pool could have been a bit warmer

pool water was not clear

pool was no so clean

pool was heated at a very comfortable degree

the staff was very kind. the kids loved the pool.

room service

no room service, restaurent and service quality

know it's ottawa but 280 dollars is a lot for a night's rest i didn't need breakfast just a coffee the shuttle was very helpful not knowing my way

so for both my kids it was a tough squeeze

was told queen bed but thought i was in a kids bed

the pool and hot tube were lovely

pool was nice and warm and the staff was very friendly

off immediately at checkout, had to go back in for one more thing and retrieve kids from pool and it was all shut down

pool was freezing cold my kids would not use it and the eggs for breakfast tasted very rubbery

my child enjoyed the pool very much and it is open late so that makes it even better

staff, large entrance and rooms, pool and restaurant were good too, to name a few reasons

it was wonderful from the booking to our arrival our room pool etc will definitely be back

the pool and hit tub area were well cared for

large room, tasty buffet, quiet pool, complimentary coffee, bees and ballet.

i was expecting a larger pool but most people probably are not the swimmer that i am.

modern facilities with amenities ( pool, hot tub , adjacent restaurant) friendly great staff that make you feel at home (-) the other thing is due to covid 19 no pool or spa, no breakfast and no daily clean up in the (-)the pool is quite small but i enjoyed having access to it and the hot tub regardless (-) they finally have the jacuzzi and pool open so that s a nice bonus (-)on a thing, but would have like to have been able to use the pool (+) love the small hot tub, exercise room, and pool (+) the only thing is that the pool is not yet accessible but everything other than that is amazing (-)much chlorine in the pool(it was hard to swim and hurts our eyes) and the treadmill was out of (-)have no complaints other than next time we will remember our bathingsuits for the pool and hottub (+) the swimming pool and sauna were fantastic and the free coffee really please my

flight was cancelled to get home shuttle service was available and convenient

my room had a mini kitchen that had a microwave, a stove where you can make a quick meal, plates, cups etc

room service was forgotten about until we made a second call to check on it

plenty of parking

rooms! location! pool! hot tub! everything was great!

swimming pool.

no pool but i get it crazy times where living in

just stayed over night so did not get to use pool etc.

great tv, pool and breakfast

staff welcomed, breakfast great, gym great, pool clean, rooms and beds confortables, overall i like it

pool , tv size , comfort of bed , size of room , kitchen

the pool is clean and big enough to enjoy a late night swim in peace and quiet

the pool was warm and clean

and pool for the kids

every time i need hot water, it was empty and i had to tell to staff . pool was small .

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of time

the pool is just ok. but we were happy to be able to use it.

was a short stay, didn't have chance to use gym or swiming pool

woman who checked us in let us choose our room when she saw how excited my daughter was about the pool so we chose 1st floor and we ended up being right across the pool

small negative was the pool chemicals caused eye irritation

the pool was a little chilly

wished the pool was open a little later

the floor, the room, the pool, was all great!

room size was awesome, i enjoyed with my kids at the pool too.

pool was too cold.

clean rooms and amazing breakfast. wonderful pool area for the kids.

as far as the property, it’s nice to have a pool but the pool is very small

staff were friendly, room was wonderful, pool was enjoyable, and the breakfast was great!

pool was under reno during our stay.

except for not having a pool

would have been nice to have a pool as the hell send to be of without one because of the overall presentation

no indoor swimming pool

the pool

no pool

because of previous covid restrictions, they’ve decided to keep the pool and gym closed in order to set policy - inconvenient for those who wish to make use of these

modern renovation an swimming pool

staff was friendly, pool was nice size, exercise room was packed with great equipment and most of all our room was

room design, the overall design of the hotel, pool, gym and breakfast

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

the pool could have been a bit cleaner.

the pool was not the cleanest.

pool area was much too hot

parking pool

pool did not open u til 8am

clean room,good size pool and not to far from downtown ottawa.

great hotel, very clean and friendly staff. the kids loved that they had an outdoor pool.

pool was warm and surrounding chairs etc

would be better if restaurant on main floor and if they had a hot tub and indoor pool

loved the pool! staff were very friendly and helpful.

was looking for a whirl pool and sauna...

nice beds, pillows, washrooms, access to the pool for ♿, water fountains, cash machine, enough sitting area, outside and in

kids thought pool too small ;)

