unfortunately, the pool was very cold- needs a heater installed

pool a tad cold.

loved the room, we had jacuzzi room with view of pool

staff, great food and great outdoor pool area for relaxing and meeting people

lovely location with a swimming pool

of the town so you need a car to get here but once arrived you can enjoy the spacious rooms, the pool and the the great restaurant opposite the hacienda, very recommended

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

new pool area and the two restaurants we were there for two nights and we never left the hotel as all

lovely pool

our only complaint this visit was the pool was very cold normally it is reasonably warm

nice hotel with warm water in swimming pool

dirty pool, no hangers in the room.

the pool hasn t been maintained in a while, it s full of leaves and looks abandoned

water in a jacusy and a pool was cold

amenities, having one of the best restaurants in atlixco next door, the pond, the mini golf, the jumping castle for kid -- it's a great place to stay if you are in the area, with the

property grounds are beautiful and well kept breakfast was good

breakfast was good and complimentary

the breakfast was not to our liking.

the place is clean and comfortable. the location and the parking space.

good location. great to have parking

the pool water wasn't climatized

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

the pool and the free breakfast with wide selection

loved the pool

pool and the view from the roof

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

from the bathrooms, to the pool area, to the tv

only ten rooms with peacocks in the garden a small but nice and clean pool

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the small pool could have used a little heat

the pool was rather cold to use

the pool is small, no ladder so it's hard to get out if you are older and the water is cold

whilst the pool area was small we didn't have any problem with it being too busy

pool isn t set up for anyone with a disablility- it isn t easy to get in or out

pool design, spa

it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

swimming pool was too small

they were quick to assist us at the lovely heated outdoor pool with meals and drinks even though we were the only guests at the pool area

pool is not heated

the pool is nice and very comfortable big rooms if you get the

we asked for pool towels

they even flund toys for my small kids to play by the pool

the pool is not open

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

big room, easy fairly secure parking

having safe parking was a plus

pool area and food. very good staff

the pool was not clean.

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

swimming pool so cold. this will make no to go back

the balcony and the pool

they let us check-in early and check-out late with no charge. nice pool.

breakfast was excellent, also the pool was very nice, and all the staff friendly and

i requested to change rooms and i got a nice view to the pool and partial golf court

the pool time for our grand babies was totally amazing

there were a lot of people and the pool was a little bit dirty

the room very clean, excellent timing administration for the suwiming pool

bad smell in the air in swimming pool area and many mosquitos

that the room was clean and the staff was very polite, they were very helpful, also the swimming pool was nice, the water was warm and the view was very cool

pool was climatized, the included breakfast was good, and actually the beds were really nice and

the temperature of the pool is perfect

i like the swimming pool and the relaxing of the room.

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

the pool is too small, probably just for decoration

i like the pool

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

no chairs around the pool!

are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is

big comfortable room, friendly staff,swimming pool

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

very central location and lovely breakfast in the morning.

breakfast was yummy

great location, great breakfast and friendly service.

kids enjoyed the pool

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

the pool open a bit late

beautiful hotel and grounds, relaxing rooftop pool area

the pool area has great views of the pyramid and you can see the volcano

we didn t check out the pool, but the breakfast was delicious

the rooftop pool is not really for swimming.

architecture, style, swiming pool, bar and excellent staff

pool setting was lovely but water cold

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the pool and attention

the food room service was delicious and prompt

the front desk is quite helpful and so is the room service

clean room and very comfy bed. room service is quick and restruant was amazing

room service is nice and tasty

room service was amazing and exceptional customer service from check in to check out.

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the pool has a great view as the terrace bar

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

beautiful campus with a huge garden and a pool

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

very nice indoor pool and jacuzzi

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

free parking under the hotel

breakfast room was freezing cold.

pool, gym, parking lot

clean, relaxing, breakfast included although limited options.

the breakfast was excellent. the quality of the products was great.

la piscine the pool close too early, it close at 9:00, and should close at 10:00 or 11:00!!!

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

swimming pool, breakfast and quiet place .everything was awesome:

having a pool makes a big difference

views, pool, restaurant

not enough staff at the breakfast . tables didn’t get clean , not enough plates

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

also for longer stays i think there should be more variety in the breakfast

the hotel was very busy it gets very occupied at breakfast time

rooftop bar with a nice

the gym and the spa.

room service food mediocre

gym wasn t available during my stay. rooms on the top level are pretty noisy.

great hotel, staff very friendly and supportive. great restaurant and breakfast was excellent.

there was access to the gym facilities and the pool facilities

pool , super dirty

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

the hotel's pool was unusable as the water was notieable green and dirty

location ans the pool

the parking is quite messy. the swimming pool wasn t clean. the place is old.