the pool area is not well maintained the tv cable is very limited

the pool

swimming pool ,

no swimming pool nor gym. no restaurant

location, everything was really good- the room, swimming pool, wedding food was great rest of the food was ok

over all pretty good the pool, exercise room, very clean room

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

swimming pool horrible; not

the pool was nice

so had to walk to go get something to eat from the street and came back and ate it by the pool

had parking

room service was quick

the gym equipment was in good working order and the poolside was always clean

also the room service was great and for a really good price, and the fact that they let you check in before

have a pool, but it's not working

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

it has a decent outdoor pool

receptionist did not let us know the pool was not working due to remodeling and we had to find out on our own

minute i hit the door the minute i left i truly enjoyed my stay here that's imagine i did use the pool the workout facilities and

pool on site

left your place is so good little more fitness not towels on swimming pool

there is a pool and a playground for the kids

free breakfast doesn’t include hot food like other hotels do

great breakfast !!! great location !!!

from the courtyard and pool

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the wifi wasn't working and there was no one to fix it.

convenient, good breakfast

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi did not work at all even though i had to work

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

room service was delicious.

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

the gym was a good size and there's a pool as well

jacuzzi and swimming pool had warm water

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

clean, easy parking, near metro, nice pool area.

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my

the pool was nice, just didn't have much time to enjoy it

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower room 612 the floor was cracked and very

the view of the swimming pool very clean, is close to downtown, clean room and big shower, bed very comfortable, this is one

only one thing pool it was out or service for repairs but out at thad its exelent place to stay

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

swimming pool and gym are available but not in good condition

the swimming pool.

rooms was clean but noticed the pool area wasn’t the cleanest

location breafast was good nice pool

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

i would say the breakfast was good, also the gym.

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

the fitness machinery in the gym does not work well.

gym and pool are always very clean

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

the garden the pool and the view and the kitchen

everything was perfect! hotel is really nice, specially has a very nice pool.

the pool is great

i loved the swimming pool. i was very lucky to get a good room.

it s comfortable, location is good, staff is nice and the pool area is pretty

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

location, room service, housekeeping

room service was also

cleanliness of the property, and the service of the staff, specially of our room service lady martina

good price with breakfast

very good breakfast!

breakfast was great with plenty of choice and the young waiter on both occasions

breakfast buffet was excellent!

douardo) was a

it was clean. pool. treated nice by the staff.

the pool was closed and the breakfast area was bleak.

the pool looks dated and not well maintained.

the indoor pool closes at 10pm. it would be nice if the pool area was open later.

swimming pool too small disturbing noise due to the renovation of the lower floor the whole day thin-walled

conditions of the room,pool,the overall ambiance of the run-down hotel.

the pool, the price, location, felt safe ..

swimming pool

it has a/c and an excellent wifi signal

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

nice indoor pool

good breakfast, very friendly staff and comfortable rooms.

wifi did not reach 3rd floor too well.

didn't care for the breakfast served

they didn't change the main blanket of the beds. pool was not cleaned.

pool area was trashy

dirty pool and same breakfast

& comfortable room, good facilities in the hotel

pool was outside, water was cold

the swimming pool

the pool is not big enough though.

pool area (the reason we rented here) was too small

we used a swimming pool a couple of times

the pool.. and the location.

the website advertised a pool but it s under construction and it should be mandatory that it s listed under construction

are old, elevator was broken at least twice a day, there is no pool, the view is not good

the pool is inside and small, we didn't go

their recommendations were spot on and so kind letting me into the pool when the key wasn't working

) pool was small and grimy

the pool was the best! and the room itself was excellent!

rooms, comfortable beds, practical safe for important things, very clean with a great view and pool

luxury brand new building nice pool terrace views of the city

i loved the roof top pool and also the beds were so comfortable!

rooftop pool was closed due to state of nuevo leon being placed into red because of covid-19

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

breakfast was ok, although the breakfast area is rather sober and crammed

i like everything about this hotel the pool the restaurant the lobby

holel needs paint job , on the inside where pool area is.

breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.

s always looking to work out, even on holidays)

is a swimming pool but we never used it

the facilities and the location... we wanted a good indoor pool

very clean, pool area and gym were fine, breakfast was sufficient

we wanted an indoor pool and the hotel has a great inddor pool good size ans quite warm

room was very comfortable and pool was nice

the swimming pool wasn't so clean

the pool water was too cold despite summer and had strong smell of bleach

clean, excellent customer service, the restaurant and pool area are amazing with beautiful views

although nice, the pool water was super cold and smelled like too much bleach

location and pool

one idea to improve the nice pool

location is surprising, the hotel is inside a conference center with restaurants, shops, etc the pool was nice and

safe parking lot. clean room. great pool. friendly staff.

a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed and it was dark inside and i had a full day off in the city and i really wanted to

service was great, super friendly staff, pool was warm on a cold day

the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.

pool was extremely dirty

pool wasn t available and the breakfast was cold the housekeeping didn t change the sheets

that the pool was closed. i didn t want to swim just get some sun to take back home

swimming pool was closed and i specifically chose that hotel for it

price paid didn't match what i had booked, pool dirty, poor customer service from front desk

the pool, jacuzzi and sauna make the stay even more relaxing

gym and pool area with a breath taking view of the mountains

the indoor pool was wonderful

the pool it’s a little small

pool and rooms excellent

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the restaurant, the bed, clean room, the breakfast buffet, the pool,

the pool was not open during my visit due to covid restrictions so that was sad and not the hotel's

very small pool

the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

the pool was too small but it served its purpose

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

rooms were clean, central location, pool was great.

nice pool and gym

to old, no jacuzzy, need remodeling... no umbrellas by the pool

pool and cardio items, cleanliness and comfort was great

was very clean, beautiful rooms, swimming pool big, excellent food and nice people on the reception

pool (reason we booked this hotel) not available.

were unable to actually utilize amenities offered such as gaming consoles and pool table

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

the swimming pool was closed which was a shame.

there is no towels in the swimming pool but i bring one from my room

swimming pool with spectacular views over monterrey

the pool was really cold. i think they can warm it a little bit.

pool are. not satisfied news more attention an how to be used. family or couples.

pool size

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much when you invite a