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

pool too cold.

pool was warm and great for kids

the pool was great and having the full kitchen is a major plus

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

girl that worked the desk friday night and saturday morning was a+, we had pool time which was perfect

the pool had an unexpected shut down while we were there, so we didn’t get to use it

clean and neat with superb heated swimming pool

the pool and pool area was very clean as was pur suite

heated pool, comfortable beds, very clear

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

the pool was great especially with little kids

enjoyed the pool with our 4 month old

room was great, the pool and hot-tub where amazingly clean, the complinentary breakfast was a 10 out of 10

pool being closed they should let you book a time for you and your family to swim.

pool could have been a little cleaner.

the pool wasn’t available to use and i think the gym could use more selection.

very clean and swimming pool, 100% smoke free inside..laundry is available

the beds were comfortable and the pool area was spacious and so clean

the pool and hot tub/spa was especially enjoyed by my kids as the pool room is always warm and nice

swimming pool under construction

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

the room and pool

there is a pool with a hot tab and a gym

we were able to use faculties (pool, gym) even though they have capacity restrictions

bed i’ve ever slept on, great smelling and clean bathroom, friendly staff and great hot tub/pool and breakfast

the fact there was only very few ppl allowed in pool area

very nice swimming pool kept at a warm enough temperature that it is enjoyable to go in

no pool

nice warm pool and excellent exercise equipment

hotel was beautiful and the suite was extremly clean, the pool and hot tub were also very

the pool was amazing, clean and warm with lots of extra towels

the pool was a little on the cool side for my liking.

wish the pool was deeper

room was very nice as were the exercise room and pool

the pool close early that night for cleaning

pool is nice

pool was a little cold

clean rooms , the pool was very nice and the breakfast was amazing for complementary

the pool was wonderful as well

large pool

location, cleanliness, pool

allowed access to microwave, use of mezzanine for meetings, has swimming pool access, great customer service

pool was not in service

pool salt water. beds comfty

pool. location. cleanliness. great experience.

kitchenette, play room for kids, pool, great location and clean rooms

m,pool)was available due to covid restrictions

pool was not functional, my children made the choice of the property specifically because of the

or experienced except the inconvenience of the shower in the ladies section of the swimming pool changing area being out of action

the pool was a little cold but it is starting to get colder out now so i cant complain too much

downtown location, inddoor swimming pool

location, friendly staff, pool was great and empty everytime i took my son in

i wish the pool was open all the time

pool is very clean as well

my kids loved the pool! :)

gym was excellent, wish there was a pool though :

kids enjoyed the pool

the pool

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the pool could use a renovation.

the pool water is a bit too cold

have been nice if they specified that the pool was only available to fully vaccinated people

whole package, the hotel is central the beds very comfortably the swimming pool was amazing for the grandson's after being out all day

fewer screaming kids in pool than other

decor was a bit tired pool and hot tub water was cloudy

beautiful renovated room, loved the whirlpool and pool!

loved the pool

was a beautiful room and the view from the pool area was incredible

it was all great very clean and the pool was nice as well.

it was very good. nice and clean with friendly staff. it has pool but we didn’t use that.

outdoor pool facilities

outdoor pool, friendly staff

friendly staff, pools, cleanliness

the grounds, pools, gyms and surrounding area are top notch

indoor/outdoor pools/hot tubs and arcade were a huge hit with our kids

and welcoming stuff, clean comfortable and quiet rooms, delicious breakfast and beautiful pool with hot tub, this hotel was a perfect home for our family for 2 days

the pool was clean, and enjoyable

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

lovely room. great pool

little pool smell on 4th floor.

pool area not conducive for kids. pretty blah. but clean.

