available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is perfect

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

warm swimming pool

only downside was the cold water in the swimming pool

small swimming pool on the roof to relax

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

the pool is rather cold as placed in the shade most of the day

nice small-size pool and relaxing facilities

nice little pool and places to sunbathe

nice and kind personel, very nice garden with a pool

nice heated swimming pool good breakfest no problem with parking highly

the view from the pool , cause you can see teide

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

pool is outside, but has glass screening which helped with warmth

the pool could have been heated more spoiled the stay

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm, old tv with only few canals most in spanish

pool quite deep in most part of it

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

is so nice that there is no saving chairs at the pool

is allowed at the pool area which is very disturbing

pools are very nice with palm trees and exotic plants around

the variety of the food and the pool area was amazing too

pool on roof

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

pool bar does not have a regular timetable for opening.

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely recommend visiting, we were delighted

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels

kind and available staff, nice pool, large bed, everything very clean.

there is a swimming pool and you can use it for free

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

complex, nicely maintained, very pretty garden and pool area

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as in the restaurant delicious

the pool is beautiful

there is also a swimming pool overlooking the atlantic ocean

pool not heated, but not a big problem since we were exploring the island and just one afternoon

the pool area can become a bit noisy when children are playing.

is an excellent hotel and the facilities are excellent, pool etc

the outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

pool area and gardens

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and fresh, reception very pleasing and helpful nothing a

the swimming pool is big enough and has a nice view, it is heated

the room and the pool area had a good view of the ocean

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

heated pool

the swimming pool is heated

outdoor pool area very quiet and luxurious huge garden

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier stay next time

breakfast all restaurants very good beautiful spa facility and good size outside swimming pool

pool areas

the breakfast was fine and the pool excellent

the pool was great and the room was absolutely perfect for a summer holiday

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

pool clean, nice

the indoor pool is not suitable for children. always used by aqua

pool bar

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

the food, the pool, the activities organized at the premisses.

loved the heated pool which we didn't expect and the aqua aerobic

heated pool comfort good service

the views are fantastic and the pools, pool area and grounds are spectacular

pool area with mountains views is spectacular

immaculate comfortable pool areas

of the dining not managed well esp breakfast was a shambles

delicious breakfast and dinner

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

great location, nice pool, good food, it s worthing the price

both pools were a nice tempreture, was easy to be in and around the pool

very nice pool area

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

pool bar open

nice pool and seating area on roof

pool, breakfast, wifi, staff especially receptionist josé carlos is a gemstone.

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

spotless, perfect location. gorgeous rooftop pool and lovely shower.

the garden and the pool area is beautiful

there were 3 outdoor pools and a breathtaking sea view both from the pool area and our room, and also from the

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

the building itself is gorgeous, with a lovely pool and stylish décor throughout

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

nice rooftop area with pool

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

however shop across the road where it opens also pool extremely small

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar, and excellent breakfast

the pool could have been a bit warmer, given the winter season

the pool with sunbeds is also wonderful and comfortable

thing i can pinpoint is quite limited opening hours of pool (11-19) - one doesn´t have a chance to jump into the pool before departure

however, they put up signs everywhere trying to charge extra for services

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

pool area

pool was a bit small but adequate for the kids to jump in and out

pool was rather small.

great swimming pool

not the greatest swimming pool, but at least it exists, and you're near the beach anyway!

great views from all accommodation and pool great to swim

small pool

location and breakfast . pool was good and caliente.

the heated swimming pool is really great and it nice to have a bar, restaurant, jacuzzi, spa, outdoor pool and gym all

the heated pool was very warm and nice

good leisure facilities, we used the pool and tennis court

swimming pools schedule was 10-18 every day

ocean view, heated pool, lots of food choices

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

lovely pool and clean pool area

pool bar closed and a small fridge would have been handy in room

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

i love the pool and the staff, always willing to help out.

pool on the roof was very nice and peaceful place

loved the location and friendly staff, roof top pool

location stayed here before pool on roof bonus only for residents receptionists were

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

place to stay with nice pool on the roof

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

basic but all you need central to everything- kitchenette was great and loved the roof top pool

there is a solarium and a good roof top pool with great views

rooftop pool was beautiful, with plenty of sunbeds

beautiful rooftop and pool

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

quality price ratio very warm welcome nice room with a balcony/seaview nice outside space and big pool cheap buffet dinner, not excellent but for the price very good and wine/water included

pool was not actually with warmed water, as advertised on booking

location could be better but it is not bad. sweeming pool is not heated thus no one swims on it.

the pool is rather large for real swimming

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

there was a great choice for breakfast. the pool area was excellent and very relaxing.

the pool is also very good for the days with rough seas

in beginning of november it was a problem in the pool area when +25 degrees

the pool could be a bit

pool and garden are outside

had a very good experience, the room was in the renovated building with free access to the pool and gym

the pool is only open 10:00-18:00.

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we stayed

food,staff, clean, pool , pool bar, location

is a few extra charges and deposits for things like using the room safe, towels for the pool

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the deposit back

added bonus having a pool on the rooftop

the location on the playa and the rooftop pool

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

some sun loungers looked a little tired. soil from the grass did find its way into the pool.

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

pool area was also good, and the location excellent, right on the sea front in the centre of the

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

the hotel location,sun all-day at the pool food was very good too

the pool was clean and well maintained with a range of furniture available

the pool area again had plenty of sunbeds, parasols & tables

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

location, price, room pool half bourd option

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

the location, the view from my room, the pool.

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

comfy bed. lovely view. lovely pool

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

the room, the view, pool area, all just great

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

control of the children in the swimming pool

pool was very shaded

swimming pool with jacuzzi area

swimming pool 24/7 open

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

pool is heated and we got a great breakfast with freshly made omelet

rooms, very peaceful, has a lovely pool

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking for

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

restaurant, nice spacious room, good wifi

parking was free, ample and easy

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the swimming pool, with its stunning view, was a highlight of our stay

nice heated pool

breakfast was delicious too and we loved the pool - you have distant sea views here as well

even has a heated pool

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

aware) but pool not needed

kids said swimming pool could be warmer

outdoor swimming pool

pool was cold but still great for a dip on a hot day

pool, bbq, and cats made it perfect for us

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

the big swimming pool across the road, quiet location.

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

nice pool & gardens & excellent breakfast

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

just too many pigeons around the pool.

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

comfortable with great views alfonso was so helpful loved the sea filled pool as

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

loved the swimming pool

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

location and facilities - really enjoyed the heated pool and sauna

the hotel is great with swimming pool, gym, bar

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

the hotel has a beautifully designed pool with a real infinity pool

amazing room, amazing pool, tasty breakfast

we couldn’t manage to enjoy pool because of bad weather

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

only fault would be the cooked breakfast which looked a bit dried up

staff made it lovely especially the ones in the bar and restaurants

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

very nice breakfast and beautiful materials, furniture, design. perfect location.

hotel, lovely terrace on top with a swimming pool

a little choatic in the cafe plus the ability to get a drink/snack by the pool would be nice

loved the rooftop pool and jacuzzi too

views from the pool are stunning

lovely place to stay, very comfortable rooms, great rooftop pool, friendly and helpful

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

the breakfast is very complete and served in a nice room upstairs

good location friendly clean quiet. nice breakfast.

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

nice canarian house, renovated, tranquil, great breakfast

fantastic location and very good vfm. nice pool and spa and good half board menu

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

spa and pool facility is incredible

loved the spa , so relaxed. had coffee by the pool in the sun.

in the garden there is small pool and a little friendly kitty to play with

the garden with the pool was very agreable

little pool area was nice to sit out in the sun

there was a small outdoor pool which was nice but would have been lovely if it was warmer

ich we did not expect in january beside the little pool)

it had nice bar area to sit

wifi connection in our room

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local parks

cost in santa cruz, but i would suggest to have it there if you are willing to wake up early: no bar nor bakery in the neighbourhood

one lady behind bar who was particularly friendly and helpful

no swimming pool :( (-)no swimming pool. (+) there are lots of amenities including pool, gym, sauna all available for free to guests (-)no pool. (-)pay parking, no swimming pool (+)is great, very close to the bus station and the public pool, good breakfast (-)no pool and there was a lack of decent tea at breakfast.

the breakfast, included in the price, was very acceptable

there was a gym, sauna, and two jacuzzis on the ninth floor with amazing views of the city

it was a busy weekend the upstarts gym had no towels and was not checked in the 2 hrs we were three chilling so had to use room towels

room spacious and silent, equipped with all you need

nice outdoor swimming pool

the alkaline outside pool of the hotel is magnificent and great for leisurely swimming

the pictures it's seems like natural pool belongs to the hotel , but it's public and full of kids

pool water was too cold for swimming and even outdoor hot tub wasn't hot by us standards.

over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

indoor pool was great we had it to ourselves when we were there

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

excellent pool. nice selection at breakfast. really friendly staff

everything: the gardens, the quiet, the staff, the pool, the retro feel...

pool is perfect and so is the breakfast included

spacious room with nice view to the pool and close mountain, location excellent, everything accessible by foot or by bus / tram with a

the pool is also beautiful

7cm) like me. but still okay.

the pool was deep for a short person

the swimming pool temperature was refreshing and plenty of seating now around the pool

the swimming pool works just 5 hours a day, from 12 to 5pm

the only downside is the very small pool….

great stuff, rich breakfast and amazing roof pool

restaurant wasn’t open in the evening, and pool opening times not ideal.

the pool on top-roof could hahve been heated.

unfortunately the pool and jacuzzi was closed.

facilities so good, lovely pool and hot tub on roof plus a mini gym

design, close to city centre, cleanliness, nearby beautiful city park, fabulous breakfast, lavish pool and jacuzzi on rooftop

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

great location. could check in early. new rooftop pool and jacuzzi was great

the swimming pool is fantastic as we swim every day

great pool and gym

the pool was fantastic

the hotel facilities including the garden, swimming pool,

the pool is set in the gardens and is ideal for loafing, sunning and swimming

we didn t use the pool

the pool the staff the gigantic bed and shower

lovely lounge bar and fab rooftop pool

ant the pool was closed early in the evening

pool was closed for the winter and that fact wasn t clear on their information