super nice

pool

cable didn t work wifi was super slow the indoor pool was ice cold the hot tub didn t work properly only one jet worked the water was

that the pool has bad hours for use. closing at 7pm n opens at 11am. need longer hours for pool.

hot tub hand rail broken so i couldn't get in & the swimming pool was ice cold

pool wasn’t open

my son feet got cut up around the pool

unfortunately the pool was closed. which we didn't know when we booked.

smoke area, breakfast, pool

the pool wasn’t clean and the breakfast was okay.

free breakfast was good, kids loved the indoor pool, and the location was convenient and close to many restaurants

the breakfast and indoor pool were very enjoyable

the swimming pool was down for a day or two

the pool was closed due to renovations

exelent staff. indoor pool. close to stores & resurants. great customer service.

pool and rooms

nice pool

pool was still open, which was a unexpected plus

stayed there to enjoy the pool during vacation

the outdoor pool was so clean and the water was a pretty blue color

pool was closed for maintenance

breakfast could have been better. the pool was dirty.

pool not usable too hot and high chlorine smell

recycling, gym and saline pool

pool had a weird foamy film which was a turn off.

outside swimming pool

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

elevators and pool exit door should've been monitored for cleanliness and dried more frequently

everything! amazing view and pool!

the pool. it really felt at home

pool was open in the morning

pool was perfect size for my kids

the pool the breakfast the room view great location everything was great

me and my family love the suite, bed, pool, and free full breakfast!

love the indoor pool it was very comfortable beds very clean and the staff was very nice

sink clogged, room door wouldn't close without slamming it, the door to the pool would shut so violently it could knock you over, the cabinets in the room were chipped and

breakfast and pool was open. thank you!

the pool was covered some what clean had coffee but no coffee maker

pool, the kids enjoyed it.

the bull was great the staff was great and the breakfast was decent and the pool was

my husband and i and 3 grand kids

breakfast was delicious! covid precautions were followed by staff and guests.

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be disappointing for older kids and a crowd

i did not partake in breakfast. all other amenities were excellent!

like to see some type of discount program worked out between the hotel and atc gym across the way

osed for winter), and a huge fitness room

i was a bit disappointed by the upkeep of the pool

pool and breakfast

location and swimming pool

i loved the pool, it was beautiful at night

breakfast could be better. the waffles was horrible and not done

not a breakfast person

staff especially the ladies at breakfast, justin carlos michael, mr

breakfast was very bland and not well stocked

the gym was nicely equipped

pool breakfast location

the pool was closed due to covid... no fault of the hotel.

decent pool, and it was open

friendly staff, pleasant atmosphere, great breakfast, quiet neighborhood, working swimming pool

comfy bed, nice pool, breakfast was great!

pool wa nice and the ac worked good..

the pool for my babies

pool was closed

heated pool.

parking lot needs work. pool not clean. no view. poor breakfast choices.

property with a nice outdoor pool area

my children really enjoyed the pool, before the rain started

the pool area was really nice

it has an outdoor pool but it was too cold to swim.

wonderfull stay on the way to florida, clean large room, pool and parking. good breakfast.

only drawback was no pool or hot tub.

didn't like that on the website it said there was a pool and there was no pool

no pool or computer for personal use.

had hoped for a pool.

it had a pool that was open. it was clean. looks like the room was recently remodeled.

the staff was very friendly and the pool was great

i love the breakfast and the pool.

pool is tiny

extended pool hrs

the clearness ,the pool,the location and the staff was awesome!!!

the pool was very, very cold.

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other kids were jumping in almost on top

no broom in room n pool was closed

couldn't use the pool main i book there.

the room was nice and the indoor pool open year round

the indoor pool was nice, but small; guests at pool did not observe healthy guidelines so we had to shorten

itself is very well kept, you can do laundry for free which was nice, free daily coffee and the pool was ok as well

the indoor pool, the room size, and the mini kitchen were perfect

would've love a heated swimming pool.

non smoking room smelled like smoke, bugs in the room, phones in the room didnt work, why is the pool heated in 100 degree weather outside, hallways were nasty, no breakfast as stated before i

pool was clean

the pool in the wintertime!

the indoor pool was not working properly,

lack of pool towels out

heated pool for the kids. the staff was super friendly. 15 minutes from airport.

indoor pool facility and hot tub were great both the pool and the hot tub were very warm and

the pool and hot tub were much needed

pool was closed due to covid

the indoor pool and spa was nice and clean

the pool was closed.

appreciate the outdoor pool being pen at 8am

pool could use some cleaning and maintenance

we requested a pool view room & it was on completely opposite side of hotel & we had to wait for them to get

noise in the evening from kids playing in the outdoor pool

the pool was outside!

