location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

pool closes at 10, bar at 11:30, wish they were open later

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

pool (reason we booked this hotel) not available.

did not like that it was my first reservation with booking and i did not pay attention the pool was closed for renovation, that one was on me, the staff patienly explained that to me and we

were unable to actually utilize amenities offered such as gaming consoles and pool table

nice pool and gym

pool and cardio items, cleanliness and comfort was great

rooms were clean, central location, pool was great.

was very clean, beautiful rooms, swimming pool big, excellent food and nice people on the reception

to old, no jacuzzy, need remodeling... no umbrellas by the pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

left your place is so good little more fitness not towels on swimming pool

there is a pool and a playground for the kids

pool on site

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

the pool is ok but the rooms are not enough well maintained

swimming pool ,

no towels on the pool, too far from the

clean, spacious, safe, comfortable, i enjoyed the pool

pool

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

so had to walk to go get something to eat from the street and came back and ate it by the pool

the location was good. the room spacious and clean. parking lot and swimming pool available.

pool was close no breakfast price for room was alittle to much asked for king bed was given a

also the room service was great and for a really good price, and the fact that they let you check in before

the gym equipment was in good working order and the poolside was always clean

room service was quick

had parking

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

room service was also

douardo) was a

great location...clean facility. the food was great...kids had an awesome time..

the size of the room. the location. the staff. breakfast.

good price with breakfast

breakfast was great with plenty of choice and the young waiter on both occasions

gym and pool are always very clean

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

breakfast is great, free and secure parking

i would say the breakfast was good, also the gym.

location, comfort, and last minute availability. the hotel also offered airport shuttle service

associates shower was spacious shuttle

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

we were able to get in the pool, and my son loved it

swimming pool and free shuttle bus to airport are a plus

there was no free bottle of water which you normally get in some of the other hotels the pool doesn't have umbrellas which is important to stay out the sun

good shower, shuttle service and swimming pool

pool experience was not the best

place, confortable bed, you can access several international and national tv channels, decent breakfast

nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet

location was nice breakfast was one of the best i have experienced

is free shuttle bus pick-up at the airport which is convenient for travelers

easy to find soemthing to eat around it's location, comfortable, clean and rather quiet, good breakfast

no access to swimming pool for repairs

pool is closed.

good breakfast, nice pool :)

pool is closed.

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

pool closes early

the pool was nice, just didn't have much time to enjoy it

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

gym , swimming pool and location

everything besides the hours of the pool

restaurant food is not good and pool has no lounge chairs

location close to airport. pool is nice.

they left 4 towels last time only 2, plus it's forbidden to enter with drinks/snacks into the pool, last time only 1 bottle of water was

pool was dirty and closed for my boy for some hours. the other days everything was fine

the gym and the pool are nice

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that provides some shade so one has

they don't have an indoor pool and the rooms look completely different from the ones on the

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

have a pool, but it's not working

bad location on busy highway that you cannot cross. loud guests, especially at the pool

excellent hotel close to airport with very nice swimming pool

we enjoyed being so close to the airport and having a hotel with a pool for our kids before our departure from mexico

nice little pool and outdoor area for warm days and a small but practical gym for a speedy workout on

great to the people and swimming pool

in the evening i went for a swim and found that the pool was also great

pool area was a dissapointment and the pool was so dirty that we could not swim in it

pool wasn t working and no parkinf

closed pool due to covid.

they have shuttle service to the air port every 30 min

the breakfast is good and delicious

the indoor outdoor pool

location and shuttle services to airport

jacuzzi and swimming pool had warm water

the gym was a good size and there's a pool as well

clean, easy parking, near metro, nice pool area.

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

swimming pool and gym are available but not in good condition

where was the pool?

the swimming pool.

for example, where the swimming pool was, the gym or any places we can go near, etc

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

location breafast was good nice pool

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

breakfast was ok, although the breakfast area is rather sober and crammed

bed was very comfortable, bathroom stole the show with the spa suite - wow

bad wifi

room service was delicious.

wifi is useless, can't connect

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

from the courtyard and pool

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

convenient, good breakfast

bed very comfortable, sheets very clean, ac worked great, breakfast ok, close to bus statio, courtesy transportation

the amazing beds, flatscreen tv, gym & garden/pool area were very nice.

i loved the swimming pool. i was very lucky to get a good room.

it had a 24hr restaurant and a pool and gym great service from staff

lovely pool area

pool restaurant and the room

are old, elevator was broken at least twice a day, there is no pool, the view is not good

the pool is inside and small, we didn't go

) pool was small and grimy

it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to

couldn't use the pool or gym

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

i like everything about this hotel the pool the restaurant the lobby

s always looking to work out, even on holidays)

breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.

everything! except because of covid pool is closed.

more pool loungers, washing the corridors carpets.

there's a pool also which i didn't use, but looked nice

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the pool.. and the location.

the pool is not big enough though.

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

nice indoor pool

ly from laptop) is probably the strongest i ve had in the country so far

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even if you want to leave the hotel at 8pm they will only require you to pay the

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

the indoor pool was wonderful

pool and rooms excellent

gym and pool area with a breath taking view of the mountains

the pool, jacuzzi and sauna make the stay even more relaxing