the view. the swimming pool was perfect to rest after a long hike. the mood.

pool is heated and we got a great breakfast with freshly made omelet

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

cosy, clean and flowery territory with comfortable pool if you need to relax

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge,

the swimming pool was a highlight with its heated water and reasonable length, perfect for a swim

pool and garden are outside

gardens were gorgeous, and the pool area was clean and spacious

everything, from location to the view, pool and really nice breakfast.

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

wifi is poor in the room. works mainly on the balcony or pool.

location could be better but it is not bad. sweeming pool is not heated thus no one swims on it.

the swimming pool was great

pool was cold but still great for a dip on a hot day

kids said swimming pool could be warmer

pool, bbq, and cats made it perfect for us

loved the pool, the garden, and the bbq facility

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

the pool area was beautiful and perfect for relaxing

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

place, room, swimming pool, staff.

the indoor pool is not suitable for children. always used by aqua

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

pool clean, nice

the swimming pool is big enough and has a nice view, it is heated

heated pool

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

the swimming pool is heated

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

loved the heated pool which we didn't expect and the aqua aerobic

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

pool bar

very good everything, good breakfast, big pool, good personnel

great swimming pool

pool bar closed and a small fridge would have been handy in room

i love the pool and the staff, always willing to help out.

lovely pool and clean pool area

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

nice pool area with service as well

very friendly staff and a nice swimming pool

is a few extra charges and deposits for things like using the room safe, towels for the pool

had a big room with huge bed and two balconies with nice view to the pool

the hotel had all the facilities we needed including a decent pool

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

small swimming pool on the roof to relax

pool was great and the staff food wasnt that good as expected just plain and simple just the same

pool area made our granddaughter very happy

nice little pool and places to sunbathe

was very good, hotel and swimming pool as well

nice rooftop area with pool

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

however shop across the road where it opens also pool extremely small

it has small rooftop pool and a lot of space for sunbathing

nice pool and seating area on roof

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

rooftop pool and bar are the highlight

and the roof pool is top

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

is so nice that there is no saving chairs at the pool

pool area was amazing and the place overall is very clean

the variety of the food and the pool area was amazing too

very clean rooms, very nice view for swimming pool/garden area and fantastic view for the ocean

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

got upgraded to superior double for free which was right next to the pool

great gardens.nice pool.good staff.

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books and getting some sun

the view from the pool , cause you can see teide

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

no pool towels for hire

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

beautiful rooftop and pool

basic but all you need central to everything- kitchenette was great and loved the roof top pool

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

rooms, pool, restaurant, bar all excellent

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious dining

pool not heated, but not a big problem since we were exploring the island and just one afternoon

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a good size

the pool could have been a bit warmer, given the winter season

the rooftop pool and lounge area give a nice alternative to spending your day

recently renovated room, swimming pool on the roof is very cozy

the pool with sunbeds is also wonderful and comfortable

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar, and excellent breakfast

the views are fantastic and the pools, pool area and grounds are spectacular

immaculate comfortable pool areas

pool area with mountains views is spectacular

of the dining not managed well esp breakfast was a shambles

breakfast had many options

the pool on the roof was a beautiful retreat

location stayed here before pool on roof bonus only for residents receptionists were

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location in the middle of town is brilliant and roof terrace with pool is great

location, prices and pool was nice.

warm swimming pool

only downside was the cold water in the swimming pool

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta de la cruz

big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is perfect

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

the location, the view from my room, the pool.

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

the roof top terrace and pool was a great place to relax

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

rooftop pool area with jacuzzi and sauna

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

the swimming pool is small but on the rooftop and very clean

wiew from the pool and rooftop terraces,perfect location and stylish old building and

good location in the park with nice view and well carried pool and garden

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

the outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park

is an excellent hotel and the facilities are excellent, pool etc

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

complex, nicely maintained, very pretty garden and pool area

kind and available staff, nice pool, large bed, everything very clean.

there is a swimming pool and you can use it for free

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely recommend visiting, we were delighted

beautiful view, swimming pool next to the room, nice staff

pool bar does not have a regular timetable for opening.