it was very clean staff was friendly clean pool and most of all the room was nice and clean

the heated salt water pool was my son's favorite thing

necessarily a deal breaker but first time in a saltwater pool

in the hallway when we first arrived, probably due to moisture from people utilizing the swimming pool

indoor pool great for the winter trip

the fact there was a pool and towels available near it

pool was not well maintained and there were no towels in the room we stayed in

food was great. room was great. kids loved the pool. staff was friendly.

pool wasn’t open

door to outside parking lot by pool did not lock by elevators

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

nice staff, pool clean

the pool could have stayed open later

i cook my own food that's why i like this place a well equipped kitchen

my kids really enjoyed the indoor pool

everything. cleanliness to the pool

pool was closed

the room was nice and the pool was fun!

the site says the pool is open until 11pm they close it at 10pm

pool area

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

pool, hot breakfast, comfortable bed

cursing at their kids in the pool- i know this was out of control for

pool

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

pool was closed because of covid 19 and my daughter who is 8 was sad

the pool was closed

no blow dryer no indoor pool

missed the hot breakfast

small children took over the pool and hot tub area

breakfast and pool

pool is normally packed it's a little on the smaller

disappointment was there was a really loud large group at the pool

staff was very friendly and the amenities were great. clean rooms and an indoor pool and spa.

the indoor pool and breakfast

gated parking lot. friendly staff. indoor pool.

super clean. felt safe with the gate. we loved the pool. very nice rooms

everything!!! especially having the pool all to myself, loved that!!!

the pool open early so you could swim before check out

pool also needs cleaning

everyone was nice it was great i wish the pool was working

it was close to restraunts walking distance the pool was nice. fairly clean bed was comfortable

it was fine i thought that the pool would be opened the room was cozy comfortable great location

the pool wasn’t open

swimming pool

the pool

bathrooms could us some up dates,sad the pool was closed.

loved the pool

decor and pool

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

parking is small but not a big issue. pool was closed.

pool was not opened yet

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

thing i would like to see is maybe bench or lower chairs in the pool area and a wider chair in the rooms for us big

pool was out of order

son loved the indoor pool

the pool wasn’t open

the pool was freezing and the hot tub did not work. but we still enjoyed the pool

no outdoor seating to socialise after the pool area is closed

pool the room was nice however the blanket was dirty

pool to be open

breakfast was not much to get excited about

kitchenware at all in the kitchenette

covid 19 no pool but safety 1st

the pool was not open did not disclose that on the website

pool closed early, kids wanted to swim after the long road trip and it was closed at 9pm, most

no pool

the hotel was billed as having a pool. the pool was closed

wish that parking was a little more closer instead of traveling through pool area.

pool was clean and had a barbecue grill for guests to use

my daughter loved the pool so

pool hours were confusing.

i had no problem. they need an indoor pool

only thing pool was closed due to pandemic

the location and the staff was great love the room too and pool

only thing pool was closed because of coronavirus

the indoor pool.

the fitness center and pool were closed do to the pandemic.

pool shut down and my room toilet was mess up in the inside but still flushable and work

the hot tub and pool area was clean as well

not being able to use the pool or fitness room was sad, but we realize not within their control

everything. i enjoyed the pool and jacuzzi especially

hot tub was foaming and the pool water was not clear, and there was an oder that prevented me from using either

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

i was strictly there to sleep, but it looked like the pool was nice and had vending machines and washer and dryer available for use

the pool was a little dirty

they didn't have a pool.

web page listed a pool as one of the amenities, but it was closed looked like

location was good for downtown and gracelands swimming pool good. breakfast good

the pool closed at 9 pm

didn’t use the pool but that area also seemed very clean and orderly

pool shut

still hot outside and pool was already covered, so couldn't use the pool

we we in rm 123 and the room would not get dark due to the light from the pool area

very clean! very quiet! awesome pool!

needed a pool net to clean out dead june bugs but one was not available.

pool was outdoor and cold

the hotel has a nice pool and gym but due to corona i couldnt utilize either

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

i have come in the summer months as well and the pool was so pretty and clean

pool was not very clean.

the room was nice and clean, and the pool was awesome.

cozy and clean room nice pool around alot of shopping areas.

that the pool was closed

seemed very busy and staff seemed a little stressed when we asked for pool towels and extra blankets for our room

thought the pool was indoor

the pool area was dirty. there was garbage all over. my 10 year old son was cleaning the pool.

only thing that i didn't like was that the pool was closed

great rooms, beds, staff and breakfast.

location location went to fedex st jude golf tournament it was directly across from fedex world headquarters and golf

quiet, and room was comfortable. good breakfast.

breakfast was excellent

vicinity to the tpc southwind golf course.

we visited the bar area and drinks were tasty

price, location, breakfast, dinner and bar on site.

the towels are given at the gym as a nice touch

the best breakfast bar at a hotel i’ve ever had

one thing i would suggest is for parents with kids ages 0-3 if there was away to have maybe a sleeping area for those small kids

pool could’ve been cleaned

pool was not open, breakfast was quoted at one per room, not occupancy, we booked a double room

my shower pooled water and drained very slowly

nobody cleaned the pool the whole time i was there

i didn’t like the fact that the pool was closed

i was roomed by the pool area which wasn’t an issue other than kids running in and out until the pool closed at 11

