the parking lots

location of the property was nice, i also liked the pool and hot tub

the pool and use of breakfast room for dinner

clean hallway clean room great breakfast and clean pool facility.

the pool was not open. the breakfast wasn't very good

rooms were nice love the pool and hot tub plus you get breakfast too ..staff was great

the saltwater pool was amazing and the location was great

we liked the pool and the clean rooms

clean and comfortable with a nice pool

the pool was warm, and clean, i got a massage while there, and left felling like a new woman

extremely clean room, beautiful property, heated pool