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

location, cleanliness, rooftop bar and pool, it was private and very quiet

the location, the breakfast, the pool on the rooftop, the staff were all perfect.

the location on the playa and the rooftop pool

added bonus having a pool on the rooftop

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the deposit back

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

pool

small pool

great swimming pool

pool area was also good, and the location excellent, right on the sea front in the centre of the

the pool was chilled and had plenty of sun beds

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

the hotel location,sun all-day at the pool food was very good too

the pool is great: temperature just right and the garden around it beautiful and well tended

fantastic location, pool area was beautiful

the rooftop pool was heated, offering incredible views

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

the room, the view, pool area, all just great

pool was a bit small but adequate for the kids to jump in and out

the pool outside with the bar were nice

one uk channel on tv for nighttime but not a big deal pool slightly small

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

however, they put up signs everywhere trying to charge extra for services

pool is outside, but has glass screening which helped with warmth

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm, old tv with only few canals most in spanish

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

most of the staff were very friendly, good facilities, pool table etc

pool quite deep in most part of it

2 pool areas, both very clean

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

the swimming pool was amazing

great location, nice pool, good food, it s worthing the price

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

the pool could be a bit

hotel has everything you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area is cute and not too

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

valentine s day surprise, counchy made the best cocktails and ensured we had a good time by the pool

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

control of the children in the swimming pool

pool and daily activities are great

to dislike, although the tiles surrounding the gorgeous pool are in need of an update and an occasional variation in the choice of fruit at breakfast would

outdoor pool area very quiet and luxurious huge garden

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we stayed

great spa facilities for relaxing and quieter swimming pool by the spa

pool areas

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

thing i didn’t love was where the pool was located

it s built into the rock, with a lift that takes you down to a natural private pool carved into the rock, filled with ocean water

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

the heated swimming pool is really great and it nice to have a bar, restaurant, jacuzzi, spa, outdoor pool and gym all

ocean view, heated pool, lots of food choices

good leisure facilities, we used the pool and tennis court

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

location and facilities - really enjoyed the heated pool and sauna

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

location in the caldera with lovely facilities, the pool and sauna were very welcome

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking for

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

some facilities for kids

was reasonably clean and room service satisfactory

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

a natural pool with sea water and a beach are just downstairs

comfortable with great views alfonso was so helpful loved the sea filled pool as

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

there is also a pool but we couldn’t enjoy cause it was

breakfast was delicious too and we loved the pool - you have distant sea views here as well

even has a heated pool

nice heated pool

our room was block c - perfect location by the quiet pool with a lovely terrace

it's in a great location and relaxing around the pool in the calm and green environment with a view of the sea was just heaven

big, heated swimming pools which we absolutely loved

food was delicious and my little girl loved the mini disco and the swimming pool

the heated pool was a delight for both children and adults

view to the ocean, good location, the food was awesome ,heated pool with ocean view, service was good and the staff were very

sometimes the music round the pool was too loud. spoilt the peaceful ambience.

hotel nice staff plenty of deckchairs in a lovely pool area overlooking the sea food was fantastic with plenty of

beautiful pool area

and the pool toilet wasn't very clean and had a cockroach buddy

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

beautiful location. spa and pool were excellent. would love to return again.

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

spa and pool facility is incredible

loved the spa , so relaxed. had coffee by the pool in the sun.

great location, service, great selection of food, pool etc

pool was incredible - i was able to swim 20 laps of it every day for exercise in the morning

i was lucky enough to receive a room upgrade with views over both the pool and the ocean, which was absolutely beautiful

the beach is just cross the street and an amazing pool garden at the hotel

the infinity pool and help yourself snack area and fully stocked bar was amazing

good location friendly clean quiet. nice breakfast.

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

the breakfast is very complete and served in a nice room upstairs

location, very clean facilities, breakfast included, very welcoming and warmhearted host

good breakfast

you want to find the place close to the pool, you need walk up 7 am and go to the pool and leave the towels

well designed - kind and super friendly staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar - after check out we could stay and use all

breakfast, great pool areas for kids, comfortable beds and everything was great

great location, very kind staff, delicious breakfast and nice swimming pool :)

lot of children, only one pool heated, there were children in next room that were crying

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

sit and look at the stars)

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however, we were not staying there for this facility

little pool area was nice to sit out in the sun

in the garden there is small pool and a little friendly kitty to play with

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

did not allow you to enjoy pool, please use flies repellent device to eradicate flies

pool side customer service could have been abit better as we had to chase staff to order food.

the infinity pool was stunning - helped by amazing weather

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

the availability of the beds around the main pool.