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we left without

loud guests, kids running and jumping. pool was nasty. by a train track.

i really enjoyed the breakfast in the morning. there was an indoor pool as well.

kids bday party

would have brought my swim suit if i had known in advance we had access to indoor pool next door though

big rooms, kitchen, appliances to cook, heated pool, jacuzzi

the pool was closed because they don't properly clean it regularly

the courtyard and the pool were pretty nice.

safe area, clean room, friendly staff, good breakfast and clean pool

check in staff was friendly. pool was nice. bed was comfortable.

were only 10 minutes from our destination), the pool was a huge hit with the kids especially after 12 hours in the

was clean but had too many racist white people they saw blacks in the pool they turned around and

pool was broken, hotel staff gave us a discount. everyone was super nice!

the pool was nice and warm

the pool and hot tub, bar, the rooms were cozy and comfortable.

the 40 kids with one family using the pool

i like the indoor pool

the pool and jacuzzi were clean relaxing and invigorating

i also like the fact there was a bar, pool, the hotel was gated

pool

my children didn't get to go to the pool

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

the facility is wonderful!!! and the pool is great!!

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

pool available, i was expecting to be able to swim

out door pool

no indoor pool

pool was closed

we were looking forward to relaxing by the pool since the site advertised having a pool

clean, nice people, decent parking, great pet policy, nice gym area

the breakfast wasn't bad

the breakfast was terrible! the worst we have ever had in a hotel.

began, they should have anticipated higher occupancy and staffed up to provide a hot cooked breakfast, as provided in other hotels in germantown

everything! good location! good breakfast! excellent staff

the pool

did not eat breakfast. location was fine.

very clean. breakfast was as expected. the man @ the front desk was very friendly.

it was clean were they did breakfast

breakfast

our room was right beside the door to the pool, it was noisy at times.

great room, great food, great staff, and nice pool

wish they had an inside pool

great gym and pool area

i didn't get to enjoy the pool due to closing time on it

loud guest pool not nice staff at front not friendly spiders in room

the pool was locked and breakfast was expensive for what it was

that the outdoor pool was not open just yet

and the pool was not open although the pool at the hotel next door was

was a bit disappointed that the pool was not open

breakfast was pretty good as well

was amazing from location to room to staff and breakfast was a bonus

the breakfast was just okay could hv been slightly better.

breakfast was great and the hotel itself was great

everything was amazing, the only thing that was disappointing was breakfast.

the pool area was so nice

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

our room was close to the pool and during our stay their was a lot of kids playing in the pool so made the stay loud

the pool was out of order

the pool area is clean and pleasant with comfortable outdoor furniture

could have been a microwave in the room; an indoor pool would be nice

breakfast was scant, pool didn't open before i needed to leave each morning.

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant closed should have been open and

pool was just blahhh...

should enclose outdoor pool

closed amenities

the pool was closed

pool wasn't monitored enough

ilove the beautiful room really love the pool breakfast was amazing

the pool area was big, plenty of seating with full size towels at the pool

the pool

great pool area & the food/dining restaurants were great

beautiful grounds and pool area

airport more than anything but will definitely be back to visit graceland, swim in the beautiful pool area, etc

pool was closed and it is a main reason we stay is to enjoy pool side closed for 3 of the 4 days of

swimming pool was close for health reasons

the pool was closed - but it was kind of cold anyway.

wanted to go swimming but the pool was close the entire trip.

seating areas and outside pool deck and chairs.

hoped for a larger pool area.

we loved the indoor pool and breakfast

only thing was the pool was closed but my stay was great

loved it just should have let me no about the pool i had messaged y’all and ask did they have one y’all yes not it don’t

the pool was awesome and the staff

the pool and hot tub was closed

best breakfast ever !

breakfast was amazing and the staff were super friendly

comfy bed and pillows. nice size room. nice size bathroom. and they serve a hot breakfast.

great location. clean . price is fair.. full breakfast was great.

good breakfast

loved the pool area and big hot tub, the fitness center was awesome too

great pool area

the hot tub outside did not work and the pool was a little dirty

when we awoke, we could take in the scenery and the beautiful pool

some kids were putting their dog in the hot tub and pool, so gross

there are kitchenettes for whatever else you want to eat, drink or keep refrigerated

furnished kitchen

the room were great with the kitchen in them

breakfast gym was really nice!

everything. it was spacious. loved the kitchen. had everything we needed.

refreshing pool

thought it had indoor pool but ot didnt an it rained whole time we was here

classic! if you're an elvis can there is no other place to stay!!! great pool!

the pool was a nice place to cool down and relax

very clean, everything worked good and pool was clean and relaxing