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym were

massage area was loud as it is near the pool.

the pool and hot tub are great, and there is a nice fitness center

swimming pool was quite cold!

pool was a letdown

also has lots of history while offering thoroughly modern facilities, including a great indoor pool and spa

pool was cold, limited changing facilities noisy rooms at the front

the pool was a nice bonus but the location is simply perfect for seeing ottawa

loved the classic pool and the exercise facilities.

really enjoyed the selection of foods at breakfast

i liked the fourth floor lounge facility but it did get too busy at breakfast time

hotel has a beautiful terrace bar that looks out over the canal and park

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

the gym and pool looked really nice but we didn t have time to use

we also enjoy the pool my son loves it and he really had fun

location, clean, modern, good to have a pool, tasty breakfast, check out at 12, friendly

hours the pool was opened to.

pool and hot tub awesome breakfast awesome a little pricy sooooo clean

pool water was too cold

really i can't complain about anything i didn't use the pool as i forgot so i cannot comment on the pool but i'll be going back

we loved the pool and the downtown location

pool was quite crowded other than very early in the morning. lots of families with children.

great room, gym and swimming pool.

spa suite – king bed

the pool was too cold to enjoy

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

elevator and pool bonus's

we chose this motel for the the pool but it was too cold

everything. but the pool was too cold to enjoy

location, quality of the room, gym, pool, quality of food

the hotel had great facilities, i especially enjoyed the pool and sauna.

pool was a little small

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

pool area could be equipped with some more daybeds or some other equipment to make it look a little

perfect location, pool and parking

very comfortable, clean room, great pool and gym on site

the kids loved the pool

the pool is warm and big enough to swim

pool was closed

the pool 10/10

pool close to city

wish the pool hours were extended. closing at 8 pm didn't give us time to enjoy it.

staff was very helpful, clean rooms, the pool is nicely situated and clean as well

customer service was excellent, the pool was awesome and staff was very sweet at breakfast !

wifi was extremely slow and that wait at the front desk was a bit long.

so with kids is hard to find place to boil milk

we booked a room for 2 adults and 2 kids (11 and 14) and this room really shouldn't have been included in the search results

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

no room service

indoor salt water pool which is brightvand airy

pool was not huge but was good enough for our 5 year old granddaughter to enjoy

everything was great. maybe add lounge chairs to the pool area.

staff were friendly and helpful, the room was spacious, the breakfast was nice, the pool was quite nice, nice amenities in the room, good

pool

no towels in the pool area

we like everything specially the pool coz my daughter loved it

loved the pool

pool was great for the kids to unwind

it was great having the pool for kids when the weather was not good

if you have kids, there is a nice pool for them to play

restaurant not open meaning we had to go out and then no time to use the pool.

we also enjoyed how the swimming pool had salt water and not typical chlorine

the pool was relaxing extra touch

the swimming pool is quite small and not suitable for younger kids

love the outdoor pool

we enjoyed the spa and the outdoor pool and the view was just stunning

also tje fact that the pool area has extended hours:

we used the pool/hot tub both indoors and out, ate at arome, and played a bit at the casino

outdoor pool was a great surprise for us

cold swimming pool

drunk people in the hallway. pool closure is too early.

pool was too small so didn't use it

the pool was quite small and the hot tub was not working

pool was closed due to covid

spongious floors, the pool, lots of trees that compensate for a drab spot, the staff was exceptional, the screen that

upgraded my room for free, putting my young daughter and i closer to the pool for a shorter walk

the pool was clean and soo relaxing

it was a hot day we got to enjoy the pool

clean rooms, clean pool, clean reception

i wasn't able to use the pool but my son with & he loved it

clean comfortable room, pool was nice !! close drive to everything including the casino

lovely swimming pool with terrific life guards

great staff, very clean. loved the pool,

the swimming pool should be cleaner

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

clean and close to mall nice gym

the gym is available 24 hours

clean room and the amazing gym.

breakfast was delicious, but coffee was completely gone at 9:40

the pool was amazing

no pool, only hottub outside which closes at 10pm :(

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

the room was nice and comfortable. the pool was beautiful. love the fire outside!

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really appreciate

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the pool wasn't open

the place was nice and clean. very friendly staff. awesome outdoor pool

i love the spa pool and the ambiance of the hotel.

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really appreciate

the swimming pool was great, but for such a fancy hotel, a hot tub would have been a nice addition

i wish there was a hot tub in the pool area other than that the place is great.

the pool water wasn’t that warm, but the rest was great!!

pool was a bit cold

the water in the swimmig pool was fantastic

room did not have a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

the pool was small but ok it wasn’t busy when we went

swimming pool

maybe leave the pool open to 11pmloki

just the pool wasn't open but that's only because of covid

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

i didn’t like how the pool was unavailable

pool

loved that there was a washroom in the pool area.

the pool was excellent