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

just too many pigeons around the pool.

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly recommend a persian pool, it's a hidden

there are mosquitos around the pool. it is sometimes very annoying.

not the hotels fault but the amount of flies in the pool areas is incredible annoying

lots to do in the hotel, kids love the pool and play area

pool side menu not as nice as some of the other restaurants.

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done to them

course, some people think that they can just leave their towels at the best seats from the pool in the morning and then only go there 2 hours later

is modern, very good for families, 4 big pools and 1 for children

no pool for lilos for kids

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

good music all around hotel, guitar and saxophone players by the pool amazing

we loved our room & had a brilliant view of the pool & sea from our balcony

and the pool was not heated unlike it was last year

pool scene the vibe

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll

pool was so clean and relaxing

pool by the room is perfect for young kids

the small pool area and no sun in our villa garden

we'd like warmer big pool and we'd need a desk for warking

everything - especially warm privat pool, comfi beds, good food, views, location

nice food great bar facilities and pool areas lovely

the heated pool, unfortunately, was not operational for the majority of our stay due to a mechanical issue

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

if you didn’t secure one by 7:55am, there was no shade round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

hotel full of people, problem with bed near swiming pool

the area of swimming pool was fantastic,with the water temperature unique

lovely swimming pool

view, sweets, spa and swimming pool area

ps loved the heated seawater pool

stated they have a policy about towel reservations at the pool but didn't stick to this

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding and services were top as well

ddlers) screaming and shouting in the pool

we had a 2 bed villa with pool and it was great to just relax and it be quiet

o showed around a 2 bedroom pool villa - maybe next year)

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

we really enjoyed the buffet restaurant, infinity adult pool and gym facilities

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the playground

loved yoga by the infinity pool looking at the ocean each day, and the gym

the staff was amazingly helpful,food was great, infinity pool even more amazing

fitness activities near the pool were annoying, with terrible loud music

having your own terrace and pool was the best part and totally worth the cost

th the lovely marina) the restaurants were very good

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great

eating outside around the pool and amongst the palms, felt like we were many more hours away from the uk in the maldives or

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

i prefered rooftop pool, my wife liked the one near restaurant

incredible restaurants. pool and bars were fantastic.

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

staff were fantastic - animation, pool, service, reception and cleaning

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

service, huge balcony, laundry room in suite, excellent beds, plenty of loungers and great pool service

full equipped kitchenette with high scale equipment and amazing terrace with our own private pool

with pool, quiet, luxurious, beautifully-appointed, comfortable

i loved the private pool and the big space in the suite .

were lucky to get an upgrade to a amazing apartment with a pool and fantastic views of both sea and mountains

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

pool is far too cold

love having a private pool. staff are lovely and it s very spacious and clean.

ol bar service)

tall, it was disappointing not to be able to touch the floor in any point in any of the swimming pools

very big swimming pool

great food selection in both dining room and poolside

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice

the solos adultos pool…kid free tranquility ud83dude0a

extensive gardens and varied pool options

pool area is amazing

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

the pool area tends to be crowded with limited space

great location great rooms pool and lobby

spotlessly clean and friendly, lovely size room overlooking the main pool

lovely pool area

brilliant food in the tapas restaurant and excellent cocktails at the pool

the saltwater pool, lunch bar and breakfast was very good

we also loved the guilty restaurant by the pool, the staff were excellent and the food was really reasonably priced considering it s a 5

lovely garden and pool area

was delicious and served in a beautiful location around the pool

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

beautiful surroundings, with a nice pool

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

love the different pool options and the evening entertainment.

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the heated pool

perfect location,beach , fresh water kids pool, nice breakfast.

& professional staff, lovely facilities especially the pool & gardens

leaves all over the pool area

the heated swimming pool. the food. the room. the kindness of the staff

we cannot get sit in that place but we can enjoy of el español in the pool area

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

also all cleaning and pool staff really

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

great pool and pool

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

lots of choice at breakfast pool staff very friendly and efficient