we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

comfortable loungers around infinity pool

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really liked the staff

plus, the spa pool is amazing

was perfect the pool is not maintained in the afternoon, so it wasn t inviting alas had to go the jacuzzi

very friendly staff; nice little paths around, great pool and restaurant

swimming pool room very clean great food

loved the pool, the trails around the lagoon and the decks to hang out and relax

the pool was not balanced culote related, so the eyes burnt and the flavour was bad

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

bar near pool, lots of steps but rides offered if needed

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

warm pool to swim in and good enough hot tub

nice staff, clean beautiful large pool

small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in

breakfast and dinner are provided and very good pool was cleaned daily

the swimming pool is also nice

the room is nice, the view is great, the food is delicious, the pool is stunning and the staff is really friendly

the pool needs some care as it looked like a stagnant mosquito-breeding ground and did not look usable

pool and lake view

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

location was good, nice pool and view of lake

staff went above and beyond and allowed early check in which was very helpful and amazing

we loved the pool, it was clean and a very comfortable temperature

the swimming pool and surrounding area is immaculate

room was great, pool was great , staff very friendly and super helpful

the pool was a lovely respite after some 40 degree days and it was well kept

hotel with pool for family with small kids

water in the swimming pool should be warmer

we didn t have time to use the pool but it looked impressive

the pool and food

hotel with a very nice pool

the pool and the rooms

of the staff was amazingly kind

the pool and decor

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

they also have a pool

the location was great, near to flores. there was a pool on the hotel.

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

with view on the pool, very clean and good furniture, - including a fridge in the room

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd floor

the pool was out of action for over two days

we had lots of fun in the pool as well

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

the pool the view and location

but it was fine in the lobby, at the pool and in a small sitting area on my floor

the pool was a treat on hot days

the only thing the hotel needs is lounge chairs around the pool.

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

nice and quiet location. great facilities! i i loved the pool at night, recommended !!

the pool time end at 9 pm

the pool had lounge chairs and plenty of room

the pool is pleasant and clean

pool

beautiful rooftop with a pool and great views of the lake

clean and comfortable - pool was a plus

lovely hotel in flores, staff were great, nice rooftop pool and bar

rooftop pool with great views

the rooftop pool and restaurant are amazing, we hung out there most of the afternoon

pool not well maintained

great location, nice pool, clean rooms

there was an odour of sewer in the pool area.

suggest that in the page should be indicated that all the social areas are not working but the pool

clean shower with good shower pressure the swimming pool

very good breakfast

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great view of lake

nice but small swimming pool

also the swimming pool is very cold

very friendly and helpful staff, great location and nice pool! rooms are clean and comfy.

pool, water view, and easy walking to lots of restaurants

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

the pool was so refreshing after a long day at tikkal and it was so nice to be able to have a beer by

after all that walking, i cooled off in their pool until my room was ready

the swimming pool and restaurant are a beautiful spot to spend time there

maybe the pool seem like was not clean properly but it wasn’t a big deal, id still jumped in

nice place, super fast internet, lovely pool, great location, very quiet, super clean as it is brand new, and all the amenities

the pool is perfect to refresh and the terrace is a great place to hang out and relax

pretty hotel, the pool is a life saver in the heat

beautiful location. the little pool and sitting area is nice.

the kayak service, the pool and the room was big.

good location and pool

there is a small pool which we enjoyed swimming in and lounging around

pool didn t look as inviting as photos

- nice swimming pool - delicious breakfast - nice staff

they have a nice pool and plants everywhere

the lounge area is beautiful, the staff is pretty kind and the pool is clean

the hotel is really cool, the rooms are comfy, and the pool looks great.

comfortable rooms, nice bathroom, clean towels in the room and at the pool

think the little individual houses near the pool looked nice but i did not see inside, our room was disappointing, the shower was a pipe coming

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

swimming pool is clean and refreshing

lots of space to hang around with chairs, hammocks and a pool

lovely outside space including a pool

given the hot weather of flores, the swimming pool is ideal, and rooms have air conditioned

pool is perfect, you get a full view of flores

the pool was green so we couldn t use it

pool poor

no gym. the pool was freezing and underwhelming.

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

swimming pool was small but luckily we enjoyed swimming in the lake

the pool was amazing

could have had a cleaner bathroom near the pool, but everything else was pretty much perfect!

the pool was a bit small

wonderful courtyard and beautiful pool

breakfast was good, a decent choice served in a nice little seating area undercover pool was great at the end of a hot day visiting tikal probably the best shower in 9 months of

pool could use daily cleaning, as noticed lots of organic debris and ‘floatirs’

quality room very clean accessories air conditionning garden and pool area restaurant nice team

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant

the staff was friendly and the pool area is quite spacious and family friendly

nice garden, flowers and pool

pool is awesome

had a great time in the pool and in the lake using the water sport equipment

we enjoyed swimming in the lake and in the beautiful pool

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

clean and relaxing part of the lake with direct water access and comfortable beds around the pool