we loved the little pool and the friendly service

lovely garden and pool area, great central location, very helpful and attentive staff.

right on the central plaza, great swimming pool, comfortable room, friendly and welcoming staff, easy, free and secure parking

it would be great if they could do something to heat up the pool

garde and small pool

the swimming pool was a bit warm.

the pool was quite cold

the swimming pool was under repair.

great lap pool

yes the pool and rooms and food was great but we enjoyed the longer time spent here

a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

loved that it was close to airport. pool was amazing.

they have a very pool if you want to chill

they had their restaurant open, pool open, covid policies in place and implemented correctly

apart from that the hotel and pool is nice

the pool is inviting

lovely hotel, nice rooms good pool and lovely staff i would come back again

super nice hotel with pool, 15 mins walk into the city centre. private parking space.

and pool were very relaxing and loved by the kids; having the restaurant available when we didn't want

food, pool

pool may have cold water but kept clean.

the pool is a sweet spot to relax

(gym, pool, bar, business centre) it’s on the quieter side of the city center, but there’s plenty of

the location, the pool and the service.

the swimming pool wasn't open.

the staff was very friendly, and the best part was the rooftop pool, perfect for a daily afternoon swim in the sun

the breakfast was great

location, the service and cleanliness, and breakfast was very good

location and laundry facilities were awesome

nice staff, good breakfast and great location.

the room furnishings, amenities and wifi were excellent

no breakfast offered

breakfast was okay, nothing special.

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time, which is generally served around 8:30am at the earliest

breakfast was authentic and made fresh every day

breakfast was basic, it would be good to have an option of different hot drinks and the toast was

guest rooms are beautiful. very nice pool, and the food was delicious.

attentiveness of the staff, the cleanliness, the restaurant menu, the pool, the spa, the design, the

the rooms the pool

nothing... i mean the pool area could have been larger. the hot tub wasn't very hot.

the pool was very nice, more of a lap pool. the temperature was quite warm. staff were friendly.

sometimes the wifi was slow but staff was quick to fix it.

of breakfast included - maybe too basic - maybe should plan valet service as there is no parking

no elevator.weak wifi

room was located next to the patio bar and you could hear some of the employees getting ready for their early morning shift, other

spotty wifi and no hot water in our bathroom. we also had problems with our room key.

gripes - the tap water was hard and pool water was too hot when we were there in april with daily maximum temperatures of around 36

small pool is an oasis of calm in the middle of the city

it was great to take a break at the pool in the afternoon after a long morning sightseeing

very beautiful hotel, the pool, the service.

from the comfortable rooms, showers with plenty of hot water, relaxing pool area, to the hearty breakfasts and on-site cafe

breakfast was delicious and simple beans and eggs with toast and jam and choice of tea or coffee

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

arturo is super friendly, the location is right at the heart of oaxaca city and they cook breakfast for you (chilaquiles and beans mine this morning)

the only (small) issue was the wifi went out the 2nd day of our stay, and never came back on (-)wifi went out the 2nd day of our stay and never came back on. (-)wifi could have been better, but it's not a big deal to me. (-)wifi was patchy in different areas, especially in my room (+) good design and great wifi (+) good wifi, worked remotely from here with no issues (-)i had to be outside my room / in the common spaces for the wifi to work

beautiful garden, good breakfast, helpful and friendly staff :-) a special thanks to frieda as she helped me very much

wifi was good and a good selection of tv channels

location easy access to zocalo nice jacuzzi and hot water ac work well good wifi very roomy space nice breakfast has fresh fruits, bread, fruits juice, cereal, coffee

great location. comfortable. good wifi. nice bathroom.

big bathroom, great wifi

really like the pool, it was small but a welcome bonus

although small, the hotel has everything you need: restaurant, bar, pool, attentive staff and location

heated pool was a great bonus

nothing wrong. pool in shade too much of day.

there was more food available throughout the day, especially by the pool

lousy wifi, no bathtub as pictured, no elevator, only luke warm water in shower.

breakfast is really good, specially the beans chilaquiles

noise from the bar in front makes terrible noise very late night

breakfast was phenomenal

the wifi was great

pool is so convenient, especially when kids

gorgeous building, gardens and pool area

the history of the building, the gatdens, the pool

more chaise lounges at pool

was located by pool and too much kid noise in afternoon from 4-8