the swimming pool was under repair.

originally only

yes the pool and rooms and food was great but we enjoyed the longer time spent here

great lap pool

the breakfast the pool the staff the secure parking private room

a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

they had their restaurant open, pool open, covid policies in place and implemented correctly

the pool is inviting

the pool is generally kinda dirty

loved that it was close to airport. pool was amazing.

they have a very pool if you want to chill

rooms, nice pool, clean, beautiful location

super nice hotel with pool, 15 mins walk into the city centre. private parking space.

pool may have cold water but kept clean.

like everything the place is decorated with some antiques the garden looks great the pool area super nice to take a nice break and relax the rooms very clean and most important the

well equipped rooms with air con, great little restaurant / cafe open all day and a lovely pool to cool off in

pool terrace and restaurant and open air courtyard

good amenities, gym, roof terrace bar and pool, nice central atrium

the swimming pool wasn't open.

the location, the pool and the service.

wish the pool was bigger and wished there was a hot tub, but that's just nitpicking

the hotel has a small courtyard where you can enjoy a very good breakfast or just relax

air conditioning, wifi, tv with netflix, everything was working

they cook homemade breakfast very tasty and they are very flexible, so if there is anything you'd like they can

the breakfast was great

the room furnishings, amenities and wifi were excellent

we found the breakfast quite light and ended up eating a second breakfast every day

no breakfast offered

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time, which is generally served around 8:30am at the earliest

breakfast was authentic and made fresh every day

breakfast was okay, nothing special.

the pool, the gym, the club, the restaurant and room service were all top notch

attentiveness of the staff, the cleanliness, the restaurant menu, the pool, the spa, the design, the

tv had limited english speaking channels, hot tub in the pool wasn t so comfortable

beautiful facilities, wonderful pool and super comfortable room!

it was modern looking with a oaxaca decor touch. the plants were nice. the pool was fabulous.

short walk to main city squares, bars, restaurants etc big bonus is that this hotel provides parking if you drive, a lot of the downtown hotels do not and finding parking is next to impossible

no useable wifi in the bedroom and the need to ask for the hot water to be fixed

no parking but the staff helps you

the parking lot doesn t work on sunday sonia difficult to find a safe place to park this day.

good breakfast included and parking available with validation

the only (small) issue was the wifi went out the 2nd day of our stay, and never came back on (-)wifi went out the 2nd day of our stay and never came back on. (-)wifi could have been better, but it's not a big deal to me. (-)wifi was patchy in different areas, especially in my room (+) good design and great wifi (+) good wifi, worked remotely from here with no issues (-)i had to be outside my room / in the common spaces for the wifi to work

excelent location great staff chef prepared breakfast with care and was delicious will be back

with seating, generous room size, more than enough space for three lots of luggage, had a small bar fridge with refreshments to purchase

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

the breakfast was delicious

from the comfortable rooms, showers with plenty of hot water, relaxing pool area, to the hearty breakfasts and on-site cafe

it was great to take a break at the pool in the afternoon after a long morning sightseeing

small pool is an oasis of calm in the middle of the city

bed was very unconmfortable, the room had no windows, they were building an area by the pool and they should have told me that before, the noise was terrible

also has a great pool

wifi was good and a good selection of tv channels

location easy access to zocalo nice jacuzzi and hot water ac work well good wifi very roomy space nice breakfast has fresh fruits, bread, fruits juice, cereal, coffee

great location. comfortable. good wifi. nice bathroom.

big bathroom, great wifi

friendly helpful staff, very quiet but central location, very comfortable bed and nice pool and seating area

nothing wrong. pool in shade too much of day.

heated pool was a great bonus

the pool area is exactly as it looks in the photos

really like the pool, it was small but a welcome bonus

more variety for your breakfast choices

also the breakfast is very generous and delicious

breakfast was phenomenal

good breakfast included

noise from the bar in front makes terrible noise very late night

pool is so convenient, especially when kids

pool was exactly as it appears in pics

was located by pool and too much kid noise in afternoon from 4-8

nothing! except perhaps the music by the pool, but that is a tiny, tiny point.

more chaise lounges at pool

it doesn't have a pool, ok, but it's about the coolest, cutest stay in the city

wish they had a pool, would've been perfect

the little details (from decorations to music), the rooftop (with a free sunrise yoga class), the kitchen, the breakfast -- everything was an absolute dream

the kitchen was our favorite place and the breakfast are delicious

breakfast in the hotel's peaceful courtyard each morning was amazing (delicious egg dishes,