loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

the pool had lounge chairs and plenty of room

was a wonderful pool and hot tub

the pool was comforting as the hotel was not fully booked during our stay, we had a lovely view of the

the pool and the view is beautiful

pool was

nice room, nice view, nice pool, staff were excellent!

with view on the pool, very clean and good furniture, - including a fridge in the room

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

the pool was out of action for over two days

swimming pool

the location was great, near to flores. there was a pool on the hotel.

of the staff was amazingly kind

they also have a pool

perfect location, nice pool and restaurant

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

the pool and the rooms

courtyard with a pool

water in the swimming pool should be warmer

we didn t have time to use the pool but it looked impressive

the pool and food

great quiet room. good size, nice bathroom. amazing quiet pool. lovely staff.

we loved the pool, it was clean and a very comfortable temperature

good location, clean and fantastic pool area.

room was great, pool was great , staff very friendly and super helpful

the pool was a lovely respite after some 40 degree days and it was well kept

location was good, nice pool and view of lake

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

pool and lake view

they do have a small gym which isn t by the restaurant but by the rooms

the pool was nice.

balcony was nice along with the view, location was a plus, having a swimming pool and breakfast was great added

the kayak service, the pool and the room was big.

there is a small pool which we enjoyed swimming in and lounging around

pool didn t look as inviting as photos

suggest that in the page should be indicated that all the social areas are not working but the pool

pool and hotel

pool stagnant and the internet was slow.

great location, nice pool, clean rooms

there was an odour of sewer in the pool area.

pool, water view, and easy walking to lots of restaurants

the common spaces, pool, bar and terrace with lake view are beautiful and comfortable

the swimming pool and restaurant are a beautiful spot to spend time there

we enjoyed the pool and the view

after all that walking, i cooled off in their pool until my room was ready

beautiful location. the little pool and sitting area is nice.

pool

the pool is perfect to refresh and the terrace is a great place to hang out and relax

maybe the pool seem like was not clean properly but it wasn’t a big deal, id still jumped in

nice room and property with a pool

great location! wonderful pool that is lakeside! staff was accommodating and friendly.

very good breakfast

also the swimming pool is very cold

couldn't be better, the pool on the main boulevard is what brings us back over and over

cluded) with many options, friendly staff, nice pool, good cocktails, many options to book excursions where everything worked out as planned

beautiful rooftop with a pool and great views of the lake

rooms are lovely and the pool is so nice on a hot day with a cool view

stuff, good restaurant, the pool on the roof is small but if there is nobody else, it's still fine

rooftop pool with great views

clean and comfortable - pool was a plus

the swimming pool is great

the pool was a little chilly, but got full sun

they have a nice pool and plants everywhere

comfortable rooms, nice bathroom, clean towels in the room and at the pool

think the little individual houses near the pool looked nice but i did not see inside, our room was disappointing, the shower was a pipe coming

pool is nice

welcome bubbles, pool and view

pool was a bit murky

om, pool, restaurant, quiet location) were really great, the staff were definitely the best thing about

pretty pool area but unfortunately never had time to use it

thanks to underground water systems, the pool is kept cold and always super refreshing

there s a small swimming pool and different places where you can sit and just relax

comfy bed, great hot shower and a pool to cool down in the hot afternoon

given the hot weather of flores, the swimming pool is ideal, and rooms have air conditioned

lots of space to hang around with chairs, hammocks and a pool

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

pool poor

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

swimming pool was small but luckily we enjoyed swimming in the lake

i meet some people from norway and we spend a few hours together my the pool they were at the hotel for 1 night

breakfast was good, a decent choice served in a nice little seating area undercover pool was great at the end of a hot day visiting tikal probably the best shower in 9 months of

the pool was amazing

it's clean, the pool is nice

wonderful courtyard and beautiful pool

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

the pool was perfect with lots of comfortable chairs and fresh towels

had a great time in the pool and in the lake using the water sport equipment

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the trees, free luxury boat to go to flores

the pool was the perfect temperature to cool off and big enough to do a few lengths, or there s

loved the pool, the trails around the lagoon and the decks to hang out and relax

swimming pool room very clean great food

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

is spectacular, the food is very good, the location is extremely beautiful, pool is a little too warm, but very nice, love the

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

pool could use daily cleaning, as noticed lots of organic debris and ‘floatirs’

the water in the swimming pool was dirty, so we could not swim

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant

nice garden, flowers and pool

quality room very clean accessories air conditionning garden and pool area restaurant nice team

the service was very good at the restaurant and by the pool

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really liked the staff

was perfect the pool is not maintained in the afternoon, so it wasn t inviting alas had to go the jacuzzi

you can go see monkeys, swim on the pool, kayak, bike on the property

plus, the spa pool is amazing

i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

nice staff, clean beautiful large pool

bar near pool, lots of steps but rides offered if needed

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

the swimming pool was great after a nice walk at the lake at dawn

warm pool to swim in and good enough hot tub

the room is nice, the view is great, the food is delicious, the pool is stunning and the staff is really friendly

it's a beautiful place by a lake that is like a giant natural pool

the pool needs some care as it looked like a stagnant mosquito-breeding ground and did not look usable

the swimming pool is also nice